3 Ratings
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Score 7 out of 100
5 Ratings
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Score 1 out of 100

Feature Set Ratings

    Infrastructure-as-a-Service (IaaS)

    8.0

    Navisite Managed Infrastructure Services (NaviCloud)

    80%

    Sungard AS Managed Hosting

    Feature Set Not Supported
    N/A
    Navisite Managed Infrastructure Services (NaviCloud) ranks higher in 3/3 features

    Service-level Agreement (SLA) uptime

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Dynamic scaling

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Monitoring tools

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Attribute Ratings

    • Navisite Managed Infrastructure Services (NaviCloud) is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    7.0

    Navisite Managed Infrastructure Services (NaviCloud)

    70%
    2 Ratings
    1.0

    Sungard AS Managed Hosting

    10%
    3 Ratings

    Likelihood to Renew

    8.0

    Navisite Managed Infrastructure Services (NaviCloud)

    80%
    1 Rating

    Sungard AS Managed Hosting

    N/A
    0 Ratings

    Support Rating

    Navisite Managed Infrastructure Services (NaviCloud)

    N/A
    0 Ratings
    1.0

    Sungard AS Managed Hosting

    10%
    1 Rating

    Likelihood to Recommend

    NaviSite

    Clarify before hand any additional charges for remote hand and arrangement/SLA for remote hand. Negotiate well on these terms as they tend to be more flexible around this. Clarify shipping and handling charges if any.
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    Sungard Availability Services

    When shared with multiple teams, I could not find many products better than this. I enjoyed working in this aspect, it was smooth in cross-teams transferring. They have a good foundation of technology I would say, the thing it is lacking is in the usability for non-technical people. I have seen many struggling with this aspect.
    Read full review

    Pros

    NaviSite

    • 24/7 monitoring
    • Immediate notification in the event of failures
    • Dedicated Senior DBA
    • Dedicate Account rep
    Read full review

    Sungard Availability Services

    • Security - no-one can access your systems, even you!
    Read full review

    Cons

    NaviSite

    • San Jose facility power outage caused damage to company's credibility, this should not occur again being 7x24 facility and backup generator
    • Avoiding too many management changes will help create good connection with individuals for sustained harmony
    Read full review

    Sungard Availability Services

    • I needed support for many modules, where I think I was not satisfied.
    • The detailing of each module is lacking.
    • If you form clutter of files, there is no solution for it.
    Read full review

    Pricing Details

    Navisite Managed Infrastructure Services (NaviCloud)

    Starting Price

    Editions & Modules

    Navisite Managed Infrastructure Services (NaviCloud) editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Sungard AS Managed Hosting

      Starting Price

      Editions & Modules

      Sungard AS Managed Hosting editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Likelihood to Renew

        NaviSite

        Price and facility equipment, location of the hosting facility factor into the decision to renew
        Read full review

        Sungard Availability Services

        No answers on this topic

        Support Rating

        NaviSite

        No answers on this topic

        Sungard Availability Services

        Support is completely inflexible in their policies and procedures, turning even the simplest request into a months-long ordeal.
        Read full review

        Alternatives Considered

        NaviSite

        Navisite's rates were better and they seemed to have more SQL Server expertise. This was about 5 years ago and it may not be the case anymore
        Read full review

        Sungard Availability Services

        I would select Sungard on the basis of technology foundation and functionality. It gave me an ample amount of features which I could use in a better way. The inter-team communication gets a better structure than the other products. I would use it on the basis of the above mentioned points. This has proven to be a good support for my team.
        Read full review

        Return on Investment

        NaviSite

        • Cost savings by not having a full-time DBA on staff - saving of at least 50K a year
        • Data team not on call 24/7
        • Navisite team will try to fix issue if possible - e.g. shrink log files that have grown
        Read full review

        Sungard Availability Services

        • Positive - Inter-department report flow was quick.
        • Positive - Defined process gave us a defined to finish our goals.
        • Negative - Detailing on each module is less.
        Read full review

        Add comparison