SurveyLab vs. Pabbly

MySurveyLab is best to use to measure satisfaction, both employee satisfaction and customer satisfaction.

• It is great for companies or people that are using software that is mainstream and would like to extend the capability of that software with added features.
• Also great for companies that use more than 1 software and need to have them interact with each other to make them more efficient
• Great for companies that need to automate functions that are repetitive throughout the organization

Incentivized

• They have great support that always will help you.
• MySurveyLab is very flexible. Some things can be done in several ways.
• They have a very good analytics module with trends, dashboards and data segments. This can give you another view of your data.
• Collectors add flexibility to surveys. You can collect surveys from a few different source at once
• They have a mobile application that can collect responses offline(!)

• Connect software applications that are not already integrated or connected
• Automate processes within a single software
• Transform data and then using that data across different software applications

Incentivized

• Summary export in Excel could be nicer.
• Tags in the left menu could be more intuitive.

• The trigger action needs improvement
• The method of connecting different software also needs to be simplified
• The actions for some software applications need to have more capability (things that can be done between different software)

Incentivized

Most platforms do one thing well so you are limited to that one thing. And then those platforms add some functionality later, plus most systems don't have native integration between other systems. From our experience, Pabbly Plus was birthed by connecting different platforms/software so it works well in that regard. It is also easier than most systems as most other platforms charge a premium for integration systems, where as Pabbly doesn't.

Incentivized

• With MySurveyLab we were able to react immediately when customers were not happy, and this reduced churn a lot

• Saved us thousands of dollars in manual labor costs
• Made us more profitable due to automating our marketing effort
• Allowed us to meet with more prospects by reducing our effort
• Made us more intelligent by capturing important information that we were not able to capture

Incentivized