TrustRadius

Arcserve Cloud Services vs. Navisite Managed Infrastructure Services (NaviCloud)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Arcserve Cloud Services
Score 5.1 out of 10
N/A
StorageCraft, an Arcserve company since the March 2021 merger, offers their StorageCraft Cloud Backup service as cloud-based backup contingency for data stored in cloud-based applications.N/A
Navisite Managed Infrastructure Services (NaviCloud)
Score 7.0 out of 10
N/A
NaviSite boasts flexible and scalable managed services that provide 24x7x365 monitoring and support for any environment a business selects—whether it’s on-premises, in the cloud or hybrid. Their managed infrastructure services include managed infrastructure and hosting, data center colocation services, as well as disaster recovery as a service (DRaaS). Navisite services include those under the former RDX brand, which separated from Charter Communications (as part of the Spectrum Enterprise…N/A
Pricing
Arcserve Cloud ServicesNavisite Managed Infrastructure Services (NaviCloud)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Arcserve Cloud ServicesNavisite Managed Infrastructure Services (NaviCloud)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Arcserve Cloud ServicesNavisite Managed Infrastructure Services (NaviCloud)
Top Pros
Top Cons
Features
Arcserve Cloud ServicesNavisite Managed Infrastructure Services (NaviCloud)
Infrastructure-as-a-Service (IaaS)
Comparison of Infrastructure-as-a-Service (IaaS) features of Product A and Product B
Arcserve Cloud Services
-
Ratings
Navisite Managed Infrastructure Services (NaviCloud)
8.0
1 Ratings
1% below category average
Service-level Agreement (SLA) uptime00 Ratings8.01 Ratings
Dynamic scaling00 Ratings8.01 Ratings
Monitoring tools00 Ratings8.01 Ratings
Best Alternatives
Arcserve Cloud ServicesNavisite Managed Infrastructure Services (NaviCloud)
Small Businesses

No answers on this topic

Linode
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Score 9.0 out of 10
Medium-sized Companies
Druva Phoenix (UNPUBLISHED)
Druva Phoenix (UNPUBLISHED)
Score 10.0 out of 10
SAP on IBM Cloud
SAP on IBM Cloud
Score 9.1 out of 10
Enterprises
Druva Phoenix (UNPUBLISHED)
Druva Phoenix (UNPUBLISHED)
Score 10.0 out of 10
SAP on IBM Cloud
SAP on IBM Cloud
Score 9.1 out of 10
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User Ratings
Arcserve Cloud ServicesNavisite Managed Infrastructure Services (NaviCloud)
Likelihood to Recommend
9.0
(2 ratings)
7.0
(2 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
Arcserve Cloud ServicesNavisite Managed Infrastructure Services (NaviCloud)
Likelihood to Recommend
Arcserve
StorageCraft Cloud Backup is scalable and easy to deploy and manage the product. In my opinion, it's great for MSPs or for anyone managing multiple sites where keeping standards is a priority. Compared to using ShadowProtect and Image Manager, it requires a lot less manual work to maintain and keep running smoothly. However options and customization are more restricted so I wouldn't recommend it for non-standard environments, or scenarios where each agent needs a different configuration.
PM
Pablo Magliola
IT Operations Manager
Read full review
NaviSite
Clarify before hand any additional charges for remote hand and arrangement/SLA for remote hand. Negotiate well on these terms as they tend to be more flexible around this. Clarify shipping and handling charges if any.
Verified User
Anonymous
Read full review
Pros
Arcserve
  • Easy file and folder backup and restoring.
  • Easy file and folder restoring with versioning.
  • StorageCraft has great tools that allow you to spin up virtual machines from bare metal backups.
Kevin Youngblood | TrustRadius Reviewer
Kevin Youngblood
Business Owner
Read full review
NaviSite
  • 24/7 monitoring
  • Immediate notification in the event of failures
  • Dedicated Senior DBA
  • Dedicate Account rep
Verified User
Anonymous
Read full review
Cons
Arcserve
  • Reporting is not white-labelled and its design has room for improvement
  • No automatic/scheduled virtual boot tests
  • Customization is very limited
PM
Pablo Magliola
IT Operations Manager
Read full review
NaviSite
  • San Jose facility power outage caused damage to company's credibility, this should not occur again being 7x24 facility and backup generator
  • Avoiding too many management changes will help create good connection with individuals for sustained harmony
Verified User
Anonymous
Read full review
Likelihood to Renew
Arcserve
No answers on this topic
NaviSite
Price and facility equipment, location of the hosting facility factor into the decision to renew
Verified User
Anonymous
Read full review
Alternatives Considered
Arcserve
I haven't used many others, but Acronis is one of them. Acronis seemed to break for me very easily, a problem I don't have with StorageCraft. I couldn't find Macrium in the list, but it also has given me issues that I don't have with StorageCraft. StorageCraft, as I said before, just works, and I don't have to worry about my data.
Kevin Youngblood | TrustRadius Reviewer
Kevin Youngblood
Business Owner
Read full review
NaviSite
Navisite's rates were better and they seemed to have more SQL Server expertise. This was about 5 years ago and it may not be the case anymore
Verified User
Anonymous
Read full review
Return on Investment
Arcserve
  • Reduced manual workload on managing backups by 50% compared to ShadowProtect and Image Manager
  • Increased profitability as its price is very competitive
PM
Pablo Magliola
IT Operations Manager
Read full review
NaviSite
  • Cost savings by not having a full-time DBA on staff - saving of at least 50K a year
  • Data team not on call 24/7
  • Navisite team will try to fix issue if possible - e.g. shrink log files that have grown
Verified User
Anonymous
Read full review
ScreenShots