N.Rich vs. Sharpen Contact Center Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
N.Rich
Score 10.0 out of 10
N/A
The N.Rich ABM Advertising Platform is the eponymous B2B advertising channel from the company in Helsinki. With N.Rich, you can upload your target accounts, find lookalikes or even build it from the ground up using firmographic and technographic data.N/A
Sharpen Contact Center Platform
Score 0.0 out of 10
N/A
Sharpen is a cloud-native contact center platform that helps companies create perfect customer experiences, from the company of the same name in Indianapolis. The contact center software is presented as an ideal for mid-size to enterprise businesses. Designed for agent productivity and efficiency, it's a solution for both customer support to outbound sales teams.
$130
per user/month
Pricing
N.RichSharpen Contact Center Platform
Editions & Modules
No answers on this topic
Power
$130
per user/month
Offerings
Pricing Offerings
N.RichSharpen Contact Center Platform
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
N.RichSharpen Contact Center Platform
Top Pros
Top Cons
Best Alternatives
N.RichSharpen Contact Center Platform
Small Businesses
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Score 7.3 out of 10
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Medium-sized Companies
LeanData
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Score 9.7 out of 10
Bright Pattern Contact Center
Bright Pattern Contact Center
Score 10.0 out of 10
Enterprises
Folloze
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Score 9.4 out of 10
Google Cloud Contact Center AI
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Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
N.RichSharpen Contact Center Platform
Likelihood to Recommend
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
N.RichSharpen Contact Center Platform
Likelihood to Recommend
N.Rich
Well suited when there is a product to attach to the NRich efforts. Less appropriate when there is not--or a thought leadership campaign.
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Sharpen Technologies, Inc (formerly Fathom Voice)
No answers on this topic
Pros
N.Rich
  • Integration with Salesforce.com
  • Easy ad setup
  • Intuitive dashboards
  • Ease of target/segment uploads
  • Intent Dashboard is extremely valuable
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Sharpen Technologies, Inc (formerly Fathom Voice)
No answers on this topic
Cons
N.Rich
  • Would like more flexibility in amount of characters for digital/cross-channel ad copy
  • Would like a longer log-in time. I feel I get signed out too quickly.
  • System can sometimes be glitchy and dashboards fail to populate
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Sharpen Technologies, Inc (formerly Fathom Voice)
No answers on this topic
Alternatives Considered
N.Rich
NRich is clearly superior in terms of efficiency and overall customer reach.
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Sharpen Technologies, Inc (formerly Fathom Voice)
No answers on this topic
Return on Investment
N.Rich
  • Huge ROI for campaigns with products attached
  • Allows us to get our message in front of customers--especially during the COVID pandemic where we were unable to be in person with customers
  • Allows us to standardize our ABM marketing efforts across multiple campaigns.
Read full review
Sharpen Technologies, Inc (formerly Fathom Voice)
No answers on this topic
ScreenShots