NationBuilder vs. Raiser's Edge

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
NationBuilder
Score 7.5 out of 10
N/A
NationBuilder is a content management software offering from NationBuilder.
$35
per month
Raiser's Edge
Score 7.9 out of 10
N/A
N/AN/A
Pricing
NationBuilderRaiser's Edge
Editions & Modules
Starter
$35.00
per month
Pro
$159.00
per month
No answers on this topic
Offerings
Pricing Offerings
NationBuilderRaiser's Edge
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Best Alternatives
NationBuilderRaiser's Edge
Small Businesses
Salsa Engage
Salsa Engage
Score 6.5 out of 10
Bloomerang
Bloomerang
Score 9.3 out of 10
Medium-sized Companies
Bonterra Development + Digital
Bonterra Development + Digital
Score 6.8 out of 10
Bloomerang
Bloomerang
Score 9.3 out of 10
Enterprises

No answers on this topic

Blackbaud CRM
Blackbaud CRM
Score 7.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
NationBuilderRaiser's Edge
Likelihood to Recommend
7.0
(5 ratings)
7.0
(82 ratings)
Likelihood to Renew
-
(0 ratings)
6.2
(27 ratings)
Usability
-
(0 ratings)
9.0
(10 ratings)
Availability
-
(0 ratings)
8.0
(3 ratings)
Support Rating
-
(0 ratings)
7.6
(19 ratings)
Implementation Rating
-
(0 ratings)
5.9
(5 ratings)
User Testimonials
NationBuilderRaiser's Edge
Likelihood to Recommend
NationBuilder
If you are managing a nonprofit agency, advocacy group, or political campaign, NationBuilder is likely the best tool available for the job. It has everything you need in one package, excellent support from NationBuilder reps, and plenty of reputable case studies that show its effectiveness. There is also a robust network of capable partners that build custom solutions and provide consulting.
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Blackbaud
Raisers Edge is outstanding for storing and reporting on constituent data and communications. There are many options for creating methods of tracking by different information included and also for creating personalized tracking methods.
Raisers Edge is not very well suited for an organization that also has a gift shop and visitors center. Allowing membership admission and item sales is not practical.
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Pros
NationBuilder
  • Great platform for managing website, social media, and donations in a single dashboard.
  • Some particularly helpful features includes turf maps for walking door to door.
  • I really appreciate the included voter files.
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Blackbaud
  • Raiser's Edge is good in allowing detailed categorizations for donations - Funds/Campaigns/Appeals/Packages
  • Raiser's Edge has good query functioning and is helpful in pulling lists and segments of constituents and donations
  • The variety of detail across sections (Gifts/Bios/Actions) is helpful for recording and archiving constituent information
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Cons
NationBuilder
  • NationBuilder lacks the ability to create a message board.
  • NationBuilder needs to add threaded comments so you can respond to people who comment on your page.
  • NationBuilder needs to make it easier to offer tiered memberships.
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Blackbaud
  • Data posting to Financial Edge (FE) is limited and complicated to understand (took us time to adjust). The posting report does not have enough info: Appeal, campaign and who posted to FE. In genereral, RE/FE integration is not explained by Blackbaud properly, we had to figure out everything on the go.
  • Volunteer module is a bit cumbersome; some fields have duplicate fields in the event module; the identical information ends up being recorded in two different places.
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Likelihood to Renew
NationBuilder
No answers on this topic
Blackbaud
There are many CRM tools on the market however Raisers Edge especially with NXT offers everything you need in one database. It’s a little pricey however Blackbaud support is super helpful and they offer so many tools and add ins.
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Usability
NationBuilder
No answers on this topic
Blackbaud
it does lots of things well (prospect tracking and event management), some things FANTASTIC (gift records and donations and relationships). It is rigid enough for the database administrator to maintain good clean data, but flexible enought for customization across organizations so specific data can be kept as needed for YOUR specific organization needs.
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Reliability and Availability
NationBuilder
No answers on this topic
Blackbaud
Since the software is expensive to use, only so many people are able to active users at once. There are times when I may have to wait or ask another user to log out so that I may log in.
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Support Rating
NationBuilder
No answers on this topic
Blackbaud
For most users, only chat support is available. There is a phone number, but it is very labor-intensive to get someone on the phone, and the chat does not include an easy way to screen share. Those sessions need to be scheduled in advance and almost begged for; the chat line always has a long wait time, and sometimes it seems their support personnel is chatting with more than one client at a time.
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Implementation Rating
NationBuilder
No answers on this topic
Blackbaud
It's critically important to consider where you are taking your fundraising efforts and strategy, and to collaborate closely with other departments who will also use RE. I would strongly recommend that you investigate best practices -both from Blackbaud (theory) and with other organizations (practice) - to create a user manual and guide for RE within your organization
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Alternatives Considered
NationBuilder
I'm not sure. I was not involved at this stage of the decision-making process
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Blackbaud
Salesforce has a more modern feel and I felt that it was easier to perform functions beyond the basics, such as running reports for analysis, on Salesforce. But The Raisers Edge already existed at my company and given that I only needed it for basic functions and did not need much training to do those, I decided to use The Raisers Edge.
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Return on Investment
NationBuilder
  • The NationBuilder ecosystem is a well-connected, supportive bunch and it has been great to be a part of that
  • Most inquiring clients are already aware of NationBuilder's benefits and know what they want to accomplish. This saves time during the on-boarding process
  • NationBuilder's sales team is undereducated about the platform and I have received feedback from clients that they are sharks/difficult to work with. This is a big problem and I have lost business from it
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Blackbaud
  • It takes longer than necessary to do things so that makes it cost more staff time to complete the work we need. One example is with online gifts since you can't import these into a batch we have to manually add all of the online gifts which is time consuming.
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ScreenShots