2 Ratings
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Score 5.1 out of 100
6 Ratings
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Score 3.1 out of 100

Likelihood to Recommend

Navisite Managed Infrastructure Services (NaviCloud)

Clarify before hand any additional charges for remote hand and arrangement/SLA for remote hand. Negotiate well on these terms as they tend to be more flexible around this. Clarify shipping and handling charges if any.
Anonymous | TrustRadius Reviewer

Sungard AS Managed Hosting

When shared with multiple teams, I could not find many products better than this. I enjoyed working in this aspect, it was smooth in cross-teams transferring. They have a good foundation of technology I would say, the thing it is lacking is in the usability for non-technical people. I have seen many struggling with this aspect.
Chandrabhan Singh | TrustRadius Reviewer

Pros

Navisite Managed Infrastructure Services (NaviCloud)

  • Remote hand services often pretty responsive and good follow through
  • Shipping and handling was never an issue at Navisite facility for our hardware orders
  • Managed services were also very competent to address issues within short amount of time
Anonymous | TrustRadius Reviewer

Sungard AS Managed Hosting

  • Security - no-one can access your systems, even you!
Anonymous | TrustRadius Reviewer

Cons

Navisite Managed Infrastructure Services (NaviCloud)

  • San Jose facility power outage caused damage to company's credibility, this should not occur again being 7x24 facility and backup generator
  • Avoiding too many management changes will help create good connection with individuals for sustained harmony
Anonymous | TrustRadius Reviewer

Sungard AS Managed Hosting

  • I needed support for many modules, where I think I was not satisfied.
  • The detailing of each module is lacking.
  • If you form clutter of files, there is no solution for it.
Himanshu Singh | TrustRadius Reviewer

Likelihood to Renew

Navisite Managed Infrastructure Services (NaviCloud)

Navisite Managed Infrastructure Services (NaviCloud) 8.0
Based on 1 answer
Price and facility equipment, location of the hosting facility factor into the decision to renew
Anonymous | TrustRadius Reviewer

Sungard AS Managed Hosting

No score
No answers yet
No answers on this topic

Support Rating

Navisite Managed Infrastructure Services (NaviCloud)

No score
No answers yet
No answers on this topic

Sungard AS Managed Hosting

Sungard AS Managed Hosting 1.0
Based on 1 answer
Support is completely inflexible in their policies and procedures, turning even the simplest request into a months-long ordeal.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Navisite Managed Infrastructure Services (NaviCloud)

No answers on this topic

Sungard AS Managed Hosting

I would select Sungard on the basis of technology foundation and functionality. It gave me an ample amount of features which I could use in a better way. The inter-team communication gets a better structure than the other products. I would use it on the basis of the above mentioned points. This has proven to be a good support for my team.
Chandrabhan Singh | TrustRadius Reviewer

Return on Investment

Navisite Managed Infrastructure Services (NaviCloud)

  • Better customer service
  • Faster turnaround time for deployment of new cage/cabinets resulting into meeting customer needs
  • Improved reliability and uptime with timely remote hand request
Anonymous | TrustRadius Reviewer

Sungard AS Managed Hosting

  • Positive - Inter-department report flow was quick.
  • Positive - Defined process gave us a defined to finish our goals.
  • Negative - Detailing on each module is less.
Himanshu Singh | TrustRadius Reviewer

Pricing Details

Navisite Managed Infrastructure Services (NaviCloud)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Sungard AS Managed Hosting

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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