Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Namely
Score 7.8 out of 10
N/A
Namely offers a cloud-based HR platform for integrated core and specialized HR services, including time and employee performance management and onboarding processes.N/A
Zenefits
Score 6.1 out of 10
N/A
Zenefits is a free, cloud-based core-HR platform. It primarily services small to mid-sized businesses and provides time management and benefits administration capabilities.
$8
per employee/per month
Pricing
NamelyZenefits
Editions & Modules
No answers on this topic
Essentials
$8
per employee/per month
Growth
$14
per employee/per month
Zen
$21
per employee/per month
Offerings
Pricing Offerings
NamelyZenefits
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
NamelyZenefits
Considered Both Products
Namely
Chose Namely
We were using SuccessFactors and Zenefits before switching to Namely. Zenefits promises to be too much and we weren't getting the level of service we needed. When we looked at other platforms, Namely just made the most sense for what we were looking for (payroll, PTO, …
Chose Namely
Namely helped us ditch ADP Workforce and Zenefits. We were using a combination of both of them to meet the needs of time off reporting and payroll. Namely does both and so much more! It's been an awesome resource for managers and employees to have better visual on all things HR.
Chose Namely
We've used a variety of HRIS and payroll software in the past: ADP, Zenefits, Gusto, Namely, and now, Justworks.

Of all of them but, Justworks and Gusto are far and away the winners. Namely is just not competitive with them from a UX perspective, attractiveness of benefits …
Chose Namely
Namely provided certain features that we were looking for that the other vendors did not, specifically the social feed. We do not have a company intranet so we needed a place to communicate and store resources in addition to managing HR and Benefits. Namely provided that …
Chose Namely
We chose Namely over these other products 2 years ago based on competitive pricing, better UX and all in one offering (Benefits, Payroll, Time, HRIS).
Chose Namely
Namely offered more integrated technology to streamline processes. At least, that's what we were told.
Chose Namely
Namely is more user-friendly than any other HR software I have used.
Chose Namely
We selected Namely because it is both a payroll provider, performance management and HRIS. We were trying to go into 1 system. Before we had 3. It's nice being in 1 system but Namely isn't an expert in anything outside of HRIS when it compares to their competition. There are …
Chose Namely
Namely was so far and above the other payroll/HR vendors. The ability to customize Namely so extensively was what really sold us on Namely. And now, the special features Namely has, such as the ability to 'view as' other employees and work in Namely as them has made that a …
Chose Namely
We wanted a cutting edge product that our employees would love. We saw that in Namely. They are fully in the cloud so it can be accessed anywhere. They also have a beautiful interface that makes life so much easier. They also have a feature that an admin users can "view as" …
Chose Namely
Had more user-friendly functionality than the others, and goals and performance reviews had all the features I was looking for whereas others were lacking in those areas.
Chose Namely
Namely was simply the best value considering how robust the features are. Nothing is perfect but Namely continually strives to be and we appreciate that! They've taken a dozen or more feature requests from me and I'm optimistic that they'll come through :)
Zenefits

No answer on this topic

Top Pros
Top Cons
Features
NamelyZenefits
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Namely
7.1
130 Ratings
Zenefits
5.1
132 Ratings
Employee demographic data7.6119 Ratings5.2108 Ratings
Employment history7.3126 Ratings4.8103 Ratings
Job profiles and administration6.719 Ratings5.1102 Ratings
Workflow for transfers, promotions, pay raises, etc.7.6122 Ratings6.4107 Ratings
Organizational charting6.6124 Ratings4.6117 Ratings
Organization and location management7.5119 Ratings4.0119 Ratings
Compliance data (COBRA, OSHA, etc.)6.774 Ratings5.5104 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Namely
7.6
115 Ratings
Zenefits
5.0
117 Ratings
Pay calculation8.3103 Ratings5.299 Ratings
Support for external payroll vendors6.849 Ratings4.650 Ratings
Off-cycle/On-Demand payment8.652 Ratings4.963 Ratings
Benefit plan administration6.8100 Ratings5.5104 Ratings
Direct deposit files8.3105 Ratings5.2101 Ratings
Salary revision and increment management7.193 Ratings4.593 Ratings
Reimbursement management7.755 Ratings4.965 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Namely
7.8
115 Ratings
Zenefits
5.2
115 Ratings
Approval workflow8.2114 Ratings5.3113 Ratings
Balance details7.7107 Ratings5.4111 Ratings
Annual carry-forward and encashment7.589 Ratings5.092 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Namely
8.0
128 Ratings
Zenefits
4.6
131 Ratings
View and generate pay and benefit information8.3119 Ratings4.8125 Ratings
Update personal information8.7127 Ratings5.6131 Ratings
View company policy documentation7.7115 Ratings4.2118 Ratings
Employee recognition7.4107 Ratings3.763 Ratings
View job history7.8121 Ratings4.9101 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
Namely
7.3
52 Ratings
Zenefits
1.2
22 Ratings
Tracking of all physical assets7.352 Ratings1.222 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Namely
6.1
109 Ratings
Zenefits
3.7
104 Ratings
Report builder6.5106 Ratings3.9100 Ratings
Pre-built reports6.2101 Ratings3.8102 Ratings
Ability to combine HR data with external data5.769 Ratings3.364 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Namely
7.0
107 Ratings
Zenefits
6.1
111 Ratings
New hire portal7.6101 Ratings6.5110 Ratings
Manager tracking tools6.479 Ratings5.790 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
Namely
6.7
90 Ratings
Zenefits
7.9
41 Ratings
Corporate goal setting6.983 Ratings7.937 Ratings
Individual goal setting7.088 Ratings7.940 Ratings
Line-of sight-visibility6.267 Ratings7.935 Ratings
Performance tracking6.885 Ratings7.937 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
Namely
6.9
99 Ratings
Zenefits
4.2
57 Ratings
Performance plans6.789 Ratings3.254 Ratings
Performance improvement plans6.663 Ratings3.251 Ratings
Review status tracking7.389 Ratings5.752 Ratings
Review reminders7.191 Ratings4.352 Ratings
Multiple review frequency7.079 Ratings4.348 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
Namely
5.8
19 Ratings
Zenefits
8.0
23 Ratings
Candidate search5.819 Ratings7.923 Ratings
Create succession plans/pools00 Ratings7.920 Ratings
Candidate ranking00 Ratings7.821 Ratings
Candidate development00 Ratings8.222 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Namely
5.1
4 Ratings
Zenefits
7.8
25 Ratings
Job Requisition Management5.34 Ratings7.520 Ratings
Company Website Posting4.24 Ratings7.615 Ratings
Publish to Social Media4.24 Ratings7.714 Ratings
Job Search Site Posting6.04 Ratings8.016 Ratings
Duplicate Candidate Prevention4.74 Ratings7.818 Ratings
Applicant Tracking5.54 Ratings7.717 Ratings
Notifications and Alerts6.04 Ratings8.222 Ratings
User Ratings
NamelyZenefits
Likelihood to Recommend
7.9
(131 ratings)
3.5
(141 ratings)
Likelihood to Renew
3.5
(7 ratings)
8.2
(11 ratings)
Usability
7.8
(56 ratings)
8.9
(32 ratings)
Availability
-
(0 ratings)
9.1
(4 ratings)
Performance
-
(0 ratings)
8.3
(4 ratings)
Support Rating
8.0
(41 ratings)
8.6
(52 ratings)
Implementation Rating
7.0
(71 ratings)
9.1
(4 ratings)
Configurability
-
(0 ratings)
8.7
(4 ratings)
Ease of integration
-
(0 ratings)
9.1
(3 ratings)
Product Scalability
-
(0 ratings)
8.9
(4 ratings)
Vendor post-sale
-
(0 ratings)
8.9
(4 ratings)
Vendor pre-sale
-
(0 ratings)
8.9
(4 ratings)
User Testimonials
NamelyZenefits
Likelihood to Recommend
Namely
I had never heard of Namely prior to coming to this company. But was quite surprised at how user-friendly it is. Customer service is top-notch. I rarely have to wait for answers to inquiries or issues. If I call pertaining to how to do something, they always have detailed instructions on the process. You also have the ability to create cases for those items that are not time-sensitive. Very friendly and knowledgeable staff.
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TriNet
I think as a small business owner, this system gives peace of mind. When I'm onboarding an employee I can automatically integrate the process with Gmail and Quickbooks. I feel like they are always doing work in the background and I don't have to keep checking up on them or verifying the work that's been done
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Pros
Namely
  • Namely has helped with our COVID sick leave response. It has made a major difference both with the weekly payroll and the 941 tax filing
  • Keeping track of our multiple PTO plans. Thank goodness for Namely, I have shredded my old PTO spreadsheets.
  • Employees like the convenience of the cell phone app. As a payroll administrator, I like the Geo Tracking tool where I can see where some are when the clock is in or out.
  • The flexibility inside of the payroll system both as you are finalizing an employee profile and when you are processing payroll is a major advantage.
  • The reports I get out of Namely in Excel format work well for me.
Read full review
TriNet
  • Payroll services in all 50 states, including payroll tax filings
  • Integrations with tools like QuickBooks, Google Workspace, Slack, and Human Interest (401(k))
  • Simple yet powerful mobile app for employees to access information including paystubs, benefits, and time off requests
  • Streamlined admin portal for People Ops professionals
Read full review
Cons
Namely
  • Namely Time TCP is a little quirky and does not synchronize bi-directionally with the HRIS.
  • Payroll Reports user-level customization needs a little more attention so that users that know what they need can access data from different sections without having to pay for a custom report.
  • There is no "Onboarding" workflow for re-hires.
Read full review
TriNet
  • Support doesn't exist once you are a customer
  • Tax team has a 3-6 month response time
  • Poor Menu/Navigation structure
  • Fails to pay taxes on time, results in delinquency notices and fees
  • Glitchy UI, sometimes you need to wait a day or two for a section to work again
  • Feels like a perpetual beta product, nothing polished about it
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Likelihood to Renew
Namely
Administrators and employees love Namely. It is very easy to use and streamlined. Employees stay engaged with news feed updates and enjoy all the self service options. The time cards are very easy to access and clocking in and out for non-exempt employees is a breeze. Namely is part of our family.
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TriNet
We've already renewed after our first year with Zenefits due to the cost savings, ease of administration, reduction in overhead required to perform HR functions, and the employees happily embracing and liking the software. I've found employees generally hate anything new, but we've had no complaints about Zenefits outside the first few weeks of getting used to it.
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Usability
Namely
Namely is a user-friendly system that is continuing to improve its integration across platforms with HRIS, Benefits, Payroll, and Time. For us, a complex user with multiple clients and hundreds of hourly employees, it has been a good solution (though not without its drawbacks) and we have greatly appreciated Namely's willingness to listen to our concerns and requests for changes in the product. I wouldn't hesitate to recommend Namely for any company far more simple than ours—especially small entities with most, if not all, salaried employees.
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TriNet
It's extremely user friendly and customer service is super helpful. The app needed help a while back but it has greatly improved. There were issues with files being cut off, and when I was onboarded, it actually cut my offer letter off hiding important information. Since then, it's been fixed so they are continually improving.
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Reliability and Availability
Namely
No answers on this topic
TriNet
We have not experienced any application errors or unplanned outages in the two years I have been using this app. Sometimes there is a lag in the time keeping/ confirming your location, however, it quickly resolves itself within seconds and more often than not is an internet connection error
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Performance
Namely
No answers on this topic
TriNet
This app always loads extremely quickly and in a reasonable time frame. Like I said, when we do experience lags from this app, it is more often than not an internet connection error
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Support Rating
Namely
Unfortunately, in more recent years we've had a lot of difficulty with Namely as they've undergone a lot of internal changes. It took 4 returned emails saying the person no longer worked at Namely to find someone to help me (I finally called payroll) and it took a while to get connected with a direct source of help. Namely now has set up their "pod" feature of communication which works well for the most part, but is different. I felt spoiled when we first started with Namely, but now it feels very much like working with most large companies' help centers. There is a system to go through and you do have the option to click "urgent". In general the help is efficient, but it still takes a few days and it's hard to speak with someone directly. It is all done via online communications and is difficult to actually speak to someone on the phone. This works well for most cases, but I do feel frustrated more often than I'd like to with this type of communication. (2019/2020)
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TriNet
Not good at all. Basically I typically feel like they can solve the issue at hand. However, they take forever and it never feels like they really care. It can be frustrating that the agent will never speak with you on the phone or just give you their direct contact info so that you can continue to follow up on the same issue. Once they "close" the issue - you have to go back to the main customer service email or line again, even though it may be related to something you've contacted them about in the past
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In-Person Training
Namely
No answers on this topic
TriNet
Can't really say just because I would not know.
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Online Training
Namely
No answers on this topic
TriNet
It went through successfully.
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Implementation Rating
Namely
There were so many specialists in the implementation process; it would have been nice to have fewer people who had a more holistic understanding of the platform. Also, the onboarding meetings covered so much technical information that there was relatively little time for questions (though questions were invited). Eventually, everything worked out.
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TriNet
Unfortunately I do not have any insights on the implementation of Zenefits as I was not employed with this company when Zenefits was introduced. Based on how effortless it is to use Zenefits, I wouldn't image there would be many issues with the implementation of Zenefits
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Alternatives Considered
Namely
The reason I continued to choose Namely at multiple employers is due to the continuity of employee experience. And the features have continued to grow since I initially onboarded in 2014. Also, through the years, I have had terrific benefits teams. The customer service has been the worst part of the experience outside of the benefits team.
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TriNet
Zenefits has been a better tool for our purposes than Paychex Flex. While Zenefits is a fairly rigid tool without a lot of options for customization, Paychex has even fewer options for customization and their customer services is even more difficult to deal with
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Scalability
Namely
No answers on this topic
TriNet
It is very easy to use and does not require the end user to go to multiple sites to obtain many facets of HR/ Payroll information that the app offers
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Return on Investment
Namely
  • It gets the job done, but I can't say that I love it.
  • I can't really compare the ROI to another solution. It is certainly good enough to roll up most basic HR functions, and in that respect is totally worth it.
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TriNet
  • California Meal Break Violations cost a full hour of each employees pay rate. If an employee clocks in 1 minute early it costs us at least 10.50 (minimum wage Ca, 15.00 in Los Angeles) which adds up quickly. We had 37 meal break violations when we first rolled it out. They need to add a feature that disallows them to clock in ahead of 30 minutes, or add a feature that shows them how long they've been on break.
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