What users are saying about
11 Ratings
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Score 6.6 out of 100
15 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Nagios XI

Nagios XI is suitable for inexpensive and very detailed monitoring of the physical hosts and VMs. Both Windows and Linux. This would require configuring 2-3 ways of monitoring for the same set of hosts and some time spent to fine tune the configurations. It may also be used for SQL and Apache front-ends such as Tomcat, Glassfish, etc.
Anonymous | TrustRadius Reviewer

Rackspace Cloud Hosting

If you need a trusted email hosting platform, Rackspace is definitely the way to go. Not only is it simple to use, but the help they're willing to provide is also outstanding. Whether you're upgrading (or even downgrading) a service, or have concerns over any use cases, they're great at providing assistance and being diligent to understand your needs. If you only require a simple email for only a few people, it may not be the way to go, but it's hard to beat the price they offer (and the clarity on that pricing as well).
Stephen Adams | TrustRadius Reviewer

Pros

Nagios XI

  • Nagios XI has an exclusive feature of bulk modification of attributes that help in monitoring the same set on monitoring modules on a newly set up environment.
  • It allows you to monitor many network devices, such as switches, routers, servers, and is helping to monitor network performance and track traffic on the network interface.
  • The audit trails feature allows us to scrutinize the modification or setup.
Eduin Zuloaga | TrustRadius Reviewer

Rackspace Cloud Hosting

  • Racksapce is quick and helpful when contacted for support.
  • Rackspace is easy to set up and run on various email clients.
  • The service is affordable and compares well with any similar services.
  • It has a nice admin panel which is easy to follow and understand.
Anonymous | TrustRadius Reviewer

Cons

Nagios XI

  • Robust, but visually old interface. Requires a lot of work to become presentable.
  • Small selection of dashlets to construct new views.
  • No MS Azure monitoring ability, nothing for “as service,” very limited Amazon cloud monitoring abilities.
  • Questionable price politics (could make it a lot less for developing markets to actually increase use of the product and R&D budgets).
  • No report designers nor the ability to create new reports. No changes in this area for years.
  • Overall lack of new developments, making this product more and more outdated.
Anonymous | TrustRadius Reviewer

Rackspace Cloud Hosting

  • During a couple of planned upgrades, the timeline was a bit ambiguous.
  • There have been a few times when tech support seemed unhelpful.
  • We've hit storage/CPU limit without much notice on a unique project.
Anonymous | TrustRadius Reviewer

Support Rating

Nagios XI

Nagios XI 9.0
Based on 2 answers
Nagios XI support has plans to offer the following features:
  • Access to knowledgeable IT professionals – including support staff and developers.
  • Access to customer-only tutorials, documentation, and content in the Nagios Library.
  • Access to customer-only boards on our support forum for expedited assistance.
  • Access to customer-only email support for fast, confidential assistance.
  • Discounts on future license purchases.
Eduin Zuloaga | TrustRadius Reviewer

Rackspace Cloud Hosting

Rackspace Cloud Hosting 8.0
Based on 1 answer
Honestly, if it wasn't for the way in which ticket updates are shared, it would be a ten. They provide excellent support, from sales to technical to even migration services. I've always gotten my questions answered clearly, by someone who is human. If answers were displayed via email as well, rather than just a notice that I needed to login to see a message, it would be even better.
Stephen Adams | TrustRadius Reviewer

Alternatives Considered

Nagios XI

Nagios XI is better supported vs SolarWinds, needs less manual administration work vs Datadog and a lot less expensive for a long as you are willing to compromise on the look and some functionalities. Moreover, SolarWinds database design prevents one from storing any meaningful data for an extended period of time (creating averages of the averages of the averages), where Nagios could be set for keeping years of detailed information without large storage or the overutilized DB engine. In both Datadog and SolarWinds trials we could not get answers to many of our questions, configure working solutions out of the box by using the inline documentation. Nagios XI does not have limitations, offers such as AppOptics impose on the customers (making it very expensive and absolutely not a real life product). Overall, Nagios XI is a great tool, requiring a lot of R&D “yesterday” to make it beat all the competition on all fronts. That is assuming you have an extensive knowledge in the many areas of IT (thus knowing what should be monitored and how to interpret the data).
Anonymous | TrustRadius Reviewer

Rackspace Cloud Hosting

I've used Google/Amazons web services. They both make it easy to accidentally incur bills for things you didn't know were billable (or forgot about). Rackspace makes it extremely clear and doesn't lure you in with so many free trials that try to lock you in at a later time
Tyler Hildebrandt | TrustRadius Reviewer

Return on Investment

Nagios XI

  • Reduction of at least 10% of false alarms.
  • Increased network traffic by 5%.
Eduin Zuloaga | TrustRadius Reviewer

Rackspace Cloud Hosting

  • It has helped with resolving the issues quickly. Hence we get better uptime.
  • It has helped us with notifying on the issues immediately which helped us with notifying our clients before they came to us about the website down message.
Steve Surya | TrustRadius Reviewer

Pricing Details

Nagios XI

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rackspace Cloud Hosting

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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