What users are saying about
1 Rating
1 Rating
1 Rating
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Score 10 out of 100
1 Rating
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Score 9 out of 100

Feature Set Ratings

  • MyPBX ranks higher in 1 feature set: Cloud PBX
  • Versature ranks higher in 2 feature sets: Call Management, VoIP system collaboration

Cloud PBX

8.5

MyPBX

85%
8.0

Versature

80%
MyPBX ranks higher in 4/5 features

Hosted PBX

10.0
100%
1 Rating
N/A
0 Ratings

Multi-level Interactive Voice Response (IVR)

6.0
60%
1 Rating
N/A
0 Ratings

User templates

9.0
90%
1 Rating
8.0
80%
1 Rating

Call reports

9.0
90%
1 Rating
8.0
80%
1 Rating

Directory of employee names

N/A
0 Ratings
8.0
80%
1 Rating

Call Management

8.8

MyPBX

88%
9.5

Versature

95%
MyPBX ranks higher in 4/5 features

Answering rules

7.0
70%
1 Rating
10.0
100%
1 Rating

Call recording

9.0
90%
1 Rating
N/A
0 Ratings

Call park

9.0
90%
1 Rating
N/A
0 Ratings

Call screening

9.0
90%
1 Rating
N/A
0 Ratings

Message alerts

10.0
100%
1 Rating
9.0
90%
1 Rating

VoIP system collaboration

7.0

MyPBX

70%
9.0

Versature

90%
Versature ranks higher in 1/1 features

Audio conferencing

7.0
70%
1 Rating
9.0
90%
1 Rating

Attribute Ratings

  • MyPBX is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

10.0

MyPBX

100%
1 Rating
9.0

Versature

90%
1 Rating

Support Rating

MyPBX

N/A
0 Ratings
10.0

Versature

100%
1 Rating

Likelihood to Recommend

VOIPITS INC.

MyPBX is really well suited to a business that is willing to put in the time to work out the most appropriate system for its needs and for business owners who want to be connected 24/7 whether in or out of the office
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Versature

Versature is versatile - it will likely perform very well in any office setting. It performs especially well with remote employees. When we had to move our operations to home during the pandemic, everyone was able to smoothly transfer calls to home or cell phones, so we didn't have to transfer equipment from one place to another. When we were in an office setting, however, Versature was also quite the helpful system. I don't see us moving away from Versature in a long time, whether we stay working remotely or we move back into the office.
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Pros

VOIPITS INC.

  • Recording and delivering voice messages for immediate retrieval from your email client.
  • Simultaneous phone calls to any lines you direct.
  • Intuitive and simple to use launch panel.
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Versature

  • Working remotely: switching our operations to home was done easily through Versature's online portals.
  • Voicemail: transcription/voicemails received through email are very helpful.
  • Answering rules: since you can have several answering rules over various timelines, Versature allows you to customize your answering rules properly, which makes better use of your time.
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Cons

VOIPITS INC.

  • Would like to see avatars on the launch pad to easily identify users and message types.
  • Pre-recorded professional voice messages for purchase and customization would be nice.
  • It would be helpful to have a selection of short background music loops.
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Versature

  • Voicemail transcription that recognizes French: whenever a voicemail comes in French, the transcription is irrelevant.
  • Better voicemail transcription overall: at times, if the person leaving a message speaks too fast or doesn't speak clearly enough, the transcription isn't helpful.
  • Integration of time frames with answering rules: currently two windows when it could be just one in my opinion.
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Pricing Details

MyPBX

Starting Price

$0

Editions & Modules

MyPBX editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Versature

    Starting Price

    $0

    Editions & Modules

    Versature editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Support Rating

      VOIPITS INC.

      No answers on this topic

      Versature

      I usually scour the help section/articles on their website if I am unsure of how to proceed with something. However, it has happened once or twice that I haven't found the answer I was looking for, and I therefore hopped on to their live chat. Their agents are always polite, kind, and quick to answer any question. If they don't know the answer, they will find it for you after a short pause. For those who prefer calling in and speaking with someone, you can just dial 611 from any Versature phone to reach an agent
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      Return on Investment

      VOIPITS INC.

      • Serves as a virtual receptionist, therefore, saves on outlays.
      • Extremely cost effective overseas calls.
      • Never missing a business opportunity because I'm connected 24/7.
      Read full review

      Versature

      • Good cost when we had shopped around.
      • Good value for the price paid.
      Read full review

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