What users are saying about
5 Ratings
66 Ratings
5 Ratings
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Score 8 out of 100
66 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100

Feature Set Ratings

    Listening/monitoring

    6.4

    NapoleonCat

    64%

    Cyfe

    Feature Set Not Supported
    N/A
    NapoleonCat ranks higher in 4/4 features

    Boolean keyword searches

    9.1
    91%
    1 Rating
    N/A
    0 Ratings

    Filtering out noise/spam

    7.3
    73%
    1 Rating
    N/A
    0 Ratings

    Sentiment analysis

    4.5
    45%
    1 Rating
    N/A
    0 Ratings

    Broad channel coverage

    4.5
    45%
    1 Rating
    N/A
    0 Ratings

    Publishing

    10.0

    NapoleonCat

    100%

    Cyfe

    Feature Set Not Supported
    N/A
    NapoleonCat ranks higher in 2/2 features

    Content planning and scheduling

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Workflow management

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Engagement

    10.0

    NapoleonCat

    100%

    Cyfe

    Feature Set Not Supported
    N/A
    NapoleonCat ranks higher in 3/3 features

    Automated routing and prioritization

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Customer interaction histories

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Bulk actions

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Marketing

    6.4

    NapoleonCat

    64%

    Cyfe

    Feature Set Not Supported
    N/A
    NapoleonCat ranks higher in 1/1 features

    Campaigns and promotions

    6.4
    64%
    1 Rating
    N/A
    0 Ratings

    Channel coverage/integration

    10.0

    NapoleonCat

    100%

    Cyfe

    Feature Set Not Supported
    N/A
    NapoleonCat ranks higher in 6/6 features

    Twitter

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Facebook

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    LinkedIn

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Instagram

    10.0
    100%
    2 Ratings
    N/A
    0 Ratings

    Pinterest

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    YouTube

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Reporting/analytics

    10.0

    NapoleonCat

    100%

    Cyfe

    Feature Set Not Supported
    N/A
    NapoleonCat ranks higher in 3/3 features

    Campaign success analytics

    10.0
    100%
    2 Ratings
    N/A
    0 Ratings

    Real-time tracking

    10.0
    100%
    2 Ratings
    N/A
    0 Ratings

    Competitor analysis

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Account management

    10.0

    NapoleonCat

    100%

    Cyfe

    Feature Set Not Supported
    N/A
    NapoleonCat ranks higher in 2/2 features

    Role-based user permissions & privileges

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Mobile access

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    BI Standard Reporting

    NapoleonCat

    Feature Set Not Supported
    N/A
    7.0

    Cyfe

    70%
    Cyfe, by Traject ranks higher in 3/3 features

    Pixel Perfect reports

    N/A
    0 Ratings
    6.8
    68%
    17 Ratings

    Customizable dashboards

    N/A
    0 Ratings
    5.1
    51%
    27 Ratings

    Report Formatting Templates

    N/A
    0 Ratings
    9.1
    91%
    20 Ratings

    Ad-hoc Reporting

    NapoleonCat

    Feature Set Not Supported
    N/A
    8.5

    Cyfe

    85%
    Cyfe, by Traject ranks higher in 4/4 features

    Drill-down analysis

    N/A
    0 Ratings
    8.7
    87%
    15 Ratings

    Formatting capabilities

    N/A
    0 Ratings
    8.1
    81%
    20 Ratings

    Integration with R or other statistical packages

    N/A
    0 Ratings
    10.0
    100%
    9 Ratings

    Report sharing and collaboration

    N/A
    0 Ratings
    7.0
    70%
    25 Ratings

    Report Output and Scheduling

    NapoleonCat

    Feature Set Not Supported
    N/A
    9.1

    Cyfe

    91%
    Cyfe, by Traject ranks higher in 5/5 features

    Publish to Web

    N/A
    0 Ratings
    10.0
    100%
    14 Ratings

    Publish to PDF

    N/A
    0 Ratings
    9.9
    99%
    20 Ratings

    Report Versioning

    N/A
    0 Ratings
    6.8
    68%
    9 Ratings

    Report Delivery Scheduling

    N/A
    0 Ratings
    10.0
    100%
    16 Ratings

    Delivery to Remote Servers

    N/A
    0 Ratings
    9.0
    90%
    4 Ratings

    Data Discovery and Visualization

    NapoleonCat

    Feature Set Not Supported
    N/A
    8.9

    Cyfe

    89%
    Cyfe, by Traject ranks higher in 3/3 features

    Pre-built visualization formats (heatmaps, scatter plots etc.)

    N/A
    0 Ratings
    8.0
    80%
    17 Ratings

    Location Analytics / Geographic Visualization

    N/A
    0 Ratings
    8.6
    86%
    14 Ratings

    Predictive Analytics

    N/A
    0 Ratings
    10.0
    100%
    8 Ratings

    Access Control and Security

    NapoleonCat

    Feature Set Not Supported
    N/A
    8.6

    Cyfe

    86%
    Cyfe, by Traject ranks higher in 4/4 features

    Multi-User Support (named login)

    N/A
    0 Ratings
    10.0
    100%
    20 Ratings

    Role-Based Security Model

    N/A
    0 Ratings
    6.3
    63%
    14 Ratings

    Multiple Access Permission Levels (Create, Read, Delete)

    N/A
    0 Ratings
    8.4
    84%
    16 Ratings

    Single Sign-On (SSO)

    N/A
    0 Ratings
    9.7
    97%
    6 Ratings

    Mobile Capabilities

    NapoleonCat

    Feature Set Not Supported
    N/A
    9.3

    Cyfe

    93%
    Cyfe, by Traject ranks higher in 3/3 features

    Responsive Design for Web Access

    N/A
    0 Ratings
    9.4
    94%
    18 Ratings

    Mobile Application

    N/A
    0 Ratings
    10.0
    100%
    5 Ratings

    Dashboard / Report / Visualization Interactivity on Mobile

    N/A
    0 Ratings
    7.7
    77%
    13 Ratings

    Application Program Interfaces (APIs) / Embedding

    NapoleonCat

    Feature Set Not Supported
    N/A
    8.4

    Cyfe

    84%
    Cyfe, by Traject ranks higher in 6/6 features

    REST API

    N/A
    0 Ratings
    8.6
    86%
    4 Ratings

    Javascript API

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    iFrames

    N/A
    0 Ratings
    10.0
    100%
    4 Ratings

    Java API

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Themeable User Interface (UI)

    N/A
    0 Ratings
    5.9
    59%
    4 Ratings

    Customizable Platform (Open Source)

    N/A
    0 Ratings
    5.8
    58%
    3 Ratings

    Attribute Ratings

    • Cyfe, by Traject is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

    Likelihood to Recommend

    6.7

    NapoleonCat

    67%
    3 Ratings
    8.0

    Cyfe

    80%
    29 Ratings

    Likelihood to Renew

    NapoleonCat

    N/A
    0 Ratings
    9.4

    Cyfe

    94%
    9 Ratings

    Usability

    6.7

    NapoleonCat

    67%
    2 Ratings
    7.0

    Cyfe

    70%
    3 Ratings

    Support Rating

    6.7

    NapoleonCat

    67%
    4 Ratings
    10.0

    Cyfe

    100%
    3 Ratings

    Implementation Rating

    NapoleonCat

    N/A
    0 Ratings
    10.0

    Cyfe

    100%
    3 Ratings

    Likelihood to Recommend

    NapoleonCat

    It is most effective in tracking the marketing efforts of competitors and gathering of information from social media platforms that is turned into actionable knowledge. NapoleonCat upgrades how we serve our customers and by automating social media marketing processes, time is saved so that teams can concentrate on other strategic tasks
    Read full review

    Traject

    Cyfe might be for you if you are looking for a cost-effective way to display all of your marketing metrics in one place. If you are looking for a detailed, fine-tuned, niche, or extremely specific metrics, this might not be the best solution. Cyfe is good for a general health check-up of marketing, but not a finely tuned examination.
    Read full review

    Pros

    NapoleonCat

    • Multi-hashtag searches
    • Customer service
    • Social campaign management
    Read full review

    Traject

    • Has preset metric groups that pull similar stats together in one "bucket" saving you the time of setting up each stat-line one by one
    • Allows you to easily adjust the timeframe for what stats you want to see, so you can find YOY stats or just last month's stats rather quickly
    • Colored visualizations of stats make it easy to notice when campaigns are taking off
    Read full review

    Cons

    NapoleonCat

    • "Free Trial" functionality will actually charge users straight away depending on the trial button clicked
    • Changes to plan during a billing cycle are not refunded or credited in any way, including attempting to un-do the change. (So moving down and up again between plans, even if both actions occur within seconds of each other, results in getting charged twice...)
    Read full review

    Traject

    • I'd love to see additional functionality to customize colors. The light/dark option is very nice, but a little more flexibility in the colors would go a long way, especially if it was possible at the dashboard level rather than just the account level. Along the same lines, being able to customize the charts a little more, for example being able to show an x-axis on single data type graphs, could make them easier to read in some cases.
    • Being able to choose to report on converted clicks or conversions in AdWords would be helpful.
    • Needs the ability to show the date range on the shared URL dashboards. Would be even better if the date range was adjustable on that view, too.
    Read full review

    Pricing Details

    NapoleonCat

    Starting Price

    $0

    Editions & Modules

    NapoleonCat editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Plans start at $27. Prices are fully customizable and depend on the number of social media profiles you want to manage or monitor and the size of your social media team. A 14-day free trial is available, no credit card required.

      Cyfe

      Starting Price

      $29 Monthly or Annually

      Editions & Modules

      Cyfe editions and modules pricing
      EditionModules
      Solo$291
      Pro$492
      Premier$89+3
      Agency$1504

      Footnotes

      1. Monthly or Annually
      2. Monthly or Annually
      3. Monthly or Annually
      4. Monthly or Annually

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      NapoleonCat

      No answers on this topic

      Traject

      It has become a part of our internal tools so unless a competitor comes out with similar functionality as a similar price point it is unlikely that we would not renew. One area that would cause us not to renew would be if a competing service came out with more third-party integrations that match our needs. Price at this point is no longer an issue as it would allow us to automate a somewhat manual process that we have now connecting Cyfe widgets to Google Sheets.
      Read full review

      Usability

      NapoleonCat

      NapoleonCat is easy to implement and use. Users can manage all their social media activities from a single online dashboard that also includes reporting. Users can manage posts while on the go using the mobile app.
      Read full review

      Traject

      I gave it a rating of 7 because it does a good job at what it does, but there are missing that are missing which I would have benefited from. For instance, if I was able to drill down more on the specific metrics I was able to see, that would have been helpful.
      Read full review

      Support Rating

      NapoleonCat

      Over the course of our campaign, the team went out of their way to fix and correct glitches in the interface that I pointed out to them.
      Read full review

      Traject

      Because I had a very minor question and I was able to speak directly to the founder through LinkedIn and through email. I know that as they grow this may not always be an option but the fact that he made himself available to answer my questions said a lot about his passion for the product.
      Read full review

      Implementation Rating

      NapoleonCat

      No answers on this topic

      Traject

      Cyfe is a 15 minutes implementation, then some time to get your data sources created. This is an easy one person job that will not result in down time or unnecessary wasted man hours.
      Read full review

      Alternatives Considered

      NapoleonCat

      Use this service instead... Far more transparent and also supports modern account security features like 2-factor authentication. (Lack of 2fa puts all social profiles in NepoleonCat at increased risk of being hijacked...)
      Read full review

      Traject

      The Salesforce dashboard is comparably flexible and intuitive, but designed more to its internal CRM focus. SumAll shares the social media dashboard capabilities, but lacks all others. Its interesting feature is side-by-side graph analysis for cross-channel performance. Cyfe might borrow from SumAll's default weekly email summary of performance from the dashboard, but implementation could be too complex. Nuvi dashboard is exclusively for social media marketing, but lacks Cyfe's flexibility for third party integration and window customization settings.
      Read full review

      Return on Investment

      NapoleonCat

      • Maintaining a positive brand image
      • Identifying potential influencers
      • Spying on competitors
      Read full review

      Traject

      • Cyfe allows us to provide real time data to our clients
      • Cyfe allows us to provide detailed analytics to our clients showing actual results
      • Cyfe reduced our need to provide monthly "reports" to our marketing clients
      • Cyfe allows us to have better situational awareness and know what is going on throughout our multiple organizations
      Read full review

      Screenshots

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