What users are saying about
74 Ratings
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Score 8.6 out of 100
26 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

N-able RMM

SolarWinds patch management has had issues over the years. Sometimes requiring manual intervention to get resolved. The UI [with N-able RMM (formerly Solarwinds RMM)] makes it easy to see status of systems and identify any alerts easily. Remotely monitoring the status of servers/computers. Managing the systems, patching, systems maintenance and remote support.
Jack Bowling | TrustRadius Reviewer

Site24x7 All-in-One Monitoring

[Site24x7 All-in-One Monitoring is] well suited in website monitoring where especially for uptime and availability of the website. Due to its cloud nature, the company has servers distributed globally that allow to check site availability from anywhere in the world.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Monitoring Tasks

N-able RMM
Site24x7 All-in-One Monitoring
8.4
Remote monitoring
N-able RMM
Site24x7 All-in-One Monitoring
9.2
Network device monitoring
N-able RMM
Site24x7 All-in-One Monitoring
7.5
Multiple Server Monitoring
N-able RMM
Site24x7 All-in-One Monitoring
8.9
Multi-device monitoring
N-able RMM
Site24x7 All-in-One Monitoring
8.0
Automated alerts and notifications
N-able RMM
Site24x7 All-in-One Monitoring
8.4

Management Tasks

N-able RMM
Site24x7 All-in-One Monitoring
7.4
Policy-based automation
N-able RMM
Site24x7 All-in-One Monitoring
7.4

Reporting

N-able RMM
Site24x7 All-in-One Monitoring
8.5
Performance data reports
N-able RMM
Site24x7 All-in-One Monitoring
8.3
Customizable reporting
N-able RMM
Site24x7 All-in-One Monitoring
8.3
Data visualization
N-able RMM
Site24x7 All-in-One Monitoring
8.7
Risk analysis
N-able RMM
Site24x7 All-in-One Monitoring
8.6

Security

N-able RMM
Site24x7 All-in-One Monitoring
7.0
Antivirus and malware management
N-able RMM
Site24x7 All-in-One Monitoring
7.0

Pros

N-able RMM

  • It provides fantastic remote access capabilities. The Take Control tool gives us a robust platform that is capable of remote controlling almost any endpoint we need to and the chat, file transfer, and screen recording tools are all exceptionally useful.
  • SolarWinds RMM is particularly useful as a single pane of glass solution that allows us to monitor and manage thousands of endpoints across dozens of different clients. It does a solid job of allowing us to sort, organize, and filter based off of who and what we want to see at any given time.
  • Due to its client based nature, the platform excels at in-depth monitoring of services, event logs, and the functionality of systems with custom script checks.
Bryant Lee | TrustRadius Reviewer

Site24x7 All-in-One Monitoring

  • Very clean website UI. Tests are well categorized and navigation is very simple.
  • The accompanying mobile app is very useful when on the go as it can also notify you of any issues.
  • The cost of the platform is very cheap and the cost also scales at a low amount.
  • No on-premise footprint. All cloud-based.
Rob Bates | TrustRadius Reviewer

Cons

N-able RMM

  • UI speed and threading across multiple windows (1 window refreshing, causes all refreshes to hang).
  • Load times in certain menus, regardless of server specs.
  • Integration with 3rd party applications.
  • Speed of dev team response in regards to existing features malfunctioning, or major bugs that Solarwinds does not consider major.
Anonymous | TrustRadius Reviewer

Site24x7 All-in-One Monitoring

  • Ability to edit an existing maintenance schedule, vs creating a new one each time
  • Grouping of emails to SMS and non SMS alerts to save on false alerts
  • Setup of Realtime user monitor was not as functional as expected with regard to adding 3rd party scripts.
Rob Domenico | TrustRadius Reviewer

Usability

N-able RMM

N-able RMM 9.5
Based on 2 answers
The interface is easy to navigate. Setting up policies is straight forward. The antivirus and web filter are simple and exceptions are easy to make. Upgrading the agent is made simple and creating scripts is made fool proof. (Well, almost)
Jack Bowling | TrustRadius Reviewer

Site24x7 All-in-One Monitoring

No score
No answers yet
No answers on this topic

Support Rating

N-able RMM

N-able RMM 7.0
Based on 2 answers
The ease of use, full functionality, reliability and excellent support.[N-able RMM (formerly Solarwinds RMM)] gives users a full suite of tools with a single installable file. Unlike standard tools, you don't have to install several different executables to be able to have fully protected end points.
Jack Bowling | TrustRadius Reviewer

Site24x7 All-in-One Monitoring

Site24x7 All-in-One Monitoring 8.1
Based on 3 answers
I have only had to use support once, so I can't go into much detail about their support team. The one time I did use it the response was fast but the resolution took some time.
Wes Dunaway | TrustRadius Reviewer

Alternatives Considered

N-able RMM

SolarWinds definitely is the the most ready out of the box as far as getting is up and running and you can start using it where other system go from need ing a little setup like importing MIBS to completely needing to configure the system. As far a performance once things are up and working I feel they all do a good job at basic monitoring and management. The difference is that SolarWinds does a good job at having things templated but allows you to customize some attributes. If you are want to make major customization for alerts and monitoring and other things SolarWinds is not the best option. But, then again, you will not need a team just to manage the system.
Anonymous | TrustRadius Reviewer

Site24x7 All-in-One Monitoring

The biggest difference between Site24x7 and products like PRTG, Nagios, or Icinga, is that Site24x7 is hosted off the network, completely externally. The others do a great job on network alerts-- and some can even be configured to send SMS or phone calls with the right equipment and plugins-- but they usually reside in the network or at least on-site. Hosting them in the cloud might be a way around that, in which case they would be pretty similar to Site24x7 in capability, but without the additional software costs in the case of Nagios and Icinga (both open source).
Robert Paul | TrustRadius Reviewer

Return on Investment

N-able RMM

  • The ROI is immediate for us. The advanced alerting alone makes this product an ace in our bag. The confidence you have in your network is wonderful.
  • Another big ROI we get from the advanced alerting is the peace of mind that our engineers feel. We are a 24/7 shop, so being on-call goes from being hectic to extremely manageable.
  • The only negative I can honestly say is when the time comes to patch the product. Micro-patches are easy enough, but jumping versions can be a bit taxing.
Michael Gombosi | TrustRadius Reviewer

Site24x7 All-in-One Monitoring

  • Cost savings have been substantial at approximately 70%.
  • We do suffer delayed email notifications and regular locational failures from 24x7. However, this is easily overcome by extra locational checks.
  • Much quicker responses from out of hours teams with the benefit of the mobile app, which is user-friendly.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

N-able RMM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

N-able RMM Editions & Modules

Additional Pricing Details

Site24x7 All-in-One Monitoring

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$1.00

Starting Price

$9 10 monitors

Site24x7 All-in-One Monitoring Editions & Modules

Edition
Starter$9.001
Pro$35.002
Classic$89.003
Elite$225.004
Enterprise$449.005
Enterprise Plus Web$899.006
  1. 10 monitors
  2. 40 Monitors
  3. 100 Monitors
  4. 250 Monitors
  5. 500 Monitors
  6. 2500 Monitors
Additional Pricing Details
Each Pack will also support additional benefits such as Network interfaces, Applogs, Alert credits etc. You can also, purchase add-ons to create custom pricing options. Please visit the vendor's pricing page, for more information.

Rating Summary

Likelihood to Recommend

N-able RMM
9.4
Site24x7 All-in-One Monitoring
8.6

Usability

N-able RMM
9.5
Site24x7 All-in-One Monitoring

Support Rating

N-able RMM
7.0
Site24x7 All-in-One Monitoring
8.1

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