Bonterra Development + Digital vs. NationBuilder

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bonterra Development + Digital
Score 6.8 out of 10
N/A
Bonterra Development + Digital enables nonprofits to increase efficiency, optimize supporter and prospect interactions, and raise more money by providing expansive fundraising, digital, and organizing tools on a unified CRM.N/A
NationBuilder
Score 7.3 out of 10
N/A
NationBuilder is a content management software offering from NationBuilder.
$35
per month
Pricing
Bonterra Development + DigitalNationBuilder
Editions & Modules
No answers on this topic
Starter
$35.00
per month
Pro
$159.00
per month
Offerings
Pricing Offerings
Bonterra Development + DigitalNationBuilder
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsContact team@info.bonterratech.com for more information about pricing.
More Pricing Information
Community Pulse
Bonterra Development + DigitalNationBuilder
Considered Both Products
Bonterra Development + Digital
Chose Bonterra Development + Digital
EveryAction is better in terms of security and fundraising. NationBuilder is better at social media data collection and allowing for users to organically scale their data and reported information based on needs. EveryAction makes an assumption that full-time staff will do the …
Chose Bonterra Development + Digital
I don't honestly remember why we selected EveryAction over these other two. I do remember that we didn't look at Salsa long because EveryAction clearly had so much more of what we wanted. It was very close with NationBuilder, but ultimately our whole team is glad we went with …
Chose Bonterra Development + Digital
Because EveryAction was developed by a team with plenty of experience in both non-profit and political work, it was far more tailored to our needs than either Salesforce (which caters more to for-profit businesses than non-profits focused on advocacy) or NationBuilder (which …
Chose Bonterra Development + Digital
There's no comparison. Other CRMs are CRMs first and tools second. EveryAction flips that without sacrificing the strength of the CRM portion of the product. For any non-profit that does education and advocacy work, there is just not comparison. No other software is set up …
Chose Bonterra Development + Digital
Price for the integrated suite of tools is unmatched. And the tools are better.
NationBuilder

No answer on this topic

Top Pros
Top Cons
Best Alternatives
Bonterra Development + DigitalNationBuilder
Small Businesses
Bloomerang
Bloomerang
Score 9.0 out of 10
Bonterra Development + Digital
Bonterra Development + Digital
Score 6.8 out of 10
Medium-sized Companies
Bloomerang
Bloomerang
Score 9.0 out of 10
Bonterra Development + Digital
Bonterra Development + Digital
Score 6.8 out of 10
Enterprises
Blackbaud CRM
Blackbaud CRM
Score 7.5 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Bonterra Development + DigitalNationBuilder
Likelihood to Recommend
6.7
(140 ratings)
6.8
(5 ratings)
Likelihood to Renew
1.4
(5 ratings)
-
(0 ratings)
Usability
4.7
(6 ratings)
-
(0 ratings)
Availability
8.2
(135 ratings)
-
(0 ratings)
Performance
8.5
(2 ratings)
-
(0 ratings)
Support Rating
3.5
(8 ratings)
-
(0 ratings)
Online Training
10.0
(1 ratings)
-
(0 ratings)
Implementation Rating
5.7
(134 ratings)
-
(0 ratings)
Configurability
5.7
(2 ratings)
-
(0 ratings)
Ease of integration
8.9
(2 ratings)
-
(0 ratings)
Product Scalability
10.0
(2 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
Bonterra Development + DigitalNationBuilder
Likelihood to Recommend
Bonterra
I have used the Bonterra Development + Digital tool at 4 different organizations since 2016. I think Bonterra Development + Digital is an excellent tool for smaller non-profit organizations as well as those organizations that have not used a CRM in the past. Its functionality, ease of use, and excellent customer support make it an excellent tool for small non-profit organizations. Once an organization has more than 5,000 donors/prospects the tool becomes less effective primarily because of the inability to track contacts, integrate with desktop email systems such as Outlook.
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NationBuilder
If you are managing a nonprofit agency, advocacy group, or political campaign, NationBuilder is likely the best tool available for the job. It has everything you need in one package, excellent support from NationBuilder reps, and plenty of reputable case studies that show its effectiveness. There is also a robust network of capable partners that build custom solutions and provide consulting.
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Pros
Bonterra
  • Some people find the Create A List tool more intuitive than other record-querying equivalents, which can make it easier for digital organizers to target and segment bulk emails, broadcast texts, door-knocking sheets, etc.
  • The ability to add custom fields on both Contact and Contribution records allows for some flexibility in making the system adapt to your organizing model
  • There aren't a lot of other tools out there that make phone banking quite as accessible
  • EveryAction's Email Series/Automations allow for some pretty sophisticated things to run mostly on their own, from welcome and reactivation series, to drip campaigns
  • For the most technical EveryAction users, the ability to customize online form appearance and functionality using callback functions allows for pretty intricate customization of submitter experiences (e.g. redirecting form submitters to different destinations based on how they filled out the form)
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NationBuilder
  • Great platform for managing website, social media, and donations in a single dashboard.
  • Some particularly helpful features includes turf maps for walking door to door.
  • I really appreciate the included voter files.
Read full review
Cons
Bonterra
  • Event Summaries & Contributions - I wish we could add more than one contribution to an event at a time; this ends up taking hours to apply for donations.
  • Volunteer Activity and Scheduling - there is currently not a robust Volunteer section to schedule and track.
  • Faith Tracking - a space for churches, pastors, etc. would be great so we don't have to use Custom Contact Fields.
  • Planned Giving - needs a tab in the 'View All Details" view, currently only in 'View Contact Record" mode.
  • Primary Contact - needs multiple options with labels. We have many contacts at the same place and Relationships don't always have the right option.
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NationBuilder
  • NationBuilder lacks the ability to create a message board.
  • NationBuilder needs to add threaded comments so you can respond to people who comment on your page.
  • NationBuilder needs to make it easier to offer tiered memberships.
Read full review
Likelihood to Renew
Bonterra
We will never us EA, nor recommend them to another org, simply based on their failed promises to deliver training, on-boarding and then charging our account during our free 3 month period, then after cancelling the contract their legal department tried to force us to sign a cancellation agreement that barred us from writing reviews, making comments, etc!
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NationBuilder
No answers on this topic
Usability
Bonterra
It's just so easy--there isn't a lot of techy lingo or graphics, so a regular person can log in and have a sense of what does what. There might be a few terms you need to learn, but everything is in common English so you can almost always find what you're looking for.
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NationBuilder
No answers on this topic
Reliability and Availability
Bonterra
On the whole, EveryAction has been very responsive. When we have had errors, they usually respond within a few days, and there have not been outages that I can recall. When they need to take the system down for maintenance, they always give plenty of notice
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NationBuilder
No answers on this topic
Performance
Bonterra
Will not go higher than 8 because of how often I end up locked out
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NationBuilder
No answers on this topic
Support Rating
Bonterra
I feel like product support and training should go hand in hand. Having to pay $5k to learn how to use a database is absolutely ridiculous and should be offered with the cost of your database, as it is with every other database I've ever used in the last 10 years of my career. With that being said, once I took the training, I found that the support was much more available. Having training and support behind a paywall is bad business in my opinion
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NationBuilder
No answers on this topic
Online Training
Bonterra
They went through all the features and explained in easy-to-digest details what features the system had. They were also responsive to questions we had. We were able to check in with the support team after training and received prompt followups that helped supplement the training after we had real-world experience using the system.
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NationBuilder
No answers on this topic
Implementation Rating
Bonterra
I expected more. We made the decision not to transfer data from my old system into EveryAction, starting fresh and new. But when we have sought assistance, it is rarely given. We are most often directed to the training videos. That component I will add, is very frustrating and upsetting.
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NationBuilder
No answers on this topic
Alternatives Considered
Bonterra
EveryAction is just more accessible and intuitive to navigate. It is straightforward, easily embedded on our site, and easy for our new team members to familiarize themselves with the platform. Especially for the advocacy and form-building features, EveryAction has been the best tool our team has used thus far. We enjoy using EveryAction and will likely continue to do so.
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NationBuilder
I'm not sure. I was not involved at this stage of the decision-making process
Read full review
Scalability
Bonterra
It just works whenever we need it. We'd grown our list and scaled up substantially since buying the product and have had no issues.
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NationBuilder
No answers on this topic
Return on Investment
Bonterra
  • It has saved me time because I can create events and connect Zoom directly and immediately save new contacts to my database from the registration.
  • In targeted emails, we have been able to collect small dollars through low effort fundraising asks.
  • Negative impact is many of our staff is not able to use it yet due to difficulty of navigation so they are going through user guides and tutorials and training to figure it out.
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NationBuilder
  • The NationBuilder ecosystem is a well-connected, supportive bunch and it has been great to be a part of that
  • Most inquiring clients are already aware of NationBuilder's benefits and know what they want to accomplish. This saves time during the on-boarding process
  • NationBuilder's sales team is undereducated about the platform and I have received feedback from clients that they are sharks/difficult to work with. This is a big problem and I have lost business from it
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ScreenShots

Bonterra Development + Digital Screenshots

Screenshot of donor segmentation and targeting by evaluating donors' past behavior, which highlights best opportunities to improve retention, increase donor value, and raise more money.Screenshot of a single, unified platform to support all kinds of campaigns by sending newsletters, creating action alerts, crafting fundraising appeals, and building automated workflows with a modern, targeted email tool boasting deliverability rates.Screenshot of multi-channel workflow automations.Screenshot of a picture of an individual record. These feature customization options used to tailor the page and highlight important information.Screenshot of a Bonterra form. 33% of forms have at least one pre-filled file due to a previous action taken across our network, boosting overall conversion rates.