What users are saying about
83 Ratings
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Score 7.8 out of 100
15 Ratings
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Score 8.7 out of 100

Feature Set Ratings

    Monitoring Tasks

    N-able RMM

    Feature Set Not Supported
    N/A
    6.8

    TeamViewer Web Monitoring (Monitis)

    68%
    TeamViewer Web Monitoring (Monitis) ranks higher in 5/5 features

    Remote monitoring

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Network device monitoring

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Multiple Server Monitoring

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Multi-device monitoring

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Automated alerts and notifications

    N/A
    0 Ratings
    6.0
    60%
    1 Rating

    Reporting

    N-able RMM

    Feature Set Not Supported
    N/A
    7.0

    TeamViewer Web Monitoring (Monitis)

    70%
    TeamViewer Web Monitoring (Monitis) ranks higher in 3/3 features

    Performance data reports

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Customizable reporting

    N/A
    0 Ratings
    5.0
    50%
    1 Rating

    Data visualization

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Security

    N-able RMM

    Feature Set Not Supported
    N/A
    7.0

    TeamViewer Web Monitoring (Monitis)

    70%
    TeamViewer Web Monitoring (Monitis) ranks higher in 1/1 features

    Administrator access control

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Attribute Ratings

    • TeamViewer Web Monitoring (Monitis) is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    6.4

    N-able RMM

    64%
    28 Ratings
    7.5

    TeamViewer Web Monitoring (Monitis)

    75%
    3 Ratings

    Usability

    9.4

    N-able RMM

    94%
    2 Ratings

    TeamViewer Web Monitoring (Monitis)

    N/A
    0 Ratings

    Support Rating

    7.2

    N-able RMM

    72%
    2 Ratings

    TeamViewer Web Monitoring (Monitis)

    N/A
    0 Ratings

    Likelihood to Recommend

    N-able

    SolarWinds patch management has had issues over the years. Sometimes requiring manual intervention to get resolved. The UI [with N-able RMM (formerly Solarwinds RMM)] makes it easy to see status of systems and identify any alerts easily. Remotely monitoring the status of servers/computers. Managing the systems, patching, systems maintenance and remote support.
    Read full review

    TeamViewer

    Monitis does extremely well at monitoring external connections in a simple and intuitive way. However, it doesn't provide deeper insights into why those services may have gone offline. There isn't an integrated trace route or net path type capability for individual uptime monitors. Great for alerting, not so much for investigation. It is a fantastic tool for alerting you to outages.
    Read full review

    Pros

    N-able

    • It provides fantastic remote access capabilities. The Take Control tool gives us a robust platform that is capable of remote controlling almost any endpoint we need to and the chat, file transfer, and screen recording tools are all exceptionally useful.
    • SolarWinds RMM is particularly useful as a single pane of glass solution that allows us to monitor and manage thousands of endpoints across dozens of different clients. It does a solid job of allowing us to sort, organize, and filter based off of who and what we want to see at any given time.
    • Due to its client based nature, the platform excels at in-depth monitoring of services, event logs, and the functionality of systems with custom script checks.
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    TeamViewer

    • Monitis is very strong in networks
    • Monitis is valuable in all the monitoring procedures relating to telephony and general control of lines.
    • The administration of networks in the servers allows an adequate and centralized control.
    Read full review

    Cons

    N-able

    • UI speed and threading across multiple windows (1 window refreshing, causes all refreshes to hang).
    • Load times in certain menus, regardless of server specs.
    • Integration with 3rd party applications.
    • Speed of dev team response in regards to existing features malfunctioning, or major bugs that Solarwinds does not consider major.
    Read full review

    TeamViewer

    • User experience
    • URL sharing
    Read full review

    Pricing Details

    N-able RMM

    Starting Price

    Editions & Modules

    N-able RMM editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      TeamViewer Web Monitoring (Monitis)

      Starting Price

      Editions & Modules

      TeamViewer Web Monitoring (Monitis) editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        Required $5

        Additional Details

        Usability

        N-able

        The interface is easy to navigate. Setting up policies is straight forward. The antivirus and web filter are simple and exceptions are easy to make. Upgrading the agent is made simple and creating scripts is made fool proof. (Well, almost)
        Read full review

        TeamViewer

        No answers on this topic

        Support Rating

        N-able

        The ease of use, full functionality, reliability and excellent support.[N-able RMM (formerly Solarwinds RMM)] gives users a full suite of tools with a single installable file. Unlike standard tools, you don't have to install several different executables to be able to have fully protected end points.
        Read full review

        TeamViewer

        No answers on this topic

        Alternatives Considered

        N-able

        SolarWinds definitely is the the most ready out of the box as far as getting is up and running and you can start using it where other system go from need ing a little setup like importing MIBS to completely needing to configure the system. As far a performance once things are up and working I feel they all do a good job at basic monitoring and management. The difference is that SolarWinds does a good job at having things templated but allows you to customize some attributes. If you are want to make major customization for alerts and monitoring and other things SolarWinds is not the best option. But, then again, you will not need a team just to manage the system.
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        TeamViewer

        Monitis isn't a true RMM system in that it really lacks the second "M". This product does fantastic at remotely monitoring a large variety of endpoint types without an agent and is capable of getting even more in-depth with its agent-based monitoring. However, it is definitely not a replacement for a full RMM product like SolarWinds, Kaseya, or ConnectWise. It can be a great product to augment your existing tools but isn't likely a replacement.
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        Return on Investment

        N-able

        • The ROI is immediate for us. The advanced alerting alone makes this product an ace in our bag. The confidence you have in your network is wonderful.
        • Another big ROI we get from the advanced alerting is the peace of mind that our engineers feel. We are a 24/7 shop, so being on-call goes from being hectic to extremely manageable.
        • The only negative I can honestly say is when the time comes to patch the product. Micro-patches are easy enough, but jumping versions can be a bit taxing.
        Read full review

        TeamViewer

        • It has been adequate since it identifies my levels of financial indices which I wish to reach or maintain.
        • In the time I had this tool, the control has been more positive than negative, and I like how effective it can be in the different aspects that use it.
        Read full review

        Screenshots

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