Likelihood to Recommend In my opinion, N-able N-central is a good "learn your lesson and move onto something better" tool. I've used many RMM tools over the years and I feel that this one is slow, does a terrible job with reporting, alerting, monitoring, software deployments, etc. The ability to turn on services like AV, backup, etc easily is cute, but you're not going to be able to use your own tools with this easily. In my experience, if you do turn those tools on for testing during the trial, you'll be charged later (despite it being a trial). They also turn off your ability to monitor these increased costs or to turn them off yourself. As a company, I found that they were impossible to work with. The sales team is right there if you want to buy something - but if you need anything other than to buy something, in my experience, they take days or weeks to navigate. I found that they are not a terribly ethical company and are more concerned with making a few dollars than creating a partnerships with MSPs. I can see value is in the advertised price of $99 for a hundred endpoints. However, you need to remember to not trial any other tools (like AV, backup, etc).
Read full review Nessus is perfectly suitable for performing comprehensive vulnerability assessment scans being a vulnerability scanner. It is less appropriate for performing penetration testing since it is not a penetration testing tool, it does not have the ability and modules to exploit the vulnerabilities of the system.
Read full review Pros Remote tasks - entry-level techs can run basic tasks without physically touching a piece of equipment. Remote support - remote controlling user devices is easy and saves a lot of time with having to initiate a remote session. Management of devices, particularly patch management and anti-virus management - you can automatically approve and deploy patches and schedule automatic AV scans. Read full review With Nessus we can find the missing critical patches for a server or workstations. Nessus points out any vulnerable or outdated software Technologies used in the system, thus eliminating any chances for security flaws being turned up. Nessus typically points any configuration level issues in accordance with the OWASP guidelines. Even the configuration of SSL related which are most of the time handled by some vendors or 3rd parties. Nessus not only lists out these Vulnerabilities but describes clearly the vulnerabilities in details with its thousands of plugins updated regularly, the tool also recommends solution with practical details of easy implementation. Read full review Cons Expensive software The support team are terrible Sales team will promise the world to get you over the line Subscription management is tedious Old software with very little development and the support team will not provide any further information on this - no roadmap Integrations galore - but none of them are effective Read full review Could use an upgrade within reports. Scans can take a long time to complete. Have to break them down in small sections. Read full review Likelihood to Renew Overall we have liked our solar winds experience, however, as our company has grown to support larger enterprises, this product does not have the functionality that our teams need in order to fully support them. The lack of granularity with backups and lack of ability to support nutanix environments is slowly drawing us into the use of other tools.
Read full review Nessus is best and easy to use application for Vulnerabilities finding and reporting, it has multiple platforms and wide scope covering almost all devices for security improvement so far, thus we are very likely to continue its services.
Read full review Usability The user interface is fairly straight forward, with logic groupings for objects. I did not deploy this software, but am one of the daily administrators. Once you get the correct agent package (Which can be a challenge) the integration into AD is not bad. The UI could be more customized, but that may have been a design choice.
Read full review It's very much a plug and play application that the user can go into with limited knowledge and set-up scans in minutes.
Read full review Support Rating Every time we have reached out to SolarWinds they are quick to respond, even offering support chat 24/7. Their support team is great and works with you to find solutions to issues. They have taken items we had issues with before and used those to create updates so that the issue is handled better in the future.
Read full review I haven't needed to contact support yet. But issues are easily solved with a quick internet search which means support and by extension, the larger community are involved and knowledgeable.
Read full review Implementation Rating Make sure if you your using a vm you follow the instructions for provisioning to the letter or it will be starting from square one
Read full review Alternatives Considered Our version of SolarWinds was old and running on old hardware, but it was way easier to setup and do things with. It did not do everything N-able does such as patch management, or at least we didn't have a module to do so if one existed. However it definitely seemed easier to use and possibly more stable.
Read full review Sometimes when we identify a vulnerability with Nessus that has an exploit, we made a proof of concept with
Metasploit in order to show to the IT managers the importance of the software/hardware hardening.
Read full review Return on Investment Reduced time to manage and support servers and endpoints. Provides support dept with more accurate information to assess and resolve issues quicker and more efficiently. The subscription cost associated with N-central, to our clients has a good profit margin for us. Read full review Nessus certainly has a positive impact while me while performing my job, either as security research, or performing vulnerability assessments for clients. It gives a lot of information about the system/application after performing scans. The number of false positives is also less compared to other vulnerability scanners. The professional edition is very useful as policy templates available in this edition are very handy and useful even to perform compliance scan like PCI DSS scan. Also, the ability to export the scan results into reports in formats like HTML, PDF is very useful which could be for performing system/application reviews. Read full review ScreenShots N-able N-central Screenshots