Chose SolarWinds Network Performance Monitor (NPM)
Most have been SolarWinds products for either monitoring and management. As I mentioned, the top usage now is for alerting on up/down. Performance monitoring is mostly on an ad-hoc basis.
Product | Rating | Most Used By | Product Summary | Starting Price |
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N-able MSP Manager | N/A | N-able™ MSP Manager (formerly Solarwinds MSP Manager) is a cloud-based help desk and billing software for IT service providers, which includes a ticketing system, customer portal, technician mobile apps, billing tools, and reporting dashboards. MSP Manager offers a lightweight ticketing system with a quick entry feature that allows users to capture essential information such as customer name, service items, and issue details from any screen. Tickets can also be… | N/A | |
SolarWinds NPM | N/A | SolarWinds NPM is a monitoring and performance management platform. It provides performance troubleshooting support, auto network discovery, customizable thresholds, and can be rapidly deployed. | $1,638 per year |
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
N-able MSP Manager | SolarWinds Network Performance Monitor (NPM) | |
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Considered Both Products | N-able MSP Manager No answer on this topic | SolarWinds NPM |
Top Pros |
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Top Cons |
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Incident and problem management |
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ITSM asset management |
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Change management |
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Network Performance Monitoring |
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N-able MSP Manager | SolarWinds Network Performance Monitor (NPM) | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | NinjaOne Score 9.2 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Nmap Score 8.8 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.1 out of 10 | Nmap Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
N-able MSP Manager | SolarWinds Network Performance Monitor (NPM) | |
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Likelihood to Recommend | 4.0 (4 ratings) | 8.6 (237 ratings) |
Likelihood to Renew | - (0 ratings) | 9.3 (27 ratings) |
Usability | - (0 ratings) | 9.0 (21 ratings) |
Availability | - (0 ratings) | 10.0 (2 ratings) |
Performance | - (0 ratings) | 9.0 (2 ratings) |
Support Rating | 3.9 (2 ratings) | 8.0 (28 ratings) |
Online Training | - (0 ratings) | 8.0 (2 ratings) |
Implementation Rating | - (0 ratings) | 10.0 (7 ratings) |
Configurability | - (0 ratings) | 9.0 (2 ratings) |
Ease of integration | - (0 ratings) | 7.0 (2 ratings) |
Product Scalability | - (0 ratings) | 10.0 (2 ratings) |
Vendor post-sale | - (0 ratings) | 9.0 (2 ratings) |
Vendor pre-sale | - (0 ratings) | 9.0 (2 ratings) |
N-able MSP Manager | SolarWinds Network Performance Monitor (NPM) | |
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Likelihood to Recommend | N-able | SolarWinds |
Pros | N-able | SolarWinds |
Cons | N-able | SolarWinds |
Likelihood to Renew | N-able No answers on this topic | SolarWinds |
Usability | N-able No answers on this topic | SolarWinds |
Reliability and Availability | N-able No answers on this topic | SolarWinds |
Performance | N-able No answers on this topic | SolarWinds |
Support Rating | N-able | SolarWinds |
Online Training | N-able No answers on this topic | SolarWinds |
Implementation Rating | N-able No answers on this topic | SolarWinds |
Alternatives Considered | N-able | SolarWinds |
Scalability | N-able No answers on this topic | SolarWinds |
Return on Investment | N-able | SolarWinds |
ScreenShots | N-able MSP Manager Screenshots | SolarWinds NPM Screenshots |