Inbenta Enterprise Search vs. SurveyLab
Inbenta Enterprise Search vs. SurveyLab
Product | Rating | Most Used By | Product Summary | Starting Price |
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Inbenta Enterprise Search | Enterprise companies (1,001+ employees) | Inbenta is a conversational intelligence technology provider headquartered in Sunnyvale. Inbenta Search is a search tool built with the vendor’s Symbolic AI and Natural Language Processing (NLP) that aims to help the user reduce support cost by understanding customers’ questions and quickly delivering the most relevant answers, providing a self-service solution to customer support. | N/A | |
SurveyLab | N/A | SurveyLab is a professional survey tool that can be used in the multiple areas that include: Customer Experience Managerment, HR (incl. 360 Feedback), Market Research, online tests and forms. The product has been in the market for 10 years. The vendor says their distinguishing feature is providing dedicated customer support and on-demand development for clients. The system also provides white-label opition and integrations with other tools, via API, which means a wide variety of… | N/A |
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | Required | No setup fee | ||||||||||||||
Additional Details | Inbenta is a scalable solution. The vendor charges based on the number of sessions or searches that occur on the user's support site. The vendor also offers free trials with certain partner integrations including Zendesk and Salesforce Desk.com. | — | ||||||||||||||
More Pricing Information |
Inbenta Enterprise Search | SurveyLab | |
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Survey Format & Appearance |
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Survey Content |
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Survey Logic |
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Survey Reporting & Analytics |
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Survey Administration & Security |
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Survey Distribution |
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Inbenta Enterprise Search | SurveyLab | |
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Small Businesses | Algolia Score 8.8 out of 10 | Square 9 Softworks Score 9.7 out of 10 |
Medium-sized Companies | Guru Score 9.0 out of 10 | Qualaroo Score 6.8 out of 10 |
Enterprises | Guru Score 9.0 out of 10 | PG Forsta HX Platform Score 9.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Inbenta Enterprise Search | SurveyLab | |
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Likelihood to Recommend | 8.0 (1 ratings) | 9.1 (1 ratings) |
Inbenta Enterprise Search | SurveyLab | |
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Likelihood to Recommend | Inbenta Technologies Inc. | 7 Points Ltd. |
Pros | Inbenta Technologies Inc. | 7 Points Ltd. |
Cons | Inbenta Technologies Inc. | 7 Points Ltd. |
Alternatives Considered | Inbenta Technologies Inc. | 7 Points Ltd. |
Return on Investment | Inbenta Technologies Inc. | 7 Points Ltd. |
ScreenShots | Inbenta Enterprise Search Screenshots | SurveyLab Screenshots |