What users are saying about
8 Ratings
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Score 7.8 out of 100
57 Ratings
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Score 9.2 out of 100

Feature Set Ratings

  • AppRiver, from Zix ranks higher in 1 feature set: Secure Email Gateway

Secure Email Gateway

8.4

N-able Mail Assure

84%
8.5

AppRiver, from Zix

85%
AppRiver, from Zix ranks higher in 6/7 features

Anti-malware

8.3
83%
3 Ratings
9.5
95%
6 Ratings

Cusomizability

7.8
78%
3 Ratings
8.3
83%
6 Ratings

Threat Detection

8.8
88%
3 Ratings
9.3
93%
7 Ratings

Management Tools

8.7
87%
3 Ratings
8.6
86%
7 Ratings

Data Loss Protection

N/A
0 Ratings
7.3
73%
4 Ratings

Sandboxing

N/A
0 Ratings
6.9
69%
5 Ratings

End-to-End Encryption

N/A
0 Ratings
9.6
96%
7 Ratings

Attribute Ratings

  • N-able Mail Assure is rated higher in 1 area: Support Rating
  • AppRiver, from Zix is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

4.1

N-able Mail Assure

41%
3 Ratings
9.4

AppRiver, from Zix

94%
31 Ratings

Usability

N-able Mail Assure

N/A
0 Ratings
10.0

AppRiver, from Zix

100%
1 Rating

Support Rating

9.3

N-able Mail Assure

93%
5 Ratings
7.0

AppRiver, from Zix

70%
28 Ratings

Likelihood to Recommend

N-able

SolarWinds Mail Assure is well suited to medium and large sized organizations that need a configurable and flexible mail filter. It is likely to not be appropriate for marketing firms that want a set it and forget it sort of filter that needs no adjustment.
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Zix Corporation

AppRiver is great for both small and large organizations. Small businesses are unlikely to have much if any technical support staff available to them, for which AppRiver would be a great help. Likewise for large companies, having AppRiver can save your tech support team from dealing with basic, common, and repetitive application support, and allowing them to better focus on more important tasks at hand.
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Pros

N-able

  • Spam filtering
  • Adaptive learning for security
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Zix Corporation

  • Very useful daily quarantine list emailed to users.
  • Suspicious emails can be viewed online in their sandbox to check validity before releasing from quarantine.
  • Multiple ways to filter emails (domain, email address, text, etc)
  • Link protection is one of the newest options available and we absolutely love it!!
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Cons

N-able

  • SMTP scanning trips some spam filters.
  • Releasing a quarantined spam email often requires admin intervention.
  • Console access is cumbersome for end users.
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Zix Corporation

  • They do not support DMARC and DKIM at this time and I don't know when or if they ever will.
  • Their SPF record is not great and can possibly cause issues, at least that is what my support company has told me.
  • Scanning of links in emails seems super limited and or non-existent. THings get through with completely bad malicious all the time and I assume they are not scanning them or they don't have a proper AV on their end.
  • Once a domain is whitelisted any bad emails that may be spoofing that email domain are let through and no other filters apply to the emails. It's frustrating to have to white list 20+ individual email addresses from a company and not be able to white list just the domain and not feel secure doing that.
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Pricing Details

N-able Mail Assure

Starting Price

Editions & Modules

N-able Mail Assure editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    AppRiver, from Zix

    Starting Price

    Editions & Modules

    AppRiver, from Zix editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Usability

      N-able

      No answers on this topic

      Zix Corporation

      AppRiver is very easy to use. A new employee can begin using it on their first day.
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      Support Rating

      N-able

      The support has been rock solid, easy to communicate with, and highly knowledgable.
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      Zix Corporation

      AppRiver's live support is above what I expected, and I use it exclusively. I always get a professional, courteous, and knowledgeable tech that is easy to understand within a few minutes of placing a call. If you do have to leave a message they have always promptly returned my call.
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      Alternatives Considered

      N-able

      We have used a few mail security options, including SpamStopsHere. Mail Assure is easier to manage and adapts as it learns the email traffic and patterns that come into the company. We use most of the SolarWinds suite, including MSPManager, N-central, Passportal, and Endpoint Security. We have been happy with their products and they are always quick to respond to their support tickets.
      Read full review

      Zix Corporation

      AppRiver requires the least amount of management time, the pricing is better and the minimums are such that almost all SMB's won't be buying shelfware. If you are an MSP, become a partner and you will see spam problems become a thing of the past.
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      Return on Investment

      N-able

      • It cut down on the amount of spam we get.
      • It can differentiate a email box from an alias attached so it must be specified to keep from being billed.
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      Zix Corporation

      • Efficiency, teams adapt quickly to changes or new business needs.
      • Support gives us alternatives on how to establish new timings for new business lines on email.
      • An increase in profit owing to a reduction in the amount of assistance our in-house IT staff is required to provide.
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