What users are saying about
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.4 out of 100
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100

Likelihood to Recommend

Nasuni Cloud Storage

Well suited if you have a lot of data that doesn't need to be stored and read right away. I think even if you don't have much data, you can still use it for it's intended purpose to great effect, but think of it as the more data you have, the even better it will work.I don't think it would be particularly useful if you already have a slick file restore system in place and you don't need to store your data elsewhere with redundancy.
Anonymous | TrustRadius Reviewer

SpiderOak

SpiderOak is well suited for local backups of the computer the client resides on. It is well suited for local area storage backups. It is less suited for remote backups, over a VPN or wide area where the data is continually changing. For data that continually changes, like in our document management system, the client needs to be on the same network as the data.
Dave King | TrustRadius Reviewer

Feature Rating Comparison

File Sharing & Management

Nasuni Cloud Storage
9.4
SpiderOak
8.9
Versioning
Nasuni Cloud Storage
10.0
SpiderOak
10.0
Video files
Nasuni Cloud Storage
10.0
SpiderOak
9.0
Audio files
Nasuni Cloud Storage
10.0
SpiderOak
9.0
Document collaboration
Nasuni Cloud Storage
8.0
SpiderOak
8.0
Access control
Nasuni Cloud Storage
10.0
SpiderOak
10.0
File search
Nasuni Cloud Storage
10.0
SpiderOak
7.0
Device sync
Nasuni Cloud Storage
8.0
SpiderOak
9.0

Cloud Storage Security & Administration

Nasuni Cloud Storage
8.3
SpiderOak
9.0
User and role management
Nasuni Cloud Storage
10.0
SpiderOak
10.0
File organization
Nasuni Cloud Storage
6.0
SpiderOak
8.0
Device management
Nasuni Cloud Storage
9.0
SpiderOak
9.0

Cloud Storage Platform

Nasuni Cloud Storage
9.3
SpiderOak
8.3
Performance
Nasuni Cloud Storage
10.0
SpiderOak
8.0
Reliability
Nasuni Cloud Storage
9.0
SpiderOak
9.0
Storage Reports
Nasuni Cloud Storage
9.0
SpiderOak
8.0

Pros

Nasuni Cloud Storage

  • The management console is extremely simple and easy to navigate, making common tasks easy to do.
  • Our storage appliance is configured to snapshot data several times an hour, making the risk of data loss very low.
  • Data restores are very intuitive, and take seconds to initiate regardless of whether it is one file or 300GB of data. We have successfully restored many Gigs of data in minutes.
Shawn Umansky | TrustRadius Reviewer

SpiderOak

  • Versions Files meaning it makes multiple copies of the same files as it is updated
  • Zero Knowledge meaning our storage is complete secure and private
Dave King | TrustRadius Reviewer

Cons

Nasuni Cloud Storage

  • Better analytics when issues arise.
  • Better onboarding documentation.
  • Real-time monitoring.
Anonymous | TrustRadius Reviewer

SpiderOak

  • The Software Client sometimes fails and the only resolution is to uninstall/reinstall
  • Support meanig there is no number to call, you do everything over email
Dave King | TrustRadius Reviewer

Usability

Nasuni Cloud Storage

Nasuni Cloud Storage 9.0
Based on 1 answer
As I mentioned, the user interface is amazing and straight forward. It's very easy to learn how to configure and restore files. I would like a bit more reporting, especially in terms of live reporting and monitoring. The support is great when you have a question on how to do something, which helps with usability.
Anonymous | TrustRadius Reviewer

SpiderOak

No score
No answers yet
No answers on this topic

Performance

Nasuni Cloud Storage

Nasuni Cloud Storage 8.0
Based on 1 answer
Again, it may have a little to do with the size and speed of your own environment, but we've been nothing but pleased with the speed of access of the files - even pulling old files from the cloud storage. Recovery of huge and many data files is a bit slow if you don't have the specs of the filer up to snuff.
Anonymous | TrustRadius Reviewer

SpiderOak

No score
No answers yet
No answers on this topic

Support Rating

Nasuni Cloud Storage

No score
No answers yet
No answers on this topic

SpiderOak

SpiderOak 7.0
Based on 1 answer
While I gave them a 7, it is in regards to the access to support. This is a business application and not being able to call them can sometimes be a problem especially when you need immediate support. They still tend to manage their support on a consumer line model and not a business grade model. With that said, I will say they are very knowledgeable of the product and how to resolve most any issue when I contact them.
Dave King | TrustRadius Reviewer

Alternatives Considered

Nasuni Cloud Storage

The technical support and escalation path for Nasuni is much more reliable and efficient. No getting transferred to various teams. Often times, the person who answers your call is able to resolve your issue. If they cannot, they get the case assigned to the appropriate engineer right away. Time to close has always been very good.
Shawn Umansky | TrustRadius Reviewer

SpiderOak

In regards to overall performance SpiderOak is not as customizable as Unitrends, but based on the annual cost for SpiderOak and how we use the product, for a "Backup" to our primary backup solution, it is a welcomed option to our backup strategy when you consider the versioning, zero knowledge, share features and unlimited data.
Dave King | TrustRadius Reviewer

Return on Investment

Nasuni Cloud Storage

  • Dramatically reduced time spent managing our storage platform. Quotas and reporting tools take all the guesswork out of data growth. Updates are easy to deploy. Time freed up can be used for more user-facing activities that we consider more valuable to the organization.
  • The overall stability of the platform has been very good. We have been running on the same hardware for the past four years without any performance issues.
Shawn Umansky | TrustRadius Reviewer

SpiderOak

  • ROI is positive when you consider unlimited data for the annual cost.
  • Versioning when you consider backing up documents that continually change and need to restore a previous version.
Dave King | TrustRadius Reviewer

Pricing Details

Nasuni Cloud Storage

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SpiderOak

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Nasuni Cloud Storage
10.0
SpiderOak
8.0

Usability

Nasuni Cloud Storage
9.0
SpiderOak

Performance

Nasuni Cloud Storage
8.0
SpiderOak

Support Rating

Nasuni Cloud Storage
SpiderOak
7.0

Add comparison