What users are saying about
2 Ratings
2 Ratings
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9 out of 100

Likelihood to Recommend

NapoleonCat

Great for managing social media campaigns, specifically involving multiple hashtags. Few to zero competitors offer this. That's kind of a niche use, which is why I gave it a four when asked "how likely are you to recommend it." The interface was kind of glitchy, so I might look elsewhere for managing campaigns that didn't require multiple hashtags
Jaeger Shaw | TrustRadius Reviewer

ZoomSphere

ZoomSphere is well suited if you are a new entrepreneur and need to reach out to your audience. It's an excellent service that could help your business prosper tremendously. It seamlessly incorporates social media and email marketing. However, there are not many free trial offers, especially if you're just starting out and need something to get started.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Listening/monitoring

NapoleonCat
6.4
ZoomSphere
7.7
Boolean keyword searches
NapoleonCat
9.1
ZoomSphere
9.0
Filtering out noise/spam
NapoleonCat
7.3
ZoomSphere
7.0
Sentiment analysis
NapoleonCat
4.5
ZoomSphere
Broad channel coverage
NapoleonCat
4.5
ZoomSphere
7.0

Marketing

NapoleonCat
6.4
ZoomSphere
8.0
Campaigns and promotions
NapoleonCat
6.4
ZoomSphere
Content marketing
NapoleonCat
ZoomSphere
8.0

Channel coverage/integration

NapoleonCat
7.3
ZoomSphere
7.7
Instagram
NapoleonCat
7.3
ZoomSphere
8.0
Twitter
NapoleonCat
ZoomSphere
8.0
Facebook
NapoleonCat
ZoomSphere
8.0
LinkedIn
NapoleonCat
ZoomSphere
8.0
Google+
NapoleonCat
ZoomSphere
6.0
YouTube
NapoleonCat
ZoomSphere
8.0

Reporting/analytics

NapoleonCat
6.8
ZoomSphere
9.0
Campaign success analytics
NapoleonCat
5.5
ZoomSphere
9.0
Real-time tracking
NapoleonCat
8.2
ZoomSphere
9.0
Competitor analysis
NapoleonCat
ZoomSphere
9.0

Publishing

NapoleonCat
ZoomSphere
8.0
Content planning and scheduling
NapoleonCat
ZoomSphere
8.0
Audience targeting
NapoleonCat
ZoomSphere
8.0
Workflow management
NapoleonCat
ZoomSphere
8.0

Engagement

NapoleonCat
ZoomSphere
8.3
Automated routing and prioritization
NapoleonCat
ZoomSphere
8.0
Customer interaction histories
NapoleonCat
ZoomSphere
8.0
Bulk actions
NapoleonCat
ZoomSphere
9.0

Account management

NapoleonCat
ZoomSphere
9.0
Role-based user permissions & privileges
NapoleonCat
ZoomSphere
9.0
Mobile access
NapoleonCat
ZoomSphere
9.0

Pros

NapoleonCat

  • Multi-hashtag searches
  • Customer service
  • Social campaign management
Jaeger Shaw | TrustRadius Reviewer

ZoomSphere

  • Manages all social media at once.
  • Seamless tool to organize your business.
Anonymous | TrustRadius Reviewer

Cons

NapoleonCat

  • Somewhat glitchy interface
  • Confusing
  • Explaining what different services are provided
Jaeger Shaw | TrustRadius Reviewer

ZoomSphere

  • Facebook analytics could use some improvement.
  • Email marketing could use some improvement.
Anonymous | TrustRadius Reviewer

Support Rating

NapoleonCat

NapoleonCat 8.2
Based on 1 answer
Over the course of our campaign, the team went out of their way to fix and correct glitches in the interface that I pointed out to them.
Jaeger Shaw | TrustRadius Reviewer

ZoomSphere

No score
No answers yet
No answers on this topic

Alternatives Considered

NapoleonCat

No other program we found allowed for multi-hashtag searching.
Jaeger Shaw | TrustRadius Reviewer

ZoomSphere

GoToMeeting is more for helping you collaborate face-to-face or through a virtual assistant. Whereas ZoomSphere is more like a publishing/managing company. ZoomSphere is excellent when it comes to growing your business. It helps you do the marketing seamlessly. Plus you could schedule your post to post on your favorite platforms without having to spend so much time.
Anonymous | TrustRadius Reviewer

Return on Investment

NapoleonCat

  • Allowed us to engage users with a contest that otherwise would have been impossible or required different paramters
  • Easily track the 1000 contest entrees
Jaeger Shaw | TrustRadius Reviewer

ZoomSphere

  • You can bulk manage your contacts.
  • Able to publish seamlessly.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

NapoleonCat

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ZoomSphere

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

NapoleonCat
3.6
ZoomSphere
9.0

Support Rating

NapoleonCat
8.2
ZoomSphere

Add comparison