MyCase vs. PCLaw

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
MyCase
Score 7.8 out of 10
N/A
MyCase provides web-based practice management software designed for solo and small firm legal professionals. MyCase aims to offer a secure, all-in-one legal practice management solution to alleviate the burden of high caseloads, poor client communication, and practice management operations. The product aims to help users spend less time managing their firm and more time practicing law. MyCase can be accessed from any device or computer so users can manage documents and…
$39
per month per user
PCLaw
Score 6.4 out of 10
N/A
PCLaw is offered as an all-in-one billing, legal accounting, and matter management solution, from PCLaw | Time Matters, a joint venture spun out of LexisNexis in collaboration with LEAP in 2019.N/A
Pricing
MyCasePCLaw
Editions & Modules
Basic
$39
per month per user
Pro
$69
per month per user
Advanced
$89
per month per user
No answers on this topic
Offerings
Pricing Offerings
MyCasePCLaw
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsBasic: $39 per user/month(billed annually) or $49 per user/month(billed monthly) Pro: $69 per user/month(billed annually) or $79 Per user/month(billed monthly) Advanced: $89 per user/month(billed annually) or $99 Per user/month(billed monthly)
More Pricing Information
User Ratings
MyCasePCLaw
Likelihood to Recommend
7.7
(9 ratings)
7.8
(6 ratings)
Likelihood to Renew
10.0
(2 ratings)
-
(0 ratings)
Usability
10.0
(3 ratings)
8.0
(2 ratings)
Support Rating
9.9
(3 ratings)
7.0
(3 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
Configurability
1.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
MyCasePCLaw
Likelihood to Recommend
AffiniPay
My case is well suited for collaboration with clients and remote access to online documents. It allows for secure online communication with clients in a secure online portal. These features allow for increased and efficient communication with clients about the status of their case. It saves time by avoiding unnecessary client phone calls and meetings. It allows attorneys and staff to remotely access documents without being tied down by a local server at an office using this cloud SAS program. Its automatic document preparation program lacks some features and has limited support for Apple software. The API for MyCase is limited to a few software integrations. Importing contact information from other programs is limited, and backing up online documents is currently restricted to a new Dropbox integration. MyCase has good timekeeping, billing, invoice, and credit card processing features that improve collecting account receivables. These features in and of themselves can justify the cost of the program.
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PCLaw | Time Matters
PCLaw is well suited for small to medium sized law firms with minimal accounting and bookkeeping needs. The software provides basic case management functions, and I've encountered issues with viewing or organizing new documents. The software crashes and freezes often, especially when multiple users are trying to access it at the same time. The user interface is a bit outdated but still very easy to navigate. You have to pay more for the cloud-based version of the software and it does not allow software integrations or workflow automations. I would recommend using this software only for billing/accounting purposes and subsidizing case management with more modernized products
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Pros
AffiniPay
  • Trust accounting. This is an area of great concern as little mistakes can lead to serious consequences.
  • Client management. By posting all client documents we have significantly reduced postage and rather than getting a phone call, the clients can see what is happening in their case.
  • Scheduling. This is a great way to keep on top of calendars and a better way to avoid missing deadlines.
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PCLaw | Time Matters
  • Quick - reports generate faster than Clio or Cosmolex
  • Efficient data entry
  • When set up properly, it speeds up a lot of different tasks
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Cons
AffiniPay
  • Integrations
  • Signatures
  • Workflows
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PCLaw | Time Matters
  • Like I said in my pros, it can hold a lot of matters. But, if your firm is very large, PCLaw may not be the best option. My old firm grew to the point where they had to switch because they had too many matters for the system to hold.
  • The software is definitely dated, and I have some issues with crashing and other weird/buggy behavior. I have to set the default printer every time I log on in order to avoid multiple pop-ups when trying to print a document/report (which definitely doesn't take much time, but it can get annoying).
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Likelihood to Renew
AffiniPay
It does the job and the dev team keeps adding new useful features.
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PCLaw | Time Matters
No answers on this topic
Usability
AffiniPay
It is so easy to use. We've had multiple people join our team and they don't have any issues using it right away. It's also easy to use new features as they're developed. I think everyone should have and use a simple case management platform, and MyCase is my usual recommendation.
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PCLaw | Time Matters
The software may not be pretty, but it works. It could use a facelift but the functionality is still there. Personally, I would like to see an investment to make it prettier, but again, function over fashion. It is not a client-facing application, so internal use does not need to be razzle-dazzle.
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Support Rating
AffiniPay
I call. They answer. They speak English and they know exactly what I need to know to answer the questions when I call them. Probably the best customer support I have experienced. Personable and friendly staff
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PCLaw | Time Matters
Tech support for LexisNexis PCLaw has been seamless as far as I know. Those issues have been dealt with by others at my organization and I do not have personal experience.
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Online Training
AffiniPay
We love the program.
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PCLaw | Time Matters
No answers on this topic
Implementation Rating
AffiniPay
None. This thing is a no brainer for a small law firm.
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PCLaw | Time Matters
No answers on this topic
Alternatives Considered
AffiniPay
Prior to using MyCase, my firm relied on AbacusLaw for its CRM program. I have also used Amicus Attorney prior to that. AbacusLaw and Amicus Attorney were local area network programs using an onsite computer server. I started using MyCase so that I would have an entire cloud-based legal CRM program. At the time its best competitive feature was that the program was entirely cloud-based and that online retrieval of documents and client contact information was easily retrievable. The best contribution of these features is not just improving team collaboration, but improving efficient communication with clients by allowing them online access to their case file and secure communication with the client portal. Our Intake staff uses Clio Grow as a CMS (Contact Management System) despite some intake features being added my MyCase in the past year. Clio Grow has a Kanban board interface to manage incoming leads and improve intake team collaboration. MyCase's intake feature is new and less robust and intuitive to use compared to Clio Grow (formerly Lexicata). From the beginning, G Suite has always been an integral tool for email and calendar management. MyCase offers email and calendar support but G Suite is easiest to use on multiple platforms and hardware devices compared to MyCase.
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PCLaw | Time Matters
PCLaw is still the only product that provides both front office (practice management/calendaring) and back office (accounting) solutions for a law firm in one product
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Return on Investment
AffiniPay
  • Reduced the time spent on emailing for legal processes
  • Collaborative tool for expenses and time track
  • Streamlined calendar helps to reduce the deadlines and complete the process on time.
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PCLaw | Time Matters
  • It helped the firm save money on case management software
  • It negatively impacted productivity when dealing with glitches/crashes
  • It was effective in keeping track of the firm's expenses
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ScreenShots

MyCase Screenshots

Screenshot of MyCase DashboardScreenshot of Screenshot of Screenshot of