NapoleonCat vs. SentiOne

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
NapoleonCat
Score 9.1 out of 10
N/A
NapoleonCat is a social media management solution built around features such as post publishing and engagement across social media channels, competitor monitoring, and analytics and optimization.N/A
SentiOne
Score 6.6 out of 10
N/A
SentiOne is an AI-powered customer service automation platform. It consists of three modules: Listen, React, and Automate. Listen is a comprehensive social listening solution which monitors the entire public internet (including social media), utilising proprietary algorithms to generate insights and detect sentiment behind posts. React is an all-in-one customer service management and automation platform, which allows teams to manage online conversations on dozens of channel from the same tool.…
$299
per account
Pricing
NapoleonCatSentiOne
Editions & Modules
No answers on this topic
Team
$299
per account
Enterprise
Custom Pricing
per account
Offerings
Pricing Offerings
NapoleonCatSentiOne
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup fee$299 per account
Additional DetailsPlans start at $27. Prices are fully customizable and depend on the number of social media profiles you want to manage or monitor and the size of your social media team. A 14-day free trial is available, no credit card required.
More Pricing Information
Features
NapoleonCatSentiOne
Listening/monitoring
Comparison of Listening/monitoring features of Product A and Product B
NapoleonCat
6.4
1 Ratings
18% below category average
SentiOne
-
Ratings
Boolean keyword searches9.11 Ratings00 Ratings
Filtering out noise/spam7.31 Ratings00 Ratings
Sentiment analysis4.51 Ratings00 Ratings
Broad channel coverage4.51 Ratings00 Ratings
Publishing
Comparison of Publishing features of Product A and Product B
NapoleonCat
10.0
1 Ratings
23% above category average
SentiOne
-
Ratings
Content planning and scheduling10.01 Ratings00 Ratings
Workflow management10.01 Ratings00 Ratings
Engagement
Comparison of Engagement features of Product A and Product B
NapoleonCat
10.0
1 Ratings
21% above category average
SentiOne
-
Ratings
Automated routing and prioritization10.01 Ratings00 Ratings
Customer interaction histories10.01 Ratings00 Ratings
Bulk actions10.01 Ratings00 Ratings
Marketing
Comparison of Marketing features of Product A and Product B
NapoleonCat
6.4
1 Ratings
18% below category average
SentiOne
-
Ratings
Campaigns and promotions6.41 Ratings00 Ratings
Channel coverage/integration
Comparison of Channel coverage/integration features of Product A and Product B
NapoleonCat
10.0
2 Ratings
16% above category average
SentiOne
-
Ratings
Twitter10.01 Ratings00 Ratings
Facebook10.01 Ratings00 Ratings
LinkedIn10.01 Ratings00 Ratings
Instagram10.02 Ratings00 Ratings
Pinterest10.01 Ratings00 Ratings
YouTube10.01 Ratings00 Ratings
Reporting/analytics
Comparison of Reporting/analytics features of Product A and Product B
NapoleonCat
10.0
2 Ratings
24% above category average
SentiOne
-
Ratings
Campaign success analytics10.02 Ratings00 Ratings
Real-time tracking10.02 Ratings00 Ratings
Competitor analysis10.01 Ratings00 Ratings
Account management
Comparison of Account management features of Product A and Product B
NapoleonCat
10.0
1 Ratings
20% above category average
SentiOne
-
Ratings
Role-based user permissions & privileges10.01 Ratings00 Ratings
Mobile access10.01 Ratings00 Ratings
Best Alternatives
NapoleonCatSentiOne
Small Businesses
Publer
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Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.3 out of 10
Emplifi Social Marketing Cloud
Emplifi Social Marketing Cloud
Score 8.9 out of 10
Enterprises
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.3 out of 10
Emplifi Social Marketing Cloud
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Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
NapoleonCatSentiOne
Likelihood to Recommend
7.3
(3 ratings)
10.0
(1 ratings)
Usability
7.3
(2 ratings)
9.0
(1 ratings)
Support Rating
7.3
(3 ratings)
9.0
(1 ratings)
User Testimonials
NapoleonCatSentiOne
Likelihood to Recommend
NapoleonCat
It is most effective in tracking the marketing efforts of competitors and gathering of information from social media platforms that is turned into actionable knowledge. NapoleonCat upgrades how we serve our customers and by automating social media marketing processes, time is saved so that teams can concentrate on other strategic tasks
Read full review
SentiOne
SentiOne is one of the best available platforms in the market dealing in customer automation on AI level to help businesses grow. We are very much impressed by their services, all in all as they are offering the best possible solutions to every problem which makes it more reliable and trusted in order to handle business.
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Pros
NapoleonCat
  • Multi-hashtag searches
  • Customer service
  • Social campaign management
Read full review
SentiOne
  • The platform easily measures social media, blogs, posts worldwide using different algorithms, collects public mentions, and automatically analyzes the situation then provides a customizable solution that will have more chances to get accepted and will work fine.
  • It has the best features to be the best in terms of functionalities and features include in it.
  • Daily report feature is also very intuitive.
Read full review
Cons
NapoleonCat
  • "Free Trial" functionality will actually charge users straight away depending on the trial button clicked
  • Changes to plan during a billing cycle are not refunded or credited in any way, including attempting to un-do the change. (So moving down and up again between plans, even if both actions occur within seconds of each other, results in getting charged twice...)
Read full review
SentiOne
  • Customer support of SentiOne is not up to mark.
  • They need to be more accessible and responsive to our questions instead of making us hold for hours and do not provide any solution which is tiring and less professional.
  • Customer support needs a lot of attention and has more knowledge about the platform to be helpful.
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Usability
NapoleonCat
NapoleonCat is easy to implement and use. Users can manage all their social media activities from a single online dashboard that also includes reporting. Users can manage posts while on the go using the mobile app.
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SentiOne
I just love to use this amazing software.
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Support Rating
NapoleonCat
Over the course of our campaign, the team went out of their way to fix and correct glitches in the interface that I pointed out to them.
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SentiOne
It is very supportive. I am a very contented user.
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Alternatives Considered
NapoleonCat
Use this service instead... Far more transparent and also supports modern account security features like 2-factor authentication. (Lack of 2fa puts all social profiles in NepoleonCat at increased risk of being hijacked...)
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SentiOne
SentiOne is a major part of our organization. We are solving a lot of problems in the organization by using SentiOne. It has been operational in our organization for a long time and has a great find for us all in all. I like that feature that it gives me all information about new mentions to my inbox every day and informs me about it which gives day-to-day insights, change or update strategies.
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Return on Investment
NapoleonCat
  • Maintaining a positive brand image
  • Identifying potential influencers
  • Spying on competitors
Read full review
SentiOne
  • The best feature that I like the most and have been using for a long time that its analytical section is up to mark.
  • When I open the analytical section it gives me the all insights of my audience including their gender, location, days when most of the mentions are published which is great to have. It is best to have more marketing wins as it does not limit the searches of keywords.
  • This helps to search multiple phrases connected with a marketing strategy which is life and most recent in trends.
Read full review
ScreenShots

NapoleonCat Screenshots

Screenshot of Facebook and Instagram automoderation is availableScreenshot of Manage messages, posts, and comments on multiple accounts from one inbox. Work as a team and improve your response rates.Screenshot of Measure the collective social footprint of all your managed accounts.Screenshot of Use comparative sets to benchmark against competition

SentiOne Screenshots

Screenshot of Sentiment analysis widgets tell how many of mentions had positive, negative or neutral meaning.Screenshot of Monitor all mentions of your brand and easily reply to comments, posts, and messages - directly from one tool.Screenshot of Manage every channel from one tool and assign incoming requests to various teams.Screenshot of Set up priorities and automatically assign customer requests from every channel – saving time and ensuring every message gets to where it needs to be.Screenshot of Measure the effectiveness of your customer service team, analyze KPIs and optimize your resources.Screenshot of SentiOne’s intuitive bot-building interface enables you to create multiple scenarios and automate your customer service on social media, email, and WhatsApp.