3 Ratings
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Score 7 out of 100
2 Ratings
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Score 7.7 out of 100

Feature Set Ratings

    Infrastructure-as-a-Service (IaaS)

    8.0

    Navisite Managed Infrastructure Services (NaviCloud)

    80%

    Sungard Availability Services DRaaS

    Feature Set Not Supported
    N/A
    Navisite Managed Infrastructure Services (NaviCloud) ranks higher in 3/3 features

    Service-level Agreement (SLA) uptime

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Dynamic scaling

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Monitoring tools

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Attribute Ratings

    • Sungard Availability Services Disaster Recovery as a Service (DRaaS) is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    7.0

    Navisite Managed Infrastructure Services (NaviCloud)

    70%
    2 Ratings
    8.0

    Sungard Availability Services DRaaS

    80%
    1 Rating

    Likelihood to Renew

    8.0

    Navisite Managed Infrastructure Services (NaviCloud)

    80%
    1 Rating

    Sungard Availability Services DRaaS

    N/A
    0 Ratings

    Likelihood to Recommend

    NaviSite

    Clarify before hand any additional charges for remote hand and arrangement/SLA for remote hand. Negotiate well on these terms as they tend to be more flexible around this. Clarify shipping and handling charges if any.
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    Sungard Availability Services

    Sungard seems to be well-suited for those companies still doing traditional disaster recovery - replicating data (or shipping tapes), building out the servers/mainframe/AS400, restoring data/databases, then loading the applications and testing. We have limited exposure to their cloud offerings. For the most part, they can also take on or assist in the initial builds of client environments - we used them for building the OS only.
    Read full review

    Pros

    NaviSite

    • 24/7 monitoring
    • Immediate notification in the event of failures
    • Dedicated Senior DBA
    • Dedicate Account rep
    Read full review

    Sungard Availability Services

    • Sungard does a good job dispersing risk. Even though the equipment we subscribe to is also subscribed by many other companies, they do a good job spreading those subscriptions across multiple industries and geographies, so that it is highly likely they'd have the equipment you'd need in the event of declaring a disaster
    • Sungard has also done a good job working with us to break out costs, so that we are able to allocate our invoices amongst multiple products and clients.
    • Sungard does a good job with security - physical security in the facilities, ensuring our interactions with them through their help desk or portal are secure, maintaining good access control, and providing us with options for ensuring our data is encrypted during testing activities
    Read full review

    Cons

    NaviSite

    • San Jose facility power outage caused damage to company's credibility, this should not occur again being 7x24 facility and backup generator
    • Avoiding too many management changes will help create good connection with individuals for sustained harmony
    Read full review

    Sungard Availability Services

    • Some facilities are located in inner-cities - while easily accessible by everyone, sometimes environment leaves something to be desired.
    • Limited expertise in Solaris (Sun) regarding their managed services offerings.
    • Often times a laborious process to engage someone to do hands/feet work.
    Read full review

    Pricing Details

    Navisite Managed Infrastructure Services (NaviCloud)

    Starting Price

    Editions & Modules

    Navisite Managed Infrastructure Services (NaviCloud) editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Sungard Availability Services DRaaS

      Starting Price

      Editions & Modules

      Sungard Availability Services DRaaS editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Likelihood to Renew

        NaviSite

        Price and facility equipment, location of the hosting facility factor into the decision to renew
        Read full review

        Sungard Availability Services

        No answers on this topic

        Alternatives Considered

        NaviSite

        Navisite's rates were better and they seemed to have more SQL Server expertise. This was about 5 years ago and it may not be the case anymore
        Read full review

        Sungard Availability Services

        I had used IBM Disaster Recovery Services in a previous job. While I found IBM much quicker to work with in terms of updating our equipment reservations, I've found Sungard much easier to conduct testing with. Specifically, they are much more adaptable and client-focused.
        Read full review

        Return on Investment

        NaviSite

        • Cost savings by not having a full-time DBA on staff - saving of at least 50K a year
        • Data team not on call 24/7
        • Navisite team will try to fix issue if possible - e.g. shrink log files that have grown
        Read full review

        Sungard Availability Services

        • ROI is a difficult concept regarding BCP or DR, since most dollars spent towards this are simply regarded as 'insurance' rather than an investment.
        • Our ability to test and share those results with many of our clients is probably the biggest non-monetary return on investment we get.
        Read full review

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