What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
204 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
497 Ratings

Namely

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
204 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8 out of 100

SAP SuccessFactors

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
497 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.7 out of 100

Feature Set Ratings

  • Namely ranks higher in 3 feature sets: Leave and Attendance Management, Employee Self Service, Recruiting / ATS
  • SAP SuccessFactors ranks higher in 8 feature sets: Human Resource Management, Payroll Management, Asset Management, HR Reporting, Onboarding, Performance and Goals, Performance Management, Succession Planning

Human Resource Management

7.5

Namely

75%
8.0

SAP SuccessFactors

80%
SAP SuccessFactors ranks higher in 6/7 features

Employee demographic data

8.1
81%
117 Ratings
8.1
81%
141 Ratings

Employment history

7.7
77%
124 Ratings
8.0
80%
147 Ratings

Job profiles and administration

7.1
71%
16 Ratings
7.7
77%
136 Ratings

Workflow for transfers, promotions, pay raises, etc.

7.8
78%
120 Ratings
7.3
73%
136 Ratings

Organizational charting

7.1
71%
122 Ratings
8.0
80%
154 Ratings

Organization and location management

7.8
78%
117 Ratings
8.1
81%
135 Ratings

Compliance data (COBRA, OSHA, etc.)

7.1
71%
72 Ratings
8.5
85%
84 Ratings

Payroll Management

7.8

Namely

78%
8.1

SAP SuccessFactors

81%
SAP SuccessFactors ranks higher in 4/7 features

Pay calculation

8.3
83%
102 Ratings
8.0
80%
68 Ratings

Support for external payroll vendors

6.7
67%
48 Ratings
7.6
76%
58 Ratings

Off-cycle/On-Demand payment

8.5
85%
49 Ratings
8.1
81%
49 Ratings

Benefit plan administration

7.3
73%
98 Ratings
8.3
83%
53 Ratings

Direct deposit files

8.5
85%
103 Ratings
8.1
81%
55 Ratings

Salary revision and increment management

7.3
73%
93 Ratings
8.0
80%
65 Ratings

Reimbursement management

7.8
78%
54 Ratings
8.6
86%
46 Ratings

Leave and Attendance Management

7.8

Namely

78%
7.5

SAP SuccessFactors

75%
Namely ranks higher in 2/3 features

Approval workflow

8.1
81%
112 Ratings
7.6
76%
87 Ratings

Balance details

7.6
76%
106 Ratings
7.3
73%
72 Ratings

Annual carry-forward and encashment

7.5
75%
88 Ratings
7.7
77%
59 Ratings

Employee Self Service

8.3

Namely

83%
8.0

SAP SuccessFactors

80%
Namely ranks higher in 4/5 features

View and generate pay and benefit information

8.6
86%
117 Ratings
7.7
77%
89 Ratings

Update personal information

9.0
90%
125 Ratings
8.0
80%
128 Ratings

View company policy documentation

7.9
79%
113 Ratings
7.8
78%
82 Ratings

Employee recognition

7.7
77%
105 Ratings
8.4
84%
76 Ratings

View job history

8.3
83%
119 Ratings
8.2
82%
124 Ratings

Asset Management

7.5

Namely

75%
8.4

SAP SuccessFactors

84%
SAP SuccessFactors ranks higher in 1/1 features

Tracking of all physical assets

7.5
75%
53 Ratings
8.4
84%
3 Ratings

HR Reporting

6.4

Namely

64%
7.3

SAP SuccessFactors

73%
SAP SuccessFactors ranks higher in 3/3 features

Report builder

6.8
68%
104 Ratings
7.2
72%
135 Ratings

Pre-built reports

6.2
62%
100 Ratings
7.2
72%
124 Ratings

Ability to combine HR data with external data

6.1
61%
68 Ratings
7.5
75%
104 Ratings

Onboarding

7.3

Namely

73%
8.3

SAP SuccessFactors

83%
SAP SuccessFactors ranks higher in 2/2 features

New hire portal

7.9
79%
99 Ratings
8.0
80%
106 Ratings

Manager tracking tools

6.8
68%
77 Ratings
8.1
81%
97 Ratings

Performance and Goals

6.9

Namely

69%
8.5

SAP SuccessFactors

85%
SAP SuccessFactors ranks higher in 4/4 features

Corporate goal setting

7.1
71%
82 Ratings
8.1
81%
130 Ratings

Individual goal setting

7.1
71%
87 Ratings
8.4
84%
147 Ratings

Line-of sight-visibility

6.4
64%
65 Ratings
8.2
82%
117 Ratings

Performance tracking

6.9
69%
84 Ratings
8.2
82%
136 Ratings

Performance Management

7.1

Namely

71%
8.0

SAP SuccessFactors

80%
SAP SuccessFactors ranks higher in 5/5 features

Performance plans

6.9
69%
90 Ratings
7.6
76%
154 Ratings

Performance improvement plans

6.7
67%
64 Ratings
7.9
79%
127 Ratings

Review status tracking

7.4
74%
90 Ratings
7.9
79%
143 Ratings

Review reminders

7.3
73%
92 Ratings
7.9
79%
140 Ratings

Multiple review frequency

7.2
72%
80 Ratings
7.6
76%
109 Ratings

Succession Planning

5.9

Namely

59%
8.2

SAP SuccessFactors

82%
SAP SuccessFactors ranks higher in 4/4 features

Candidate search

5.9
59%
19 Ratings
8.3
83%
95 Ratings

Create succession plans/pools

N/A
0 Ratings
8.0
80%
99 Ratings

Candidate ranking

N/A
0 Ratings
7.9
79%
94 Ratings

Candidate development

N/A
0 Ratings
8.4
84%
86 Ratings

Recruiting / ATS

5.1

Namely

51%
4.3

SAP SuccessFactors

43%
SAP SuccessFactors ranks higher in 7/7 features

Job Requisition Management

5.3
53%
4 Ratings
7.7
77%
109 Ratings

Company Website Posting

4.2
42%
4 Ratings
8.2
82%
106 Ratings

Publish to Social Media

4.2
42%
4 Ratings
7.9
79%
87 Ratings

Job Search Site Posting

6.0
60%
4 Ratings
7.9
79%
98 Ratings

Duplicate Candidate Prevention

4.7
47%
4 Ratings
7.9
79%
91 Ratings

Applicant Tracking

5.5
55%
4 Ratings
8.2
82%
103 Ratings

Notifications and Alerts

6.0
60%
4 Ratings
8.3
83%
108 Ratings

Attribute Ratings

  • Namely is rated higher in 4 areas: Likelihood to Recommend, Usability, Support Rating, Implementation Rating
  • SAP SuccessFactors is rated higher in 1 area: Likelihood to Renew

Likelihood to Recommend

8.1

Namely

81%
129 Ratings
7.8

SAP SuccessFactors

78%
203 Ratings

Likelihood to Renew

3.5

Namely

35%
7 Ratings
8.9

SAP SuccessFactors

89%
19 Ratings

Usability

8.2

Namely

82%
53 Ratings
6.9

SAP SuccessFactors

69%
7 Ratings

Availability

Namely

N/A
0 Ratings
9.1

SAP SuccessFactors

91%
3 Ratings

Performance

Namely

N/A
0 Ratings
8.2

SAP SuccessFactors

82%
3 Ratings

Support Rating

7.9

Namely

79%
41 Ratings
6.5

SAP SuccessFactors

65%
29 Ratings

Online Training

Namely

N/A
0 Ratings
8.2

SAP SuccessFactors

82%
2 Ratings

Implementation Rating

7.1

Namely

71%
68 Ratings
6.7

SAP SuccessFactors

67%
4 Ratings

Configurability

Namely

N/A
0 Ratings
7.3

SAP SuccessFactors

73%
6 Ratings

Contract Terms and Pricing Model

Namely

N/A
0 Ratings
9.1

SAP SuccessFactors

91%
1 Rating

Ease of integration

Namely

N/A
0 Ratings
6.7

SAP SuccessFactors

67%
226 Ratings

Product Scalability

Namely

N/A
0 Ratings
7.6

SAP SuccessFactors

76%
3 Ratings

Professional Services

Namely

N/A
0 Ratings
9.1

SAP SuccessFactors

91%
1 Rating

Vendor post-sale

Namely

N/A
0 Ratings
8.6

SAP SuccessFactors

86%
4 Ratings

Vendor pre-sale

Namely

N/A
0 Ratings
8.2

SAP SuccessFactors

82%
4 Ratings

Likelihood to Recommend

Namely

Our overall experience has been very positive. Our accounting department used to handle every issue related to HR, benefits, payroll, etc. But with the Namely platform, employees can input all information right into the website and access any information they need. As a supervisor who approves PTO/Vacations, the platform is super-easy to use.
Read full review

SAP

It is not very well suited for a highly dynamic company. Suppose it's a startup, and your job is to just be everywhere and work as a generalist, and there are people like you in the company; it'll be hard to monitor and track those people in terms of constant updates regarding their roles and performance.
Read full review

Pros

Namely

  • Namely has helped with our COVID sick leave response. It has made a major difference both with the weekly payroll and the 941 tax filing
  • Keeping track of our multiple PTO plans. Thank goodness for Namely, I have shredded my old PTO spreadsheets.
  • Employees like the convenience of the cell phone app. As a payroll administrator, I like the Geo Tracking tool where I can see where some are when the clock is in or out.
  • The flexibility inside of the payroll system both as you are finalizing an employee profile and when you are processing payroll is a major advantage.
  • The reports I get out of Namely in Excel format work well for me.
Read full review

SAP

  • They do a good job of rolling out new features, making sure everyone is aware of what it is, when it will happen, and providing materials.
  • They do a good job at getting their clients together and/or in touch with one another. This is always helpful to see what others have done and how it worked out, especially in the same sector of work.
Read full review

Cons

Namely

  • Customer service has been largely disappointing and sometimes horrible.
  • The tax reporting team has had some major hiccups for us.
  • Some of the custom reporting filters could be improved by adding an in-between dates filter.
  • Some of the performance review tools are still confusing after 7 years.
  • Can I say customer service again?
Read full review

SAP

  • Sometimes products are rolled out too fast - resulting in critical missing config options (ONB 2.0 as a great example). These missing configs can be highly dysfunctional until they are resolved - to avoid this, I recommend not using any product that hasn’t been established and fully supported for at least 2 years.
  • Performance and recruitment are still using a legacy XML supported format - which is fine end user functionality wise, but can be complex to support from an admin perspective - certain areas of these modules require partner support if you want to make upgrades or changes.
  • SF does a tremendous job at bell and whistle functionality - I often find most companies are not able to leverage more than 50-75% of the offerings though. There are however core functions or areas for improvement that are significantly less shiny but are much needed in various modules.
Read full review

Pricing Details

Namely

Starting Price

Editions & Modules

Namely editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    See Pricing

    SAP SuccessFactors

    Starting Price

    $85 per year Up to 100 Employees

    Editions & Modules

    SAP SuccessFactors editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Pricing Info

      Likelihood to Renew

      Namely

      Administrators and employees love Namely. It is very easy to use and streamlined. Employees stay engaged with news feed updates and enjoy all the self service options. The time cards are very easy to access and clocking in and out for non-exempt employees is a breeze. Namely is part of our family.
      Read full review

      SAP

      Support is still lacking. If we don't have a critical business need where we're looking to license something new, there is no partnership with SuccessFactors. Unless of course you purchase the Platinum Support which we did not. It is difficult for us to take advantage of new functionality when we have professional services fees that will be incurred as a result. We're in a tough economy and our budgets are slim. We don't have wiggle room to add $5k here or $10k there. The overall integration into a total HCM solution is also lacking.
      Read full review

      Usability

      Namely

      Namely is a user-friendly system that is continuing to improve its integration across platforms with HRIS, Benefits, Payroll, and Time. For us, a complex user with multiple clients and hundreds of hourly employees, it has been a good solution (though not without its drawbacks) and we have greatly appreciated Namely's willingness to listen to our concerns and requests for changes in the product. I wouldn't hesitate to recommend Namely for any company far more simple than ours—especially small entities with most, if not all, salaried employees.
      Read full review

      SAP

      For Key users, it is not really friendly. There are lot of hidden buttons which makes the experience difficult. For end user, it is quite easy.
      Read full review

      Reliability and Availability

      Namely

      No answers on this topic

      SAP

      SAP SuccessFactors is absolutely available when we needed, not a lot of downtime.
      Read full review

      Performance

      Namely

      No answers on this topic

      SAP

      It is pretty slow in some cases, and annoying to admins.
      Read full review

      Support Rating

      Namely

      Unfortunately, in more recent years we've had a lot of difficulty with Namely as they've undergone a lot of internal changes. It took 4 returned emails saying the person no longer worked at Namely to find someone to help me (I finally called payroll) and it took a while to get connected with a direct source of help. Namely now has set up their "pod" feature of communication which works well for the most part, but is different. I felt spoiled when we first started with Namely, but now it feels very much like working with most large companies' help centers. There is a system to go through and you do have the option to click "urgent". In general the help is efficient, but it still takes a few days and it's hard to speak with someone directly. It is all done via online communications and is difficult to actually speak to someone on the phone. This works well for most cases, but I do feel frustrated more often than I'd like to with this type of communication. (2019/2020)
      Read full review

      SAP

      SuccessFactors Employee Central gets a middle of the road rating from me because of the things it does really well - Training. It falls short with the objectives cascade and visibility amongst my reports. That's what brings it down to a 5. Objectives need to be clear and concise in order to gain buy-in from your reports, and SuccessFactors muddies that by poor delineation between cascaded attributes and my report's objectives. The whole objectives cascade can be reworked.
      Read full review

      Online Training

      Namely

      No answers on this topic

      SAP

      People don’t read
      Read full review

      Implementation Rating

      Namely

      I was not part of the implementation of Namely. It was before my time. Prior to Namely the company used UltiPro, which is also a great system. The implementation/transition supposedly went smooth, but I cannot comment from my own firsthand experience.
      Read full review

      SAP

      Some significant problems were hard to resolve and took a lot of time for our IT team, leaving us with no alternative.
      Read full review

      Alternatives Considered

      Namely

      Namely provided certain features that we were looking for that the other vendors did not, specifically the social feed. We do not have a company intranet so we needed a place to communicate and store resources in addition to managing HR and Benefits. Namely provided that combination plus more.
      Read full review

      SAP

      I feel SAP SuccessFactors is catching up on the user interface and the flexibility that is available to configure and manage business processes. You can tell that SAP SuccessFactors is making a strong push to bring SAP forward from the very technical look and feel of legacy SAP HR products. There is a much clearer focus on the employee and non-HR users.
      Read full review

      Scalability

      Namely

      No answers on this topic

      SAP

      SAP SuccessFactors is used widely.
      Read full review

      Return on Investment

      Namely

      • It gets the job done, but I can't say that I love it.
      • I can't really compare the ROI to another solution. It is certainly good enough to roll up most basic HR functions, and in that respect is totally worth it.
      Read full review

      SAP

      • SAP SuccessFactors is a highly flexible system that is well-known for being utilized by many industries. It can be a solution to the challenges that the personnel department frequently encounters with the training system for employees.
      • In the SAP SuccessFactors learning platform, we can include business conferences to assist employees in improving their knowledge acquisition. SAP SuccessFactors is well-known for offering a highly customizable training platform.
      Read full review

      Screenshots

      Add comparison