What users are saying about
33 Ratings
33 Ratings
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Score 9.1 out of 100
11 Ratings
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Score 7.5 out of 100

Likelihood to Recommend

Namecheap

Namecheap is well suited for anyone wanting to register a new domain. Their prices are extremely hard to beat and the renewal costs are also acceptable. They make the search easy so it's the best place if you aren't sure which domain name you want yet. I cannot think of any scenarios where it would be a bad idea to use Namecheap. You can't beat the free whois privacy.
Joseph Condon | TrustRadius Reviewer

Yahoo Small Business

I would tell a colleague to stay clear of Yahoo Web Hosting/Yahoo Small Business. Our business has been with Yahoo due to the fact that there was nothing else around at the time of our signing up with them. Since then there are much better alternatives as the fact that Yahoo has virtually no third party support really hurts it, and the fact that it is so barebones and hard to customize and work in the back end makes it so that you have to find one of the few expensive developers that specialize in Yahoo. This is another huge hurdle if you plan to build a good website.
Anonymous | TrustRadius Reviewer

Pros

Namecheap

  • Namecheap's interface is clean, modern, and easy to navigate.
  • Most other company gouge their customers on domain renewal costs, Namecheap does NOT.
  • Namecheap's support service has always been fast, friendly, and 100% helpful.
Cameron Renfro | TrustRadius Reviewer

Yahoo Small Business

  • Yahoo Web Hosting/Small Business is above else, cheap in pricing at the very least in terms of monthly costs.
  • The backend of Yahoo Web Hosting/ Small Business is customizable, assuming you can find one of the few developers that can code for it.
  • We were given a dedicated account manager though I believe it was because of how long we were with yahoo and how many complaints we had.
Anonymous | TrustRadius Reviewer

Cons

Namecheap

  • Dashboard layout: Occasionally I find myself struggling to find the right page to go to in the dashboard. Overall it's a decent design/layout, but I think there's room for improvement here.
Brandon Zell | TrustRadius Reviewer

Yahoo Small Business

  • Extremely old and outdated back end.
  • Yahoo Web Hosting is at the very least customizable but everything beyond just running a simple store requires custom work that you will have to pay an expensive developer to fix for you.
  • Yahoo Web Hosting is a complete mess in terms of branding and policies. In the span of our last year with them, they went from Yahoo to Yahoo small business to Aabaco and then back to Yahoo and each time were assigned a different account manager.
  • Abysmal customer service, every time we had to open a ticket we had a customer service agent in India that could not fix our issue and we were eventually assigned an account manager after numerous complaints.
  • Barely any apps or app eco system on Yahoo.
  • Frequent down times caused by Yahoo Web Hosting cost our business lots of lost revenue.
  • So antiquated and backwards, they were one of the last companies that I know of to switch over to https, we reached out to them several times to switch our website to https and it took an agonizing amount of time for Yahoo to implement it for all their customers.
Anonymous | TrustRadius Reviewer

Support Rating

Namecheap

Namecheap 10.0
Based on 2 answers
We very rarely have to reach out to customer support because the service is so quick, easy and intuitive to use. But when we have had to use it, the customer service was quick, reliable, answered our questions and addressed our problems without too much back and forth, and was native English speaking.
Stephen Steinberg | TrustRadius Reviewer

Yahoo Small Business

Yahoo Small Business 1.0
Based on 2 answers
The customer support for Yahoo Web hosting is a complete disaster. Every call is transferred to a technical support department that is in India which usually isn't an issue as that is the norm for a lot of businesses, however, this technical support team in Yahoo does not know how to diagnose issues or offer support. Every issue we had some, some critical like why is our website down were met with clueless customer support agents that would get back to us in 48 hours minimum. Eventually, we were given an account manager that actually did his best and was able to get to the right people at times for critical issues but it still was a complete hassle and waste of time every time we had any issue with Yahoo Web hosting.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Namecheap

Namecheap is great in that they don't try to up-sell you like so many companies. My limited experience with Bluehost was notorious for them trying to pile on add-ons and features that, even after I cancelled my accounts with them, auto-renewed years later. Namecheap is incredibly straightforward with their purchasing, emphasizing in particular on domain names. The only up-sell they even attempt to make is for their domain name privacy service, which is inexpensive and, I imagine, a popular feature for privacy-oriented people or people who create personal websites and don't need their home address listed with their domain.
Derek Letellier | TrustRadius Reviewer

Yahoo Small Business

After we departed Yahoo Web hosting we found out that there are numerous much better web hosting platforms, the main we focused on were Shopify, GoDaddy, BigCommerce, and WordPress. Between either is a much better alternative than Yahoo Web hosting as they all have much better third party support, more familiarity in the platforms which means more developers that are familiar with the platforms. Above all else, all three of these companies have stood the test of time and haven't rebranded themselves into different company names like Yahoo did with Aabaco and back and are much better for any small business.
Anonymous | TrustRadius Reviewer

Return on Investment

Namecheap

  • My clients love the service
  • It is cheap for my own domains
  • They have exceptional security so I know my clients and my own information are safe.
Chris Tuley | TrustRadius Reviewer

Yahoo Small Business

  • Yahoo Web Hosting impacted our business in a very negative way with all the time we wasted and revenue we lost.
  • Our biggest loss of revenue was deciding to stay longer than we had to with Yahoo Web Hosting as the cost of moving to another platform was high but we had no choice.
  • Yahoo Web Hosting constantly interfered with our workflow with its lack of third party support and poor customer service and constant downtimes.
  • For instance when we wanted to find an inventory system for our business virtually NO ONE supported Yahoo.
Anonymous | TrustRadius Reviewer

Pricing Details

Namecheap

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$8.88 per year

Namecheap Editions & Modules

Edition
.com$8.881
.net$14.981
.org$12.981
  1. per year
Additional Pricing Details

Yahoo Small Business

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Yahoo Small Business Editions & Modules

Additional Pricing Details

Add comparison