What users are saying about
71 Ratings
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Score 7.8 out of 100
3 Ratings
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Score 10 out of 100

Feature Set Ratings

    Monitoring Tasks

    N-able N-central

    Feature Set Not Supported
    N/A
    9.7

    Watchman Monitoring

    97%
    Watchman Monitoring ranks higher in 3/3 features

    Remote monitoring

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Multi-device monitoring

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Automated alerts and notifications

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Management Tasks

    N-able N-central

    Feature Set Not Supported
    N/A
    7.0

    Watchman Monitoring

    70%
    Watchman Monitoring ranks higher in 1/1 features

    Software and hardware inventory

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Reporting

    N-able N-central

    Feature Set Not Supported
    N/A
    7.5

    Watchman Monitoring

    75%
    Watchman Monitoring ranks higher in 2/2 features

    Customizable reporting

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Risk analysis

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Attribute Ratings

    • Watchman Monitoring is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    6.9

    N-able N-central

    69%
    21 Ratings
    10.0

    Watchman Monitoring

    100%
    1 Rating

    Likelihood to Renew

    9.1

    N-able N-central

    91%
    2 Ratings

    Watchman Monitoring

    N/A
    0 Ratings

    Usability

    9.1

    N-able N-central

    91%
    3 Ratings

    Watchman Monitoring

    N/A
    0 Ratings

    Support Rating

    8.8

    N-able N-central

    88%
    14 Ratings

    Watchman Monitoring

    N/A
    0 Ratings

    Implementation Rating

    8.4

    N-able N-central

    84%
    4 Ratings

    Watchman Monitoring

    N/A
    0 Ratings

    Likelihood to Recommend

    N-able

    N-able N-central is highly suitable for IT Admins within large organizations that need oversight of all it equipment. Ideal for managing organizations that need inventory and management of more than 10 IT devices. Highly inappropriate for smaller scale companies that mange less than 10 PCs
    Read full review

    Watchman Monitoring

    If you are in IT consulting or manage any fleet of computers, both Mac and PC (and yes Linux) - you should have this installed. It will be able to provide you the information needed to repair computers and avoid productivity loss by users.
    Read full review

    Pros

    N-able

    • Remote tasks - entry-level techs can run basic tasks without physically touching a piece of equipment.
    • Remote support - remote controlling user devices is easy and saves a lot of time with having to initiate a remote session.
    • Management of devices, particularly patch management and anti-virus management - you can automatically approve and deploy patches and schedule automatic AV scans.
    Read full review

    Watchman Monitoring

    • Super easy to deploy.
    • Integrates well with ZenDesk and YourComputerInventory.com.
    • Website is very clear and email to manage.
    • Support is awesome.
    • Super lightweight package.
    Read full review

    Cons

    N-able

    • Expensive software
    • The support team are terrible
    • Sales team will promise the world to get you over the line
    • Subscription management is tedious
    • Old software with very little development and the support team will not provide any further information on this - no roadmap
    • Integrations galore - but none of them are effective
    Read full review

    Watchman Monitoring

    • Would like to see non-computer deployment agent - such as Synology.
    • Since it's mainly reporting, this isn't necessary improvement, but it would be good if it can receive data - so in case we can't ping a machine, maybe use Watchman as a backdoor - but that would go against it's main principles.
    Read full review

    Pricing Details

    N-able N-central

    Starting Price

    Editions & Modules

    N-able N-central editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Watchman Monitoring

      Starting Price

      $79 Up to 25 Devices

      Editions & Modules

      Watchman Monitoring editions and modules pricing
      EditionModules
      Watchman Monitoring$79.001
      Watchman Monitoring$199.002
      Watchman Monitoring$299.003
      Watchman Monitoring$79.004
      Watchman Monitoring$199.005
      Watchman Monitoring$299.006

      Footnotes

      1. Up to 25 Devices
      2. Up to 1500 Devices
      3. Over 1500 Devices
      4. Up to 25 Devices
      5. Up to 1500 Devices
      6. Over 1500 Devices

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      N-able

      Overall we have liked our solar winds experience, however, as our company has grown to support larger enterprises, this product does not have the functionality that our teams need in order to fully support them. The lack of granularity with backups and lack of ability to support nutanix environments is slowly drawing us into the use of other tools.
      Read full review

      Watchman Monitoring

      No answers on this topic

      Usability

      N-able

      The user interface is fairly straight forward, with logic groupings for objects. I did not deploy this software, but am one of the daily administrators. Once you get the correct agent package (Which can be a challenge) the integration into AD is not bad. The UI could be more customized, but that may have been a design choice.
      Read full review

      Watchman Monitoring

      No answers on this topic

      Support Rating

      N-able

      For the most part, support has been good, but often we need to reach out to our account manager to ask that cases be escalated. First level support can often be frustrating to work with. There are particular support engineers that we know we won't get good service from when they are assigned to cases. The level of support offered did become worse when the company was sold to SolarWinds.
      Read full review

      Watchman Monitoring

      No answers on this topic

      Implementation Rating

      N-able

      Make sure if you your using a vm you follow the instructions for provisioning to the letter or it will be starting from square one
      Read full review

      Watchman Monitoring

      No answers on this topic

      Alternatives Considered

      N-able

      N-Central has automation manager, which allows you to automate multiple tasks, thereby saving time and effort through Automated patching. AV and Backups are built into the system, and can be deployed by checking a box. It's easy to update and keep secure. File transfer and remote controls are great and make easy work from off-site.
      Read full review

      Watchman Monitoring

      No answers on this topic

      Return on Investment

      N-able

      • Reduced time to manage and support servers and endpoints.
      • Provides support dept with more accurate information to assess and resolve issues quicker and more efficiently.
      • The subscription cost associated with N-central, to our clients has a good profit margin for us.
      Read full review

      Watchman Monitoring

      • I've been using it since the day it came out - there have so many times where a machine has had an error reported by Watchman that we've been able to save the client before something terrible happened.
      • The ROI is there - you can easily resell this product to your clients, or wrap it into your product offering.
      Read full review

      Screenshots

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