What users are saying about
2 Ratings
59 Ratings
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100
59 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100

Likelihood to Recommend

NapoleonCat

Great for managing social media campaigns, specifically involving multiple hashtags. Few to zero competitors offer this. That's kind of a niche use, which is why I gave it a four when asked "how likely are you to recommend it." The interface was kind of glitchy, so I might look elsewhere for managing campaigns that didn't require multiple hashtags
Jaeger Shaw | TrustRadius Reviewer

Cyfe

Cyfe is good for businesses that manage multiple websites, email campaigns and social media accounts for multiple clients, as it allows you to easily pull stats and visualize them all in one place. Make one account for each client and ask Cyfe to grab the metrics that are most meaningful to your campaigns, then you can share your dashboards with your clients, or like us, use Cyfe's visualizations to create aesthetically pleasing reports for clients to read.
Mitchell Terpstra | TrustRadius Reviewer

Feature Rating Comparison

Listening/monitoring

NapoleonCat
6.4
Cyfe
Boolean keyword searches
NapoleonCat
9.1
Cyfe
Filtering out noise/spam
NapoleonCat
7.3
Cyfe
Sentiment analysis
NapoleonCat
4.5
Cyfe
Broad channel coverage
NapoleonCat
4.5
Cyfe

Marketing

NapoleonCat
6.4
Cyfe
Campaigns and promotions
NapoleonCat
6.4
Cyfe

Channel coverage/integration

NapoleonCat
7.3
Cyfe
Instagram
NapoleonCat
7.3
Cyfe

Reporting/analytics

NapoleonCat
6.8
Cyfe
Campaign success analytics
NapoleonCat
5.5
Cyfe
Real-time tracking
NapoleonCat
8.2
Cyfe

BI Standard Reporting

NapoleonCat
Cyfe
8.3
Pixel Perfect reports
NapoleonCat
Cyfe
6.9
Customizable dashboards
NapoleonCat
Cyfe
9.0
Report Formatting Templates
NapoleonCat
Cyfe
8.9

Ad-hoc Reporting

NapoleonCat
Cyfe
8.7
Drill-down analysis
NapoleonCat
Cyfe
8.7
Formatting capabilities
NapoleonCat
Cyfe
8.2
Integration with R or other statistical packages
NapoleonCat
Cyfe
9.8
Report sharing and collaboration
NapoleonCat
Cyfe
8.3

Report Output and Scheduling

NapoleonCat
Cyfe
8.4
Publish to Web
NapoleonCat
Cyfe
9.0
Publish to PDF
NapoleonCat
Cyfe
7.7
Report Versioning
NapoleonCat
Cyfe
6.8
Report Delivery Scheduling
NapoleonCat
Cyfe
9.3
Delivery to Remote Servers
NapoleonCat
Cyfe
9.0

Data Discovery and Visualization

NapoleonCat
Cyfe
9.4
Pre-built visualization formats (heatmaps, scatter plots etc.)
NapoleonCat
Cyfe
9.8
Location Analytics / Geographic Visualization
NapoleonCat
Cyfe
8.6
Predictive Analytics
NapoleonCat
Cyfe
9.8

Access Control and Security

NapoleonCat
Cyfe
8.6
Multi-User Support (named login)
NapoleonCat
Cyfe
10.0
Role-Based Security Model
NapoleonCat
Cyfe
6.2
Multiple Access Permission Levels (Create, Read, Delete)
NapoleonCat
Cyfe
8.4
Single Sign-On (SSO)
NapoleonCat
Cyfe
9.6

Mobile Capabilities

NapoleonCat
Cyfe
9.2
Responsive Design for Web Access
NapoleonCat
Cyfe
9.3
Dedicated iOS Application
NapoleonCat
Cyfe
9.8
Dedicated Android Application
NapoleonCat
Cyfe
9.8
Dashboard / Report / Visualization Interactivity on Mobile
NapoleonCat
Cyfe
7.8

Application Program Interfaces (APIs) / Embedding

NapoleonCat
Cyfe
8.3
REST API
NapoleonCat
Cyfe
8.6
Javascript API
NapoleonCat
Cyfe
9.8
iFrames
NapoleonCat
Cyfe
9.8
Java API
NapoleonCat
Cyfe
9.8
Themeable User Interface (UI)
NapoleonCat
Cyfe
5.9
Customizable Platform (Open Source)
NapoleonCat
Cyfe
5.9

Pros

NapoleonCat

  • Multi-hashtag searches
  • Customer service
  • Social campaign management
Jaeger Shaw | TrustRadius Reviewer

Cyfe

  • Cyfe makes it easy to create a professional looking dashboards in a short amount of time. With so many built-in data sources and the intuitive nature of the interface, you can have beautiful looking charts and graphs in no time!
  • One of the best features of Cyfe is the many data sources built-in and that each dashboard is not constrained to one source. One of the drawbacks I've seen in other tools is the limited ability to pull from multiple Google Analytics profiles, multiple AdWords accounts or from both AdWords and Bing in one dashboard. Cyfe has no such limitation.
  • Google Spreadsheets - if the data you need to show is not available via an API, being able to pull from Google spreadsheets is a great solution. Once set up, you can add data whenever you need to the spreadsheet and your widgets in the Cyfe dashboard are automatically updated. Huge time saver!
Kim Towne | TrustRadius Reviewer

Cons

NapoleonCat

  • Somewhat glitchy interface
  • Confusing
  • Explaining what different services are provided
Jaeger Shaw | TrustRadius Reviewer

Cyfe

  • Documentation is sparse and confusing
  • Functionality is fairly basic and at times buggy
  • Third party integrations are limited and stagnant, very few have been added since we began using it
  • Widgets lack individual settings such as support for different date ranges
  • Widgets have limited customization options
Tony Huidor | TrustRadius Reviewer

Likelihood to Renew

NapoleonCat

No score
No answers yet
No answers on this topic

Cyfe

Cyfe 9.4
Based on 9 answers
Since initial trial, not only am I sold, but the rest of the company is sold on Cyfe as well. We look forward to expanded partners and capabilities. Our smaller firm does not have the need for multiple users as of yet, but growth is coming and the ability to scale with Cyfe is exciting.
Anonymous | TrustRadius Reviewer

Usability

NapoleonCat

No score
No answers yet
No answers on this topic

Cyfe

Cyfe 8.0
Based on 2 answers
It is very easy to use when creating dashboards that use widgets from existing integration partners. You can easily create attractive and functional dashboards in less than 5 minutes so the learning curve is minimal at most. Out-of-the-box capabilities are quite high for such a low priced service, so it's surprising how easy it is to use.
Tony Huidor | TrustRadius Reviewer

Support Rating

NapoleonCat

NapoleonCat 8.2
Based on 1 answer
Over the course of our campaign, the team went out of their way to fix and correct glitches in the interface that I pointed out to them.
Jaeger Shaw | TrustRadius Reviewer

Cyfe

Cyfe 10.0
Based on 2 answers
Because I had a very minor question and I was able to speak directly to the founder through LinkedIn and through email. I know that as they grow this may not always be an option but the fact that he made himself available to answer my questions said a lot about his passion for the product.
Shane Hayes | TrustRadius Reviewer

Implementation Rating

NapoleonCat

No score
No answers yet
No answers on this topic

Cyfe

Cyfe 10.0
Based on 2 answers
Cyfe is a 15 minutes implementation, then some time to get your data sources created. This is an easy one person job that will not result in down time or unnecessary wasted man hours.
Shane Hayes | TrustRadius Reviewer

Alternatives Considered

NapoleonCat

No other program we found allowed for multi-hashtag searching.
Jaeger Shaw | TrustRadius Reviewer

Cyfe

Klipfolio probably had a lot of cool features, but it was SO user-UNfriendly that we never got to use them. We had high enough turnover in our company that people always needed Klipfolio training, and it was rarely completed to the satisfaction of trainees or trainers. It was simply too complicated for a fast-paced work environment. Even one of my regular duties (posting a screenshot of a completed task list) had to be accomplished in a roundabout, unwieldy way.
Anonymous | TrustRadius Reviewer

Return on Investment

NapoleonCat

  • Allowed us to engage users with a contest that otherwise would have been impossible or required different paramters
  • Easily track the 1000 contest entrees
Jaeger Shaw | TrustRadius Reviewer

Cyfe

  • Cyfe allows us to provide real time data to our clients
  • Cyfe allows us to provide detailed analytics to our clients showing actual results
  • Cyfe reduced our need to provide monthly "reports" to our marketing clients
  • Cyfe allows us to have better situational awareness and know what is going on throughout our multiple organizations
Shane Hayes | TrustRadius Reviewer

Screenshots

Pricing Details

NapoleonCat

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

NapoleonCat Editions & Modules

Additional Pricing Details
Plans start at $27. Prices are fully customizable and depend on the number of social media profiles you want to manage or monitor and the size of your social media team. A 14-day free trial is available, no credit card required.

Cyfe

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cyfe Editions & Modules

Edition
Solo$291
Pro$491
Premier$89+1
Agency$1501
  1. Monthly or Annually
Additional Pricing Details

Rating Summary

Add comparison