What users are saying about
2 Ratings
15 Ratings
2 Ratings
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Score 8.7 out of 100
15 Ratings
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Score 8.9 out of 100

Likelihood to Recommend

NapoleonCat

Great for managing social media campaigns, specifically involving multiple hashtags. Few to zero competitors offer this. That's kind of a niche use, which is why I gave it a four when asked "how likely are you to recommend it." The interface was kind of glitchy, so I might look elsewhere for managing campaigns that didn't require multiple hashtags
Jaeger Shaw | TrustRadius Reviewer

Synthesio

Synthesio works well in delivering analytics. Logging in and viewing data is easy. When reporting to upper management, the tool is not the best. I think it could have real-time updates to displays. We are solving this by paying for the API access and exporting to our own dashboard solution.c
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Listening/monitoring

NapoleonCat
6.4
Synthesio
Boolean keyword searches
NapoleonCat
9.1
Synthesio
Filtering out noise/spam
NapoleonCat
7.3
Synthesio
Sentiment analysis
NapoleonCat
4.5
Synthesio
Broad channel coverage
NapoleonCat
4.5
Synthesio

Marketing

NapoleonCat
6.4
Synthesio
Campaigns and promotions
NapoleonCat
6.4
Synthesio

Channel coverage/integration

NapoleonCat
7.3
Synthesio
Instagram
NapoleonCat
7.3
Synthesio

Reporting/analytics

NapoleonCat
6.8
Synthesio
Campaign success analytics
NapoleonCat
5.5
Synthesio
Real-time tracking
NapoleonCat
8.2
Synthesio

Pros

NapoleonCat

  • Multi-hashtag searches
  • Customer service
  • Social campaign management
Jaeger Shaw | TrustRadius Reviewer

Synthesio

  • User friendly modules
  • Easy to use
  • Interactive data charts
Anonymous | TrustRadius Reviewer

Cons

NapoleonCat

  • Somewhat glitchy interface
  • Confusing
  • Explaining what different services are provided
Jaeger Shaw | TrustRadius Reviewer

Synthesio

  • I’d love better graphics when I pull reports.
  • The sentiment data is still inaccurate.
  • We are unable to weed out all mentions of the arena associated with the bank.
Alison Walkley | TrustRadius Reviewer

Likelihood to Renew

NapoleonCat

No score
No answers yet
No answers on this topic

Synthesio

Synthesio 7.0
Based on 2 answers
Ben Farkas was the representative that worked with us on this project, while we have been very excited with the work he provided, especially the customer service, we just did not have enough time with the product hands on to be comfortable giving it the 10 we think it deserves. As the Data tracking was done beyond our expectations and the finished product (infographic) were all excellent, we used this service to fill our need in being shorthanded to cover the data ourselves. Synthesio provided outstanding customer service, their data tracking and materials where top notch, just we lacked the hands on experience to speak to everyday use.
Basil C. Puglisi, M.P.A. | TrustRadius Reviewer

Support Rating

NapoleonCat

NapoleonCat 8.2
Based on 1 answer
Over the course of our campaign, the team went out of their way to fix and correct glitches in the interface that I pointed out to them.
Jaeger Shaw | TrustRadius Reviewer

Synthesio

Synthesio 10.0
Based on 1 answer
Everything we needed was handled, in many cases during the first time we used Synthesio the representative made adjustments and explained them to us, some things we did not even consider when setting up the service.
Basil C. Puglisi, M.P.A. | TrustRadius Reviewer

Alternatives Considered

NapoleonCat

No other program we found allowed for multi-hashtag searching.
Jaeger Shaw | TrustRadius Reviewer

Synthesio

We've evaluated several other listening platforms. What we like about Synthesio are unlimited mentions. It allows us to focus less on cost and more on value.
Anonymous | TrustRadius Reviewer

Return on Investment

NapoleonCat

  • Allowed us to engage users with a contest that otherwise would have been impossible or required different paramters
  • Easily track the 1000 contest entrees
Jaeger Shaw | TrustRadius Reviewer

Synthesio

  • Increased brand awareness, perception and overall campaign progress.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

NapoleonCat

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Synthesio

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

NapoleonCat
3.6
Synthesio
9.0

Likelihood to Renew

NapoleonCat
Synthesio
7.0

Support Rating

NapoleonCat
8.2
Synthesio
10.0

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