My PT Hub vs. RedHorse CRM

My trainer uses this software when we are unable to meet in person. The software will allow us to still have great workouts. The workouts are in the app and have detailed instructions on how to complete them. The only issue I feel is that the app is sometimes hard to find things. Some stuff feels buried.

Incentivized

RedHorse CRM is not well suited for organizations that need full web access. It is not currently a SaaS application but can be used with Amazon and similar hosted servers.

• All In One software.
• Fitness
• Workouts

Incentivized

• Customer information management - retain complete information about the client, their company, social media conversations, product ownership and so on.
• Sales process drive and automation - integrates with Constant Contact to provide marketing support for your sales team.
• Customer support (Ticketing) - complete time and technology management. Know how many issues are arising and the response time to solutions. Create knowledge base as issues are resolved.
• Integration to QuickBooks - Connects directly to QuickBooks in a manner that is solid and easy to use while maintaining security. Your sales and support team sees just what they need to see.

• The app is kind of hard to follow.
• Stuff seems buried in the app.

Incentivized

• Really RedHorse is so full featured that it has few areas that need improvement. One feature that is not present but will be addressed in the future is true SaaS implementations.

The app is available on both IOS and android. Since it is a mobile app, you can use it anywhere in the world which comes in handy if you're out of town. The app has been a great asset to me. I use it daily. It works very well and is very useful.

Incentivized

Like any software, support is key. So far this software has been running smoothly and I haven not needed to contact support for anything. I am very grateful for that. It appears that their support is available through the app if you need it. Additionally, you can contact their support on their website.

Incentivized

As a CRM systems provider for 25+ years we have worked with a number of CRM products but so far none have the complete feature set like RedHorse. Salesforce.com gets very expensive for clients very quickly even though it is a good product. MS Dynamics CRM is a reasonable system but is very complex and expensive to maintain and/or customize. RedHorse provides the best of both along with the ease of use and non-complex customization.

• It has helped me achieve our goals.
• Weight loss
• The communication between our trainers and myself is great.

Incentivized

• RedHorse allows our team to focus on producing results for clients in a prompt and accurate manner.
• Information is always available and the system is quick so our team and our clients appreciate the application.
• Quoting a client is a breeze and the system is flexible.