What users are saying about
2 Ratings
6 Ratings
2 Ratings
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Score 8.7 out of 100
6 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

NapoleonCat

Great for managing social media campaigns, specifically involving multiple hashtags. Few to zero competitors offer this. That's kind of a niche use, which is why I gave it a four when asked "how likely are you to recommend it." The interface was kind of glitchy, so I might look elsewhere for managing campaigns that didn't require multiple hashtags
Jaeger Shaw | TrustRadius Reviewer

Rival IQ

I think it's a great tool to be used by any brand. The interface is user friendly, creating a safe space for account managers and social media managers alike. The only instance in where it wouldn't be optimal is if you're looking at very historical data, or tracking additional influencers (not competitors) or if you have multiple profiles (within 1 channel) to track.. But this suits our needs very well.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Listening/monitoring

NapoleonCat
6.4
Rival IQ
Boolean keyword searches
NapoleonCat
9.1
Rival IQ
Filtering out noise/spam
NapoleonCat
7.3
Rival IQ
Sentiment analysis
NapoleonCat
4.5
Rival IQ
Broad channel coverage
NapoleonCat
4.5
Rival IQ

Marketing

NapoleonCat
6.4
Rival IQ
Campaigns and promotions
NapoleonCat
6.4
Rival IQ

Channel coverage/integration

NapoleonCat
7.3
Rival IQ
Instagram
NapoleonCat
7.3
Rival IQ

Reporting/analytics

NapoleonCat
6.8
Rival IQ
Campaign success analytics
NapoleonCat
5.5
Rival IQ
Real-time tracking
NapoleonCat
8.2
Rival IQ

Pros

NapoleonCat

  • Multi-hashtag searches
  • Customer service
  • Social campaign management
Jaeger Shaw | TrustRadius Reviewer

Rival IQ

  • Competitive analysis
  • Data visualization
  • Historical data
Anonymous | TrustRadius Reviewer

Cons

NapoleonCat

  • Somewhat glitchy interface
  • Confusing
  • Explaining what different services are provided
Jaeger Shaw | TrustRadius Reviewer

Rival IQ

  • Managing companies within your installation aren't always easy. You can map companies to landscapes, but if you run out of slots for companies (based on your subscription tier) you end up having to swap companies frequently to get the reporting you need.
  • RivalIQ is competitively priced on a tiered structure, but if you want to add small sets of additional data within tiers, such as additional companies, the pricing is prohibitive as to force you into the next tier up.
Scott Millen | TrustRadius Reviewer

Usability

NapoleonCat

No score
No answers yet
No answers on this topic

Rival IQ

Rival IQ 8.0
Based on 1 answer
This is a really easy package to use and understand, once you've walked thru the interface. Onboarding is a must.
Scott Millen | TrustRadius Reviewer

Support Rating

NapoleonCat

NapoleonCat 8.2
Based on 1 answer
Over the course of our campaign, the team went out of their way to fix and correct glitches in the interface that I pointed out to them.
Jaeger Shaw | TrustRadius Reviewer

Rival IQ

Rival IQ 10.0
Based on 1 answer
Support is continuous and very helpful. Email, phone, and chat support are always on and someone is always there to help. Your CSR will contact you quarterly to take your temperature and offer assistance or training, if necessary. Feature requests are taken seriously. They share their product development roadmap, which is a major plus.
Scott Millen | TrustRadius Reviewer

Alternatives Considered

NapoleonCat

No other program we found allowed for multi-hashtag searching.
Jaeger Shaw | TrustRadius Reviewer

Rival IQ

I demoed this platform as an alternative to Rival IQ and it has some of the similar features but the cost is much higher so it wasn't in our budget. If I had the choice, I might choose Falcon over Rival IQ because the visuals are much better than they are in Rival IQ.
Aimee Luongo, MBA | TrustRadius Reviewer

Return on Investment

NapoleonCat

  • Allowed us to engage users with a contest that otherwise would have been impossible or required different paramters
  • Easily track the 1000 contest entrees
Jaeger Shaw | TrustRadius Reviewer

Rival IQ

  • Allows us to keep a pulse on the competition, which ultimately gives us favorable position with our client.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

NapoleonCat

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rival IQ

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

NapoleonCat
3.6
Rival IQ
8.8

Usability

NapoleonCat
Rival IQ
8.0

Support Rating

NapoleonCat
8.2
Rival IQ
10.0

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