What users are saying about
29 Ratings
2 Ratings
29 Ratings
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Score 8.8 out of 100
2 Ratings
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Score 9 out of 100

Likelihood to Recommend

NCR Aloha POS

Aloha POS is well suited for any kind of full-service restaurant, from high volume establishments to low volume, intimate fine dining settings. The universality to the system makes it an asset for any operation. I don't see much need for Aloha POS when it comes to fast casual, or fast food establishments, as Aloha POS is geared more toward constant communication and planning between the front of house service and back of house prep. For counter service, I believe this would be underutilized, and these establishments would be fine with a simpler service.
Daniel Csolak | TrustRadius Reviewer

PAR Brink POS

Brink just needs to continue to develop its technology for the every-changing industry.
Anonymous | TrustRadius Reviewer

Pros

NCR Aloha POS

  • Extremely user-friendly. The layout and simplicity of the program made for fast, accurate transactions. This was an easy system to learn for all of our users and made training a much more streamlined process.
  • Versatility - even in the largest of transactions, my options for payment were wide-ranging (from charging to house accounts to accepting check, cash, or card). My ability to update price keys and users was extremely helpful where other systems have proven to be difficult to navigate.
  • Great support. As we transitioned to newer versions of Aloha, we always had a great line of communication with customer support, and fast, friendly service.
Cameron Steele | TrustRadius Reviewer

PAR Brink POS

  • Brink has a simple interface for the team to use in their day to day.
  • Brink is mostly simple to reconfigure to our needs in the field.
Anonymous | TrustRadius Reviewer

Cons

NCR Aloha POS

  • Sometimes you need tech support to help add or delete tabs.
  • The programs are always growing and updating so sometimes you need assistance.
  • The tech support isn't always available or takes time for them to respond.
Anonymous | TrustRadius Reviewer

PAR Brink POS

  • Brink could update its hardware to the sign of the times with guest interactive POS.
  • Appears clunky at times with its processes and steps.
  • Brink needs to be able to edit it reporting features to get the desired result for time clock compliance especially in CA with Meal Break Laws.
  • Brink needs to integrate its time clock process in CA, for a team member to accept or decline time clock edits and to waive a mandatory break.
  • Brink needs better integration with KDS systems to do exactly what we need it to do as our business model develops into the future.
Anonymous | TrustRadius Reviewer

Usability

NCR Aloha POS

NCR Aloha POS 9.0
Based on 2 answers
Overall, Aloha POS's usability is phenomenal. The interface is extremely easy to navigate through. All buttons and tabs are easy to add or delete. Having a piece of software that is easy to toggle through creates a much more efficient workplace. I love the ease of use. A brand new employee can jump right into the system and use it with no issues.
Anonymous | TrustRadius Reviewer

PAR Brink POS

No score
No answers yet
No answers on this topic

Support Rating

NCR Aloha POS

NCR Aloha POS 7.8
Based on 3 answers
There were a lot of instances where I had to call back or a problem wasn't resolved, specifically with Aloha loyalty.
Anonymous | TrustRadius Reviewer

PAR Brink POS

PAR Brink POS 8.0
Based on 1 answer
I believe Brink has been very responsive to our needs and requests
Anonymous | TrustRadius Reviewer

Alternatives Considered

NCR Aloha POS

Aloha is much better than Revel and MICROS. Revel is not set up to handle very large volume of transactions & use. Aloha has many more features than the other two, with more thorough reports, etc. I personally have used ALOHA at several restaurants through the years, but I have never been a part of the implementation process.
NAKIA EPLEY | TrustRadius Reviewer

PAR Brink POS

I inherited Brink and it works for us for now. But as we grow in CA and other markets, Brink maybe becomes a challenge with time record compliance and the ability to perform up to expectations with KDS systems.
Anonymous | TrustRadius Reviewer

Return on Investment

NCR Aloha POS

  • Through reprint, we were able to identify an issue around drink sales and create a plan to increase them.
  • We were able to speed up the check-out process, allowing us to move people through faster.
Tim Eddington | TrustRadius Reviewer

PAR Brink POS

  • Positive impact on its simplicity with our growth and ability to teach and transform our business.
  • Negative impact on the business with time clock compliance in CA. We need more functionality for the Team Member experience in time clock management.
Anonymous | TrustRadius Reviewer

Pricing Details

NCR Aloha POS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

PAR Brink POS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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