What users are saying about
2 Ratings
5 Ratings
2 Ratings
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Score 8.7 out of 100
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Likelihood to Recommend

NapoleonCat

Great for managing social media campaigns, specifically involving multiple hashtags. Few to zero competitors offer this. That's kind of a niche use, which is why I gave it a four when asked "how likely are you to recommend it." The interface was kind of glitchy, so I might look elsewhere for managing campaigns that didn't require multiple hashtags
Jaeger Shaw | TrustRadius Reviewer

Union Metrics

If you’re looking to track metrics and easily export so they are client ready, Union Metrics is an excellent and trustworthy tool. If you need to dig deeper with individual posts or nitty-gritty analytics, pulling directly from the platform will still be the best course of action.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Listening/monitoring

NapoleonCat
6.4
Union Metrics
Boolean keyword searches
NapoleonCat
9.1
Union Metrics
Filtering out noise/spam
NapoleonCat
7.3
Union Metrics
Sentiment analysis
NapoleonCat
4.5
Union Metrics
Broad channel coverage
NapoleonCat
4.5
Union Metrics

Marketing

NapoleonCat
6.4
Union Metrics
Campaigns and promotions
NapoleonCat
6.4
Union Metrics

Channel coverage/integration

NapoleonCat
7.3
Union Metrics
Instagram
NapoleonCat
7.3
Union Metrics

Reporting/analytics

NapoleonCat
6.8
Union Metrics
Campaign success analytics
NapoleonCat
5.5
Union Metrics
Real-time tracking
NapoleonCat
8.2
Union Metrics

Pros

NapoleonCat

  • Multi-hashtag searches
  • Customer service
  • Social campaign management
Jaeger Shaw | TrustRadius Reviewer

Union Metrics

  • Analyze
  • Concise Reports
  • Predict trends
Stefanie Cash | TrustRadius Reviewer

Cons

NapoleonCat

  • Somewhat glitchy interface
  • Confusing
  • Explaining what different services are provided
Jaeger Shaw | TrustRadius Reviewer

Union Metrics

  • While this may be down to limitations with the API, it would be great to determine an accurate number for impressions generated by Tweets related to specific subjects, rather than a total potential number.
  • Sentiment analysis could be improved to get a more accurate read, however this is a limitation with almost all social listening platforms.
  • It would be great if it were possible to track a number of public Facebook pages in a similar manner as to what is available on Twitter.
Anonymous | TrustRadius Reviewer

Support Rating

NapoleonCat

NapoleonCat 8.2
Based on 1 answer
Over the course of our campaign, the team went out of their way to fix and correct glitches in the interface that I pointed out to them.
Jaeger Shaw | TrustRadius Reviewer

Union Metrics

No score
No answers yet
No answers on this topic

Alternatives Considered

NapoleonCat

No other program we found allowed for multi-hashtag searching.
Jaeger Shaw | TrustRadius Reviewer

Union Metrics

Union Metrics is easier to use and set up than other software solutions. It’s never glitched or lost data, and has been reliable even though algorithm and API changes.
Anonymous | TrustRadius Reviewer

Return on Investment

NapoleonCat

  • Allowed us to engage users with a contest that otherwise would have been impossible or required different paramters
  • Easily track the 1000 contest entrees
Jaeger Shaw | TrustRadius Reviewer

Union Metrics

  • Higher engagement
  • Increased followers
  • ROI
Stefanie Cash | TrustRadius Reviewer

Screenshots

Pricing Details

NapoleonCat

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Union Metrics

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

Likelihood to Recommend

NapoleonCat
3.6
Union Metrics
8.6

Support Rating

NapoleonCat
8.2
Union Metrics

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