Likelihood to Recommend Nagios is best suited in an large organization where it is production 24/7, but in SME (small/medium enterprise) you have to pay a lot to the administrator. Instead use some graphical and easy to use tool like IDERA.
Read full review I am highly likely to recommend Rackspace Cloud Monitoring to a colleague. This is assuming they have a decent background in working on cloud servers. If you don't mind digging in yourself to solve problems, then this is a great resource. If you are just learning how to set up servers on your own, then I recommend at least hiring someone to help you use the service. With that being said, Rackspace makes it easy for people you may hire to seamlessly work within your account. They get their own separate developer account.
Read full review Pros 3rd party integrations via open API. Extremely flexible and configurable long term storage of the very detailed performance information (years of per 1-5 min perf data numbers). Small Nagios XI footprint (very efficient MySQL DB and flat files for perf data), making it powerful tool for thousands of checks and hundreds of reports. Responsive support, willing to provide resolution outside the box and by various means possible. Read full review Immediate email notifications: In case a service is down on our servers, we get immediate email notifications via rackspace cloud monitoring service. This helps us to know about the issues and we get in contact with support team to get it resolved. Configuration on specific services: We can configure this monitoring on specific services. So for example if i don't want to get notified if MySQL concurrent users limit reached, then I do not need to configure this monitoring for MySQL. I can just use it whenever needed for defined services. Group emails and technical contacts emails: The monitoring service can send email alerts to a number of email addresses. Primarily the ones who are added as a technical contact. It helps all people get notified about any issue. Auto ticket management: Rackspace automatically creates a support ticket when a service is down and is notified by their monitoring service. Read full review Cons The mobile interface is newly developed and needs more development. It should provide more options for the audit log and add more detail for the configuration rollback options. The scheduled report should be included in standard edition. Master Node is configurable on LINUX platform only. We had to hire a Linux administrator Read full review It would be nice if there were more templates so that beginners could easily create complex monitors I seemed to stumble upon the cloud monitoring service after having Rackspace for a while Read full review Support Rating Only because I never give out 10s. Nagios support goes above and beyond in helping with issues, workarounds, specific cases and requirements. Tracks customer implementation and history of the most important issues. Can’t complain (except that the team is small and quite probably overworked). Time to resolution could be much improved if only there were more folks to help around.
Read full review Alternatives Considered Cost efficiency is the main reason which we opted [for] Nagios as we were previously using IDERA tool with comprehensive database monitoring solutions, but the slow performance we are getting while monitoring the instance of the database.
Read full review I also used
Monitis as a monitoring service for our server.
Rackspace 'S monitoring sends immediate notifications while
Monitis might take a couple minutes to understand if a service is down. Since
Rackspace has their monitoring integrated with their support system, it helps us a lot and we don't need to call support all the time.
Read full review Return on Investment Reduction of at least 10% of false alarms. Increased network traffic by 5%. Read full review I have overpaid in the past for services I didn't need The steepish learning curve might slow things down at first I have learned a lot using Rackspace Cloud Monitoring! Read full review ScreenShots