What users are saying about
159 Ratings
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Top Rated
129 Ratings
159 Ratings
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Score 7.4 out of 100

Pantheon

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Top Rated
129 Ratings
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Score 8.9 out of 100

Attribute Ratings

  • Pantheon is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

7.5

Nagios Core

75%
42 Ratings
9.0

Pantheon

90%
71 Ratings

Likelihood to Renew

9.9

Nagios Core

99%
3 Ratings

Pantheon

N/A
0 Ratings

Usability

4.0

Nagios Core

40%
1 Rating
8.2

Pantheon

82%
33 Ratings

Support Rating

7.7

Nagios Core

77%
18 Ratings
10.0

Pantheon

100%
1 Rating

Likelihood to Recommend

Nagios Enterprises

Nagios monitoring is well suited for any mission critical application that requires per/second (or minute) monitoring. This would probably include even a shuttle launch. As Nagios was built around Linux, most (85%) plugins are Linux based, therefore its more suitable for a Linux environment.
As Nagios (and dependent components) requires complex configurations & compilations, an experienced Linux engineer would be needed to install all relevant components.
Any company that has hundreds (or thousands) of servers & services to monitor would require a stable monitoring solution like Nagios. I have seen Nagios used in extremely mediocre ways, but the core power lies when its fully configured with all remaining open-source components (i.e. MySQL, Grafana, NRDP etc). Nagios in the hands of an experienced Linux engineer can transform the organizations monitoring by taking preventative measures before a disaster strikes.
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Pantheon

I can positively recommend Pantheon to any company for its multipurpose functionality and reliable services. It is easy to work with this tool since it has a flexible UI and a simple operational dashboard. When creating content or editing a template it offers guidelines on how to get the best output. The text search interface helps us to find any content faster across our websites.
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Pros

Nagios Enterprises

  • Monitoring of services is one of the biggest benefits for our company. Being able to respond in a timely fashion keeps business smooth.
  • Hardware and device monitoring are easy to set up with proper parameters.
  • Notification to key staff to be able to respond quickly makes issues go away faster.
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Pantheon

  • Effective use of our codebase deployment and implementation.
  • The dashboard functionality and general stability and security are excellent.
  • The server is quite consistent, and if you need assistance from the support team, they are very quick to respond.
  • Automatic updates let me ensure that my customers have safe websites without increasing my own expense.
  • The team offers excellent assistance and help for chat.
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Cons

Nagios Enterprises

  • Nagios could use core improvements in HA, though, Nagios itself recommends monitoring itself with just another Nagios installation, which has worked fine for us. Given its stability, and this work-around, a minor need.
  • Nagios could also use improvements, feature wise, to the web gui. There is a lot in Nagios XI which I felt were almost excluded intentionally from the core project. Given the core functionality, a minor need. We have moved admin facing alerts to appear as though they originate from a different service to make interacting with alerts more practical.
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Pantheon

  • Pricing structure has too large of a jump between Basic and Performance plans
  • Have run into issues with prescribed WP updates not working through dashboard and having to do manually.
  • Pantheon site dashboard occasionally is unavailable (the site is never affected though)
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Pricing Details

Nagios Core

Starting Price

$0

Editions & Modules

Nagios Core editions and modules pricing
EditionModules
Single LicenseFree1
Single LicenseFree2

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Pantheon

Starting Price

$0

Editions & Modules

Pantheon editions and modules pricing
EditionModules
Basic291
Performance1142
EliteContact for quote3

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

Optional

Additional Details

Pantheon Pricing

Likelihood to Renew

Nagios Enterprises

We're currently looking to combine a bunch of our network montioring solutions into a single platform. Running multiple unique solutions for monitoring, data collection, compliance reporting etc has become a lot to manage.
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Pantheon

No answers on this topic

Usability

Nagios Enterprises

The Nagios UI is in need of a complete overhaul. Nice graphics and trendy fonts are easy on the eyes, but the menu system is dated, the lack of built in graphing support is confusing, and the learning curve for a new user is too steep.
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Pantheon

Pantheon is an easy system, especially to the users with previous experience with other similar platform and the interface is clear enough to easily understand how things operates. On the Cloud deployment everything also works effectively and the technical team from Pantheon community are very helpful on providing the necessary assistant to their customers.
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Support Rating

Nagios Enterprises

I haven't had to use support very often, but when I have, it has been effective in helping to accomplish our goals. Since Nagios has been very popular for a long time, there is also a very large user base from which to learn from and help you get your questions answered.
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Pantheon

Even tier 1 Pantheon chat and ticket support are knowledgeable, competent, and useful. They routinely understand and promptly resolve urgent, complex, and/or unusual issues that other hosts need to escalate to tier 2 or tier 3 support personnel. I honestly can't think of a truly negative or disappointing support experience in the years I've used Pantheon hosting for client websites.
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Alternatives Considered

Nagios Enterprises

Because we get all we required in Nagios [Core] and for npm, we have to do lots of configuration as it is not as easy as Comair to Nagios [Core]. On npm UI, there is lots of data, so we are not able to track exact data for analysis, which is why we use Nagios [Core].
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Pantheon

Pantheon stacks up fairly equally, and we chose Pantheon originally because, at the time of making our decision, they were the best partner for our business size, and who could help us through challenges that VIP could not. Today, we are with VIP as that was a faster and more connected integration to our website's CMS, which is also WordPress, and was merely the choice for us due to relationships our longtime developers had with the WordPress VIP team, yielding us insider discounts and enhanced customer service abilities.
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Return on Investment

Nagios Enterprises

  • With it being a free tool, there is no cost associated with it, so it's very valuable to an organization to get something that is so great and widely used for free.
  • You can set up as many alerts as you want without incurring any fees.
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Pantheon

  • Pantheon allows ordinary sites to excel esp if there is consistent development going on behind the scenes.
  • Website management is super easy and the hosting fee gets paid off as you save on developer hours.
  • Expensive for those who are not consistently developing on the platform, there are other options out there at better price points.
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