What users are saying about
1 Ratings
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51 Ratings
1 Ratings
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Score 9 out of 100

OnBase by Hyland

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51 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8 out of 100

Likelihood to Recommend

Navvia

Process /Procedure production.Collaboration.Training / Education.
Steven McReynolds | TrustRadius Reviewer

OnBase by Hyland

Hyland Onbase is simple, effective, and just works for when it comes to content management systems. Many companies rely on static folder structures for storing information or Excel/Access tables which can easily become a mess whereas with Onbase every document is unique and access can be restricted/audited depending on user permissions. It allows for a company to easily take control of their information and be more productive.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Reporting & Analytics

Navvia
5.7
OnBase by Hyland
Dashboards
Navvia
5.0
OnBase by Hyland
Standard reports
Navvia
6.0
OnBase by Hyland
Custom reports
Navvia
6.0
OnBase by Hyland

Process Engine

Navvia
8.4
OnBase by Hyland
Process designer
Navvia
9.0
OnBase by Hyland
Business rules engine
Navvia
9.0
OnBase by Hyland
SOA support
Navvia
9.0
OnBase by Hyland
Process player
Navvia
9.0
OnBase by Hyland
Form builder
Navvia
6.0
OnBase by Hyland

Collaboration

Navvia
8.0
OnBase by Hyland
Social collaboration tools
Navvia
8.0
OnBase by Hyland

Enterprise Content Management

Navvia
OnBase by Hyland
9.0
Content capture & imaging
Navvia
OnBase by Hyland
9.1
File sync, storage & archiving
Navvia
OnBase by Hyland
9.5
Document management
Navvia
OnBase by Hyland
9.6
Records management
Navvia
OnBase by Hyland
8.5
Content search & retrieval
Navvia
OnBase by Hyland
9.2
Enterprise content collaboration
Navvia
OnBase by Hyland
9.4
Content publishing & creation
Navvia
OnBase by Hyland
9.0
Security, risk management & information governance
Navvia
OnBase by Hyland
9.4
Contract lifecycle management
Navvia
OnBase by Hyland
8.8
Automated workflows
Navvia
OnBase by Hyland
9.0
Artificial intelligence
Navvia
OnBase by Hyland
7.0
Mobile support
Navvia
OnBase by Hyland
8.8
Integration
Navvia
OnBase by Hyland
9.3

Pros

Navvia

  • Now takes Visio process flow diagrams and converts them into Navvia for process document production.
  • Allows you to build your own profiles (essentially a custom template) for documentation.
  • Has good reference / trainingmaterial for ITIL, CoBit etc..
Steven McReynolds | TrustRadius Reviewer

OnBase by Hyland

  • Tools to assist with configuration changes especially for Workflow processes.
  • Easy to query the database to pull reports on usage.
  • Support for a wide variety of files that can be stored within the product.
  • Great support channels for resolving application issues.
Andrew Yoder | TrustRadius Reviewer

Cons

Navvia

  • I don't particularly like the Navvia RACI being a RA(S)CI. Not a big issue however.
Steven McReynolds | TrustRadius Reviewer

OnBase by Hyland

  • Printing multiple drawings from a hit list.
  • We are currently working with our Value Added Reseller and Hyland to enable a print button that would allow us to print multiple drawings from a hit list. Our users might need entire sets of electrical one line diagrams or piping and instrument diagrams for plant operations or project work. The disabled option stems from the fact that some engineering drawings are created with external drawings (XRefs or external references) that are referenced inside a drawing. Because 99% of our drawings are simple drawings that do not use external references, the disable print button is a handicap. If not resolved in this issue, which is still our hope, Hyland is aware that the issue needs to be fixed in the future.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Navvia

No score
No answers yet
No answers on this topic

OnBase by Hyland

OnBase by Hyland 9.3
Based on 3 answers
Onbase is a multifunctional application that can integrate with nearly anything.
Anonymous | TrustRadius Reviewer

Usability

Navvia

Navvia 9.0
Based on 1 answer
Seems very easy to use. Basically if you are OK with Process flow diagramming then "the rest" is easy.
Steven McReynolds | TrustRadius Reviewer

OnBase by Hyland

OnBase by Hyland 7.7
Based on 4 answers
Adoption and usability of OnBase have gone extremely well for us due to the system's ability to integrate with nearly any other system your organization uses. In addition to ease-of-use of Hyland's Unity and Web clients, modules like Application Enabler allow us to read information from any app in order to serve-up OnBase content to the end-user
Andy Barker | TrustRadius Reviewer

Support Rating

Navvia

Navvia 9.0
Based on 1 answer
Someone always available .Regular check-ins.
Steven McReynolds | TrustRadius Reviewer

OnBase by Hyland

OnBase by Hyland 9.3
Based on 11 answers
In my experience with the customer support of OnBase, the issues that have been submitted were all addressed and fixed in a timely manner. There are also several ways to submit a ticket such as creating one online or calling the phone number provided on their site. An account manager, success advisor, and support team are all assigned to helping you with any questions or issues that arise and phone numbers and email addresses for each of those areas are provided as well.
Eric Zelina | TrustRadius Reviewer

Implementation Rating

Navvia

No score
No answers yet
No answers on this topic

OnBase by Hyland

OnBase by Hyland 10.0
Based on 1 answer
N/a was not part of this decision process.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Navvia

No answers on this topic

OnBase by Hyland

We switched off of Perceptive Content because their support was absolutely horrendous and the company just completely stopped innovating. Their platform didn't provide the ability to integrate like OnBase does today. There are no limits to what we can achieve within OnBase. whereas we were very limited in what could be automated within Perceptive.
DocFinity (Evaluated)
We evaluated DocFinity at the same time as OnBase. They had similar capabilities in terms of integrations but severely lacked the infrastructure and team to implement it well. We were overwhelmed with their lack of knowledge around their system and their inability to listen to their customers.
Kyle Swearingen | TrustRadius Reviewer

Return on Investment

Navvia

  • Ensures that Process Production is more efficient.
  • Allows faster collaboration via Navvia and Company email.
Steven McReynolds | TrustRadius Reviewer

OnBase by Hyland

  • We have leveraged OnBase to automate many tasks that have been paper driven in the past and are now electronic.
  • Because OnBase is so versatile, it has been the solution for projects that otherwise would have caused the system to purchase another application.
Anonymous | TrustRadius Reviewer

Pricing Details

Navvia

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

OnBase by Hyland

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Navvia
9.0
OnBase by Hyland
8.8

Likelihood to Renew

Navvia
OnBase by Hyland
9.3

Usability

Navvia
9.0
OnBase by Hyland
7.7

Support Rating

Navvia
9.0
OnBase by Hyland
9.3

Implementation Rating

Navvia
OnBase by Hyland
10.0

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