N-able Mail Assure vs. Voltage SecureMail

SolarWinds Mail Assure is well suited to medium and large sized organizations that need a configurable and flexible mail filter. It is likely to not be appropriate for marketing firms that want a set it and forget it sort of filter that needs no adjustment.

Incentivized

Larger corporations that require identity-based encryption would benefit from the product. Smaller corporations that want a more feature-rich product with a better user experience would not benefit as much

Incentivized

• Spam filtering
• Adaptive learning for security

Incentivized

• Cloud-based portal making it easier to implement for smaller businesses
• Plug ins for Outlook and Office 365 email apps to make one-button encryption easier for users to activate. For Office apps like Word et al you have a special menu that you can add users to your senders and specify access rights to encrypt your messages from within these apps.
• An add-on utility to encrypt any sized files is part of the package. Many of its competitors have limits on email attachment size, this is a way around these limits.
• The product does support integration with a third-party tool from Digital Guardian (https://digitalguardian.com/) for DLP features.

Incentivized

• SMTP scanning trips some spam filters.
• Releasing a quarantined spam email often requires admin intervention.
• Console access is cumbersome for end users.

Incentivized

• Its web-portal is pretty bare bones, unlike some competitors that are more feature-rich
• Its documentation is also voluminous, making it hard to find something since it is spread across multiple manuals for particular features.
• It doesn't support IMAP connections, unlike some of its competitors.

Incentivized

The support has been rock solid, easy to communicate with, and highly knowledgable.

Incentivized

We have used a few mail security options, including SpamStopsHere. Mail Assure is easier to manage and adapts as it learns the email traffic and patterns that come into the company. We use most of the SolarWinds suite, including MSPManager, N-central, Passportal, and Endpoint Security. We have been happy with their products and they are always quick to respond to their support tickets.

Incentivized

I think SecureMail is showing its age -- it is based on the Voltage product that HPE purchased a few years ago and hasn't really been updated since then substantially. Its documentation and web portal aren't as useful as some of the other products, and Zix has better DLP integration that is part of the base product, rather than an add-on

Incentivized

• It cut down on the amount of spam we get.
• It can differentiate a email box from an alias attached so it must be specified to keep from being billed.

Incentivized

• Decided not to use the product after looking at competitors.

Incentivized