What users are saying about
20 Ratings
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Score 8.5 out of 100
10 Ratings
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Score 7.1 out of 100

Likelihood to Recommend

MSP360 Backup (formerly CloudBerry Backup)

For any Managed Service Provider (MSP) that offers backups services to its clients, Cloudberry MBS is a winning solution. It is fast, powerful, flexible and priced to provide room for decent profit margins for the MSP. MSP's that handle clients so large that they need Appliance-based backups and recovery will need more sophisticated (read pricier) solutions, but for the vast majority of customers that have 1-10 servers, CloudberryLab MBS is an excellent solution.
Steve Putnam | TrustRadius Reviewer

vDPA

VMware vSphere Data Protection Advanced is well suited for a thin client environment, and/or an environment that runs multiple virtual servers. It is also well suited for an environment with disaster recover requirements that require backups of everything. vSphere is very expensive, so it would probably not be a very good choice for a startup that could use a cheaper alternative in the beginning, or a physical machine environment.
Michael Timms | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

MSP360 Backup (formerly CloudBerry Backup)
vDPA
9.4
Universal recovery
MSP360 Backup (formerly CloudBerry Backup)
vDPA
10.0
Live recovery
MSP360 Backup (formerly CloudBerry Backup)
vDPA
9.0
Recovery verification
MSP360 Backup (formerly CloudBerry Backup)
vDPA
10.0
Business application protection
MSP360 Backup (formerly CloudBerry Backup)
vDPA
10.0
Snapshots
MSP360 Backup (formerly CloudBerry Backup)
vDPA
9.0
Management dashboard
MSP360 Backup (formerly CloudBerry Backup)
vDPA
8.0
Platform support
MSP360 Backup (formerly CloudBerry Backup)
vDPA
10.0
Retention options
MSP360 Backup (formerly CloudBerry Backup)
vDPA
9.0

Pros

MSP360 Backup (formerly CloudBerry Backup)

  • Low cost backup solution for servers and workstations that is easy to setup and manager and it works!
  • I love the file level backups with ransomware protection also. Perfect for file servers.
David Judice | TrustRadius Reviewer

vDPA

  • Maintains backups of all virtual systems for disaster recovery compliance.
  • Supports plugins for backups of Microsoft systems.
  • As with most VMware products vSphere is incredibly easy to use.
Michael Timms | TrustRadius Reviewer

Cons

MSP360 Backup (formerly CloudBerry Backup)

  • The CloudBackup Drive has some issues.
  • Would be nice to have a single interface to manage all my servers.
  • Requires a console on each machine being backed up.
chris maddox | TrustRadius Reviewer

vDPA

  • Reports are too complex, could be made clearer.
  • The interface could be simplified.
  • Backups of physical servers take a very long time.
Michael Timms | TrustRadius Reviewer

Likelihood to Renew

MSP360 Backup (formerly CloudBerry Backup)

MSP360 Backup (formerly CloudBerry Backup) 10.0
Based on 1 answer
I love Cloudberry. I am using it at three different sites to backup their mission critical file servers and it works great. It is a very cost effective backup solution that is easy to setup and use and the support is also very good. I would recommend it to anyone that needs a good backup solution for their business.
David Judice | TrustRadius Reviewer

vDPA

No score
No answers yet
No answers on this topic

Usability

MSP360 Backup (formerly CloudBerry Backup)

MSP360 Backup (formerly CloudBerry Backup) 7.6
Based on 2 answers
They have a great app with more backups. It can be confusing to provide and push backups until you get used to it. Auto-renew is also a little weird with the licenses.
Daniel Cauley | TrustRadius Reviewer

vDPA

No score
No answers yet
No answers on this topic

Support Rating

MSP360 Backup (formerly CloudBerry Backup)

MSP360 Backup (formerly CloudBerry Backup) 8.4
Based on 6 answers
It's easy to set up, but a few things prevent it from being great. All the computers require one license. You have to stay on top of it, otherwise you fill up data storage with outdated and unused data. It's super easy to call CloudBerry for support and they are very friendly to work with. It's difficult as a tech when you want to fix the issue, but you are relying on technical support. Many times an error happens and you cannot find a single issue. The only solution is to update the application and hope the newest build fixed the issue.
Anonymous | TrustRadius Reviewer

vDPA

No score
No answers yet
No answers on this topic

Implementation Rating

MSP360 Backup (formerly CloudBerry Backup)

MSP360 Backup (formerly CloudBerry Backup) 10.0
Based on 1 answer
Easy and successful implementation and the results have been very good with no issues since the install and go live. I highly recommend Cloudberry Backup software to anyone needing an easy to install, setup and manage backup solution. Excellent product with great features and reliability at a very good price point.
David Judice | TrustRadius Reviewer

vDPA

No score
No answers yet
No answers on this topic

Alternatives Considered

MSP360 Backup (formerly CloudBerry Backup)

The MSP360 web management portal is unbeatable. It makes management and fault correction much easier. Unfortunately, Veeam does not have this without setting up a specific server for this purpose.
Anonymous | TrustRadius Reviewer

vDPA

CloudBacko is the only similar product that I have used, and while it worked by backing up my virtual machines to Google Drive, VMware vSphere Data Protection Advanced not only backs up the virtual machines, buton databases, physical servers and more, and backs them up to a centralized location, and has 24/7 live support.
Michael Timms | TrustRadius Reviewer

Return on Investment

MSP360 Backup (formerly CloudBerry Backup)

  • We spend little time managing the backups once deployed.
  • It is a little more expensive than other backup solutions by the time you figure in the cloud storage portion.
Anonymous | TrustRadius Reviewer

vDPA

  • Virtual machines and servers are backed up and secure
  • DR compliance is met
  • Multiple platforms backed up to a central location
Michael Timms | TrustRadius Reviewer

Screenshots

Pricing Details

MSP360 Backup (formerly CloudBerry Backup)

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

MSP360 Backup (formerly CloudBerry Backup) Editions & Modules

Edition
CloudBerry Backup Free$01
CloudBerry Backup Pro29.991
CloudBerry Backup Server119.991
CloudBerry Backup Ultimate299.991
CloudBerry Backup MS SQL149.991
CloudBerry Backup MS Exchange229.991
  1. Per server
Additional Pricing Details

vDPA

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

vDPA Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

MSP360 Backup (formerly CloudBerry Backup)
8.8
vDPA
9.0

Likelihood to Renew

MSP360 Backup (formerly CloudBerry Backup)
10.0
vDPA

Usability

MSP360 Backup (formerly CloudBerry Backup)
7.6
vDPA

Support Rating

MSP360 Backup (formerly CloudBerry Backup)
8.4
vDPA

Implementation Rating

MSP360 Backup (formerly CloudBerry Backup)
10.0
vDPA

Add comparison