34 Ratings
34 Ratings
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Score 7.6 out of 100
2 Ratings
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Score 8 out of 100

Attribute Ratings

  • Nagios XI and TrueSight Pulse are tied in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.0

Nagios XI

80%
3 Ratings
8.0

TrueSight Pulse

80%
2 Ratings

Support Rating

9.0

Nagios XI

90%
3 Ratings

TrueSight Pulse

N/A
0 Ratings

Likelihood to Recommend

Nagios Enterprises

Nagios is best suited in an large organization where it is production 24/7, but in SME (small/medium enterprise) you have to pay a lot to the administrator. Instead use some graphical and easy to use tool like IDERA.
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BMC Software Inc.

Well suited when server monitoring, not well suited for non system administrators. Need to have server knowledge to get full understanding of product
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Pros

Nagios Enterprises

  • 3rd party integrations via open API.
  • Extremely flexible and configurable long term storage of the very detailed performance information (years of per 1-5 min perf data numbers).
  • Small Nagios XI footprint (very efficient MySQL DB and flat files for perf data), making it powerful tool for thousands of checks and hundreds of reports.
  • Responsive support, willing to provide resolution outside the box and by various means possible.
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BMC Software Inc.

  • Real-time high-resolution metric monitoring. Data can be collected and viewed at 1-second resolution.
  • Visualization of line charts
  • Cloud hosted
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Cons

Nagios Enterprises

  • The mobile interface is newly developed and needs more development. It should provide more options for the audit log and add more detail for the configuration rollback options.
  • The scheduled report should be included in standard edition.
  • Master Node is configurable on LINUX platform only. We had to hire a Linux administrator
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BMC Software Inc.

  • The interface is functional and adaptable but I kind of wish it looked like its predecessor Patrol Monitor.
  • It is somewhat hard to understand the integrations into the UI.
  • Hoping for more metric choices.
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Pricing Details

Nagios XI

Starting Price

$1,995 Per Instance

Editions & Modules

Nagios XI editions and modules pricing
EditionModules
Standard$19951
Enterprise$34952

Footnotes

  1. Per Instance
  2. Per Instance

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

TrueSight Pulse

Starting Price

$8 month

Editions & Modules

TrueSight Pulse editions and modules pricing
EditionModules
Standard81
Advanced122

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Pricing reflect discount for annual subscription. Month to month pricing is $12 for Standard, $15 for Advanced

Support Rating

Nagios Enterprises

Only because I never give out 10s. Nagios support goes above and beyond in helping with issues, workarounds, specific cases and requirements. Tracks customer implementation and history of the most important issues. Can’t complain (except that the team is small and quite probably overworked). Time to resolution could be much improved if only there were more folks to help around.
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BMC Software Inc.

No answers on this topic

Alternatives Considered

Nagios Enterprises

Cost efficiency is the main reason which we opted [for] Nagios as we were previously using IDERA tool with comprehensive database monitoring solutions, but the slow performance we are getting while monitoring the instance of the database.
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BMC Software Inc.

Datadog seems to have more freedom to build dashboards. They have more visualization types. However, Pulse seems to be better from a cost stand point. Pulse is able to accomplish everything we need, so no need to spend the extra cost.
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Return on Investment

Nagios Enterprises

  • Reduction of at least 10% of false alarms.
  • Increased network traffic by 5%.
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BMC Software Inc.

  • Positive in alert notifications.
  • Positive in keeping environment up time.
  • Positive in being able to monitor various metrics and meters.
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