Likelihood to Recommend
My trainer uses this software when we are unable to meet in person. The software will allow us to still have great workouts. The workouts are in the app and have detailed instructions on how to complete them. The only issue I feel is that the app is sometimes hard to find things. Some stuff feels buried.
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As an end user, I would not recommend this solution for enterprise deployment. Lack of support for modern browsers, slow performance, and poor searchability - these things set Siebel CRM in the rear of the pack. There was no great mobile solution either, so that can be bothersome especially for road warriors like myself.
Read full review Pros All In One software. Fitness Workouts Read full review Great data model: the out of the box version comes with standard objects that support most of the industries business models Ease of implementation: implementation is done by configuring standard objects or creating new objects; additional level of customization via script is also possible. Lots of resources available on the product Supported by Oracle one of the world leader in IT Read full review Cons The app is kind of hard to follow. Stuff seems buried in the app. Read full review Migrations between environments is one area that could be improved, with tools to compare and move data elements (source vs target). Easier ways to identify, through email or a web page, the health of the overall system (components, marketing campaigns, tasks, servers, etc). The UI seems to be improved with the newer versions of Siebel, but I believe it requires a lot of new features. It seems that other CRM solutions that are cloud-based are putting a lot of emphasis on the Usability and presentation, things where Siebel may need to catch up... Read full review Usability
The app is available on both IOS and android. Since it is a mobile app, you can use it anywhere in the world which comes in handy if you're out of town. The app has been a great asset to me. I use it daily. It works very well and is very useful.
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Oracle Siebel CRM is an older Sales CRM, so many of it's features aren't as current as ones used today. However, it has a smoother and easy-to-use UI. We're glad that we can still access Oracle Siebel CRM because it's easier to find older information that we can't easily find in our Salesforce Lightning CRM tool.
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Like any software, support is key. So far this software has been running smoothly and I haven not needed to contact support for anything. I am very grateful for that. It appears that their support is available through the app if you need it. Additionally, you can contact their support on their website.
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We no longer have support for our Oracle Siebel CRM. When we did, the support was slow to get some things fixed, therefore, there was a lot of downtime. Of course, this slowed down our overall productivity and increased our overall frustration with the tool. However, it would be nice if we still had some support with it since we still do access it from time to time.
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We also connect to Oracle Business Intelligence, which is not even an option of the list of products above (that's always encouraging when products are missing from lists!) This connects to campaigns in Siebel along with users writing reports based on data from Siebel. I don't think OBIEE stacks up that great with other systems because it seems to be lacking in reports, and those who can make them have to be quite technical.
I think stacks up because of how robust and speedy (at times) it can be
Read full review Return on Investment It has helped me achieve our goals. Weight loss The communication between our trainers and myself is great. Read full review This has all my company needs for sales analytic. It has helped our call center and the sales portal become more lean and require less resources for their day-to-day. We use its research and direct email capabilities and use it to target specific groups of potential clients. We have seen an improvement of nearly 20%. We have clients who have used a few modules like bill summary, campaign management and customer information. Oracle Siebel CRM has helped them reap ROI within a year from going live. Read full review ScreenShots