3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7 out of 100
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.3 out of 100

Feature Set Ratings

    Infrastructure-as-a-Service (IaaS)

    8.0

    Navisite Managed Infrastructure Services (NaviCloud)

    80%

    StorageCraft Cloud-Based Protection

    Feature Set Not Supported
    N/A
    Navisite Managed Infrastructure Services (NaviCloud) ranks higher in 3/3 features

    Service-level Agreement (SLA) uptime

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Dynamic scaling

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Monitoring tools

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Attribute Ratings

    • StorageCraft Cloud-Based Protection is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    7.0

    Navisite Managed Infrastructure Services (NaviCloud)

    70%
    2 Ratings
    9.0

    StorageCraft Cloud-Based Protection

    90%
    2 Ratings

    Likelihood to Renew

    8.0

    Navisite Managed Infrastructure Services (NaviCloud)

    80%
    1 Rating

    StorageCraft Cloud-Based Protection

    N/A
    0 Ratings

    Likelihood to Recommend

    NaviSite

    Clarify before hand any additional charges for remote hand and arrangement/SLA for remote hand. Negotiate well on these terms as they tend to be more flexible around this. Clarify shipping and handling charges if any.
    Read full review

    Arcserve

    StorageCraft Cloud Backup is scalable and easy to deploy and manage the product. In my opinion, it's great for MSPs or for anyone managing multiple sites where keeping standards is a priority. Compared to using ShadowProtect and Image Manager, it requires a lot less manual work to maintain and keep running smoothly. However options and customization are more restricted so I wouldn't recommend it for non-standard environments, or scenarios where each agent needs a different configuration.
    Read full review

    Pros

    NaviSite

    • 24/7 monitoring
    • Immediate notification in the event of failures
    • Dedicated Senior DBA
    • Dedicate Account rep
    Read full review

    Arcserve

    • Easy file and folder backup and restoring.
    • Easy file and folder restoring with versioning.
    • StorageCraft has great tools that allow you to spin up virtual machines from bare metal backups.
    Read full review

    Cons

    NaviSite

    • San Jose facility power outage caused damage to company's credibility, this should not occur again being 7x24 facility and backup generator
    • Avoiding too many management changes will help create good connection with individuals for sustained harmony
    Read full review

    Arcserve

    • Reporting is not white-labelled and its design has room for improvement
    • No automatic/scheduled virtual boot tests
    • Customization is very limited
    Read full review

    Pricing Details

    Navisite Managed Infrastructure Services (NaviCloud)

    Starting Price

    Editions & Modules

    Navisite Managed Infrastructure Services (NaviCloud) editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      StorageCraft Cloud-Based Protection

      Starting Price

      Editions & Modules

      StorageCraft Cloud-Based Protection editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Likelihood to Renew

        NaviSite

        Price and facility equipment, location of the hosting facility factor into the decision to renew
        Read full review

        Arcserve

        No answers on this topic

        Alternatives Considered

        NaviSite

        Navisite's rates were better and they seemed to have more SQL Server expertise. This was about 5 years ago and it may not be the case anymore
        Read full review

        Arcserve

        I haven't used many others, but Acronis is one of them. Acronis seemed to break for me very easily, a problem I don't have with StorageCraft. I couldn't find Macrium in the list, but it also has given me issues that I don't have with StorageCraft. StorageCraft, as I said before, just works, and I don't have to worry about my data.
        Read full review

        Return on Investment

        NaviSite

        • Cost savings by not having a full-time DBA on staff - saving of at least 50K a year
        • Data team not on call 24/7
        • Navisite team will try to fix issue if possible - e.g. shrink log files that have grown
        Read full review

        Arcserve

        • Reduced manual workload on managing backups by 50% compared to ShadowProtect and Image Manager
        • Increased profitability as its price is very competitive
        Read full review

        Add comparison