IBM Storage Protect vs. MSP360 Managed Backup

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Storage Protect
Score 7.1 out of 10
N/A
IBM Storage Protect (formerly IBM Spectrum Protect, or Tivoli Storage Manager) provides data resilience for physical file servers, virtual environments, and applications. Organizations can scale up to manage billions of objects per backup server.N/A
MSP360 Managed Backup
Score 6.9 out of 10
Small Businesses (1-50 employees)
CloudBerry Backup is a cross-platform cloud backup and disaster recovery solution. It is integrated with major public cloud services and comes with complete backup and disaster recovery capabilities like data compression and military-grade encryption using customer-controlled keys.N/A
Pricing
IBM Storage ProtectMSP360 Managed Backup
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
IBM Storage ProtectMSP360 Managed Backup
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPlease contact MSP360 for pricing details.
More Pricing Information
Features
IBM Storage ProtectMSP360 Managed Backup
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
IBM Storage Protect
1.8
4 Ratings
127% below category average
MSP360 Managed Backup
-
Ratings
Universal recovery3.02 Ratings00 Ratings
Instant recovery3.04 Ratings00 Ratings
Recovery verification2.02 Ratings00 Ratings
Business application protection1.02 Ratings00 Ratings
Multiple backup destinations2.03 Ratings00 Ratings
Incremental backup identification2.03 Ratings00 Ratings
Deduplication and file compression2.03 Ratings00 Ratings
Snapshots2.01 Ratings00 Ratings
Management dashboard1.03 Ratings00 Ratings
Platform support1.04 Ratings00 Ratings
Retention options1.04 Ratings00 Ratings
Encryption1.03 Ratings00 Ratings
Best Alternatives
IBM Storage ProtectMSP360 Managed Backup
Small Businesses
Veeam Data Platform
Veeam Data Platform
Score 9.0 out of 10
Axcient x360Cloud
Axcient x360Cloud
Score 9.1 out of 10
Medium-sized Companies
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
Spanning Backup
Spanning Backup
Score 9.5 out of 10
Enterprises
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
IBM Storage ProtectMSP360 Managed Backup
Likelihood to Recommend
3.6
(10 ratings)
10.0
(14 ratings)
Likelihood to Renew
1.0
(1 ratings)
10.0
(1 ratings)
Usability
8.7
(3 ratings)
7.1
(2 ratings)
Support Rating
7.3
(5 ratings)
8.4
(6 ratings)
Implementation Rating
-
(0 ratings)
10.0
(1 ratings)
Contract Terms and Pricing Model
10.0
(1 ratings)
-
(0 ratings)
Professional Services
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
IBM Storage ProtectMSP360 Managed Backup
Likelihood to Recommend
IBM
Tivoli does well running file-level backups, but Exchange is clunky and restores are really hard. With no SharePoint agent, if you use SharePoint you will need another product like AvePoint DocAve. The web-based GUI console is MUCH improved over earlier versions, but you will still need to be a command-line guru to make Tivoli do everything, and local (node) config files still rule. This product was originally ported from Unix and retains may of its 'nix roots.
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MSP360
For any Managed Service Provider (MSP) that offers backups services to its clients, Cloudberry MBS is a winning solution. It is fast, powerful, flexible and priced to provide room for decent profit margins for the MSP. MSP's that handle clients so large that they need Appliance-based backups and recovery will need more sophisticated (read pricier) solutions, but for the vast majority of customers that have 1-10 servers, CloudberryLab MBS is an excellent solution.
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Pros
IBM
  • Tight integration with Db2. As an IBM product, it works seamlessly with Db2. You can query what is stored in TSM via Db2 itself. You can also use DB scripts to maintain the items being stored there.
  • Like most of its competitors, Tivoli handles deduplication well.
  • Provides a GUI for browsing and maintaining items stored there. I rarely use this feature, due to the next item I will post:
  • Command-line interface directly from my Db2 database servers.
  • Both client and server-side deduplication, compression and encryption are available.
  • If the requirements are zLinux and DB2 support then it's the most solid solution.
  • Can be complex to implement, but once up and running, it is rock-solid and immensely scalable.
  • Scalability is huge. Can be added onto easily.
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MSP360
  • Great management panel from the web. You can add and configure existing backup plans without access to the endpoint server.
  • You can limit cloud usage for customers and servers.
  • You can transfer entire servers or virtual machines to cloud.
  • You can backup files, disks, or virtual machines to local and cloud locations.
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Cons
IBM
  • Deployment and configuration is not easy for an unexperienced IBM Spectrum Protect administrator
  • Operations center uses a lot of data and needs a lot of storage for larger environments
  • Have not seen a redbook about it in the past 10 years
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MSP360
  • Message errors are hard to understand
  • Should add a general interface to manage all accounts, not a specific interface for every account.
  • The new backup formats enhancements should be available for all cloud storage companies. More focus with Wasabi would be great because of their focus on storage and low prices.
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Likelihood to Renew
IBM
Not required, company closed. TSM is not used in my current role at my current job.
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MSP360
I love Cloudberry. I am using it at three different sites to backup their mission critical file servers and it works great. It is a very cost effective backup solution that is easy to setup and use and the support is also very good. I would recommend it to anyone that needs a good backup solution for their business.
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Usability
IBM
In the present, a backup solution is a must-have, but then companies start using a solution for virtual machines, another solution for bare-metal servers, and another solution for their ERP. By using Spectrum Protect you can have all of that in a single pane of glass. This way you can have a simple recovery plan for all your information assets.
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MSP360
The screens are very easy to understand and very detailed. I have not had any issues finding what I was looking for or understanding what options to use to create my backups. Cloudberry has a simple easy to use interface that is well designed and the documentation is excellent compared to some other backup software I have used in the past.
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Support Rating
IBM
The few times we've called for support we eventually got an answer, but it's IBM and a very big company and getting to a support agent is hard.
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MSP360
I have not had to reach out to their support. However, when we were elvaluating options and looking at MSP360, their reps did a great job. They were able to answer our questions quickly, andf had a real understanding of their product and all the ways that it could be deployed.
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Implementation Rating
IBM
No answers on this topic
MSP360
Easy and successful implementation and the results have been very good with no issues since the install and go live. I highly recommend Cloudberry Backup software to anyone needing an easy to install, setup and manage backup solution. Excellent product with great features and reliability at a very good price point.
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Alternatives Considered
IBM
IBM Spectrum Protect is related to the other IBM Spectrum products listed because it is part of the suite and is also the main backup product for backup and restoration of information. With Veeam it is related as they present competence in different lines of technology, often the integration of both tools can be the best solution for clients looking for a successful backup strategy.
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MSP360
We have looked into other backup providers, but it has all come down to value for the dollar. While some providers are more polished or have better name brand recognition, MSP360 has all the core components and is just as strong of a platform for considerably fewer investment costs. MSP360 is also much more MSP centric in that they allow MSPs to operate with reselling the platform without breaking the bank and being much more competitive to prospective clients than the other larger backup providers.
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Contract Terms and Pricing Model
IBM
Not at the moment, but it can leverage the billing outcomes as per the scales.
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MSP360
No answers on this topic
Return on Investment
IBM
  • Simple, care free backups, especially if you do not use tapes and do not have to manage those.
  • Very fast restores as the libraries have everything available online.
  • Ease of locating the necessary data to restore
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MSP360
  • Since switching from Mozy Pro to Cloudberrylab four years ago, our ROI has been extremely positive. The reliability of the product has improved significantly such that we do not need to dedicate much staff time to monitor/manage the backups on a daily basis.
  • By designating a backup specialist within our organization tasked with keeping up with the latest features, testing restores, and fixing any issues that arise with client backups, we have a high level of efficiency and can respond to restore requests in a very short timeframe.
  • We have been able to lower the per GB price to our customers and still maintain our overall profitability for our backup service
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ScreenShots

MSP360 Managed Backup Screenshots

Screenshot of Web panelScreenshot of Image-based backup wizardScreenshot of File backup wizardScreenshot of Cloud storages