What users are saying about
74 Ratings
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Score 8.6 out of 100
12 Ratings
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Score 8 out of 100

Likelihood to Recommend

N-able RMM

SolarWinds patch management has had issues over the years. Sometimes requiring manual intervention to get resolved. The UI [with N-able RMM (formerly Solarwinds RMM)] makes it easy to see status of systems and identify any alerts easily. Remotely monitoring the status of servers/computers. Managing the systems, patching, systems maintenance and remote support.
Jack Bowling | TrustRadius Reviewer

Pulse Secure Unified Client

It is well suited for large corporations for granularity on users' roles, security levels for each application, and for logging in with an extra security layer. For doing demanding network tasks, like downloading a large set of data or for streaming, it could get slower than with a direct connection.
Manuela Jacqueline Mercado Rodríguez | TrustRadius Reviewer

Pros

N-able RMM

  • It provides fantastic remote access capabilities. The Take Control tool gives us a robust platform that is capable of remote controlling almost any endpoint we need to and the chat, file transfer, and screen recording tools are all exceptionally useful.
  • SolarWinds RMM is particularly useful as a single pane of glass solution that allows us to monitor and manage thousands of endpoints across dozens of different clients. It does a solid job of allowing us to sort, organize, and filter based off of who and what we want to see at any given time.
  • Due to its client based nature, the platform excels at in-depth monitoring of services, event logs, and the functionality of systems with custom script checks.
Bryant Lee | TrustRadius Reviewer

Pulse Secure Unified Client

  • Provides a secured VPN network
  • Works particularly well with windows OS with very little downtime
  • Is economical to use
Aditya Kumar | TrustRadius Reviewer

Cons

N-able RMM

  • UI speed and threading across multiple windows (1 window refreshing, causes all refreshes to hang).
  • Load times in certain menus, regardless of server specs.
  • Integration with 3rd party applications.
  • Speed of dev team response in regards to existing features malfunctioning, or major bugs that Solarwinds does not consider major.
Anonymous | TrustRadius Reviewer

Pulse Secure Unified Client

  • Their Mac OS testing needs a lot of work. I upgraded to Big Sur, and on a managed machine, Pulse Secure caused a Kernel crash that forced the machine to reboot endlessly. This took months to be fixed, and I wasn't able to use it until then.
  • It's very difficult to add some advanced policies to the administrative aspect of the client. For example, to check if a machine is managed by the company, or owned by the user (in order to block certain resources), it's basically impossible, or incredibly convoluted and requires a stack of 3rd party tools
  • The pulse secure client collects more information than you might know about. Be aware of this: “[Pulse Secure] may have access to personal information, but does not collect it”
  • The host checker is very slow, and has to be reinvoked on every reconnect.
  • Sometimes the Application Launcher doesn't even detect itself running and forces you to reinstall.
Anonymous | TrustRadius Reviewer

Usability

N-able RMM

N-able RMM 9.5
Based on 2 answers
The interface is easy to navigate. Setting up policies is straight forward. The antivirus and web filter are simple and exceptions are easy to make. Upgrading the agent is made simple and creating scripts is made fool proof. (Well, almost)
Jack Bowling | TrustRadius Reviewer

Pulse Secure Unified Client

No score
No answers yet
No answers on this topic

Support Rating

N-able RMM

N-able RMM 7.0
Based on 2 answers
The ease of use, full functionality, reliability and excellent support.[N-able RMM (formerly Solarwinds RMM)] gives users a full suite of tools with a single installable file. Unlike standard tools, you don't have to install several different executables to be able to have fully protected end points.
Jack Bowling | TrustRadius Reviewer

Pulse Secure Unified Client

No score
No answers yet
No answers on this topic

Alternatives Considered

N-able RMM

SolarWinds definitely is the the most ready out of the box as far as getting is up and running and you can start using it where other system go from need ing a little setup like importing MIBS to completely needing to configure the system. As far a performance once things are up and working I feel they all do a good job at basic monitoring and management. The difference is that SolarWinds does a good job at having things templated but allows you to customize some attributes. If you are want to make major customization for alerts and monitoring and other things SolarWinds is not the best option. But, then again, you will not need a team just to manage the system.
Anonymous | TrustRadius Reviewer

Pulse Secure Unified Client

Since I was not involved with the decision-making of picking pulse secure over Nord VPN but as per my understanding, it is more economical than Nord VPN. Also, two-factor authentication adds another security layer to the connection, and being a bank it's important for my organization to ensure the data is secured.
Aditya Kumar | TrustRadius Reviewer

Return on Investment

N-able RMM

  • The ROI is immediate for us. The advanced alerting alone makes this product an ace in our bag. The confidence you have in your network is wonderful.
  • Another big ROI we get from the advanced alerting is the peace of mind that our engineers feel. We are a 24/7 shop, so being on-call goes from being hectic to extremely manageable.
  • The only negative I can honestly say is when the time comes to patch the product. Micro-patches are easy enough, but jumping versions can be a bit taxing.
Michael Gombosi | TrustRadius Reviewer

Pulse Secure Unified Client

  • It has a positive ROI
Manuela Jacqueline Mercado Rodríguez | TrustRadius Reviewer

Screenshots

Pulse Secure Unified Client

Pricing Details

N-able RMM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Pulse Secure Unified Client

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

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