What users are saying about
6 Ratings
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Score 9.4 out of 100
5 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Nasuni Cloud Storage

Well suited if you have a lot of data that doesn't need to be stored and read right away. I think even if you don't have much data, you can still use it for it's intended purpose to great effect, but think of it as the more data you have, the even better it will work.I don't think it would be particularly useful if you already have a slick file restore system in place and you don't need to store your data elsewhere with redundancy.
Anonymous | TrustRadius Reviewer

SmartVault

SmartVault sends out a cover letter with the tax returns that includes a link for them to download their tax returns, avoiding the insecurity of an email attachment. It does not include a statement retrieval feature but does work very nicely with a third-party app called FileThis. The majority of the users in the office have not been able to install the Outlook plug-in due to "a certificate error." In five years, SmartVault has not addressed this issue.
John Griffing | TrustRadius Reviewer

Feature Rating Comparison

File Sharing & Management

Nasuni Cloud Storage
9.4
SmartVault
10.0
Versioning
Nasuni Cloud Storage
10.0
SmartVault
Video files
Nasuni Cloud Storage
10.0
SmartVault
Audio files
Nasuni Cloud Storage
10.0
SmartVault
Document collaboration
Nasuni Cloud Storage
8.0
SmartVault
10.0
Access control
Nasuni Cloud Storage
10.0
SmartVault
10.0
File search
Nasuni Cloud Storage
10.0
SmartVault
10.0
Device sync
Nasuni Cloud Storage
8.0
SmartVault

Cloud Storage Security & Administration

Nasuni Cloud Storage
8.3
SmartVault
9.5
User and role management
Nasuni Cloud Storage
10.0
SmartVault
9.0
File organization
Nasuni Cloud Storage
6.0
SmartVault
10.0
Device management
Nasuni Cloud Storage
9.0
SmartVault

Cloud Storage Platform

Nasuni Cloud Storage
9.3
SmartVault
10.0
Performance
Nasuni Cloud Storage
10.0
SmartVault
10.0
Reliability
Nasuni Cloud Storage
9.0
SmartVault
10.0
Storage Reports
Nasuni Cloud Storage
9.0
SmartVault

Pros

Nasuni Cloud Storage

  • The management console is extremely simple and easy to navigate, making common tasks easy to do.
  • Our storage appliance is configured to snapshot data several times an hour, making the risk of data loss very low.
  • Data restores are very intuitive, and take seconds to initiate regardless of whether it is one file or 300GB of data. We have successfully restored many Gigs of data in minutes.
Shawn Umansky | TrustRadius Reviewer

SmartVault

  • Cloud document storage.
  • Transmission of tax returns to client.
John Griffing | TrustRadius Reviewer

Cons

Nasuni Cloud Storage

  • Better analytics when issues arise.
  • Better onboarding documentation.
  • Real-time monitoring.
Anonymous | TrustRadius Reviewer

SmartVault

  • They have cut back on support as have many SaaS companies recently.
  • The documentation can sometimes be a little difficult to follow.
John Griffing | TrustRadius Reviewer

Usability

Nasuni Cloud Storage

Nasuni Cloud Storage 9.0
Based on 1 answer
As I mentioned, the user interface is amazing and straight forward. It's very easy to learn how to configure and restore files. I would like a bit more reporting, especially in terms of live reporting and monitoring. The support is great when you have a question on how to do something, which helps with usability.
Anonymous | TrustRadius Reviewer

SmartVault

No score
No answers yet
No answers on this topic

Performance

Nasuni Cloud Storage

Nasuni Cloud Storage 8.0
Based on 1 answer
Again, it may have a little to do with the size and speed of your own environment, but we've been nothing but pleased with the speed of access of the files - even pulling old files from the cloud storage. Recovery of huge and many data files is a bit slow if you don't have the specs of the filer up to snuff.
Anonymous | TrustRadius Reviewer

SmartVault

No score
No answers yet
No answers on this topic

Support Rating

Nasuni Cloud Storage

No score
No answers yet
No answers on this topic

SmartVault

SmartVault 2.0
Based on 1 answer
Reaching someone is more difficult than it should be. Also, they don't take possession of known issues always suggesting it is a local PC issue in initial conversations. That, of course, can be frustrating for the end-user.
John Griffing | TrustRadius Reviewer

Alternatives Considered

Nasuni Cloud Storage

The technical support and escalation path for Nasuni is much more reliable and efficient. No getting transferred to various teams. Often times, the person who answers your call is able to resolve your issue. If they cannot, they get the case assigned to the appropriate engineer right away. Time to close has always been very good.
Shawn Umansky | TrustRadius Reviewer

SmartVault

Our due diligence on this application was a bit week. We read the reviews on its closet competition (Sharefile) but did not actually enter into a trial with them. We would definitely suggest that potential subscribers do so.
John Griffing | TrustRadius Reviewer

Return on Investment

Nasuni Cloud Storage

  • Dramatically reduced time spent managing our storage platform. Quotas and reporting tools take all the guesswork out of data growth. Updates are easy to deploy. Time freed up can be used for more user-facing activities that we consider more valuable to the organization.
  • The overall stability of the platform has been very good. We have been running on the same hardware for the past four years without any performance issues.
Shawn Umansky | TrustRadius Reviewer

SmartVault

  • Expensive product but the ROI is still excellent.
  • Can't see how any accounting firm could get by without it.
John Griffing | TrustRadius Reviewer

Pricing Details

Nasuni Cloud Storage

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SmartVault

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Nasuni Cloud Storage
10.0
SmartVault
9.0

Usability

Nasuni Cloud Storage
9.0
SmartVault

Performance

Nasuni Cloud Storage
8.0
SmartVault

Support Rating

Nasuni Cloud Storage
SmartVault
2.0

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