Likelihood to Recommend For example, we had an application slowdown. It looked like the slowdown was storage. However, it was a malformed SQL query that no one realized was pulling data from the storage location that also housed the application. Cloud Insights saved us hours of downtime and frustration. Cloud Insights pinpointed which system was hogging resources. What makes Cloud Insights special is the way it looks at the data collected from the data sources. The insights it provides into the flow of data; sheds new light on how things work in your environment.
Read full review Scout does a fantastic job with all of the modules and it is easy to navigate. A nice addition was the cyber security module. I can not think of a less appropriate scenario.
Read full review Pros The visibility and usage optimization are the most valuable features. Ease to use for basic functionality. It is good for giving an overview of the systems and for tracking long-term trends. It is handy for root cause analysis. Read full review I specifically use the risk assessment module and do risk assessments on any new product we introduce into our network or any company that we are thinking about taking on as a client. I also use the vendor management module for any due diligence that comes up with a new company or a company that we may use once and then not use again. Read full review Cons Need to add more cloud resources for optimization, as many are still not compatible Data retention time is limited. Premium subscription is costly. Read full review There are not many areas that I would change in Scout. If I were to change anything it would be just to add a description of when I would use a report, such as managers, board of directors, or regulators. Read full review Usability I have been extremely happy with its usability. You can take thins as they are out of the box and it is useful. You can carry it as far as you want to go and every step you take improves your ROI.
Read full review Support Rating It's very easy to contact the customer support service, and they seem to be very happy to help at any time. Timeliness of the support's response. Support is very active when responding to the customer's complaint or queries. Technical support always provided the solutions to the problems encountered. Overall customer support quality is good. Read full review Alternatives Considered For a while, we were using
Zabbix to monitor our Kubernetes applications and microservices on our infrastructure in more than one public cloud platform. Cloud Insights has much better visualized dashboards. In addition, despite such a large number of quality features, it's still priced competitively.
Read full review I've already explained why this product beats Excel hands down in time and money. I also love the way it sends you an email when you forget any due diligence or testing that needs to be done.
Read full review Professional Services Once you install the acquisition unit and start collecting data, you can immediately begin using it. It is very self-explanatory and helpful. I could have used Cloud Insights without working with the NetApp Cloud Insights support team. I am glad I engaged them though. They helped me carry Cloud Insights to a new level and it fast-tracked the process that would have taken me time to complete.
Read full review Return on Investment Performance and security have improved Cloud Secure lets you get real-time alerts on any security breach, like a ransomware attack or something similar You can easily notice if something weird is happening on the cloud and later prevent that Read full review I like that everything is in one place. We used to use Excel spreadsheets and it was very hard to keep everything in one place or to find something specific. Now it is very easy finding what you're looking for with this all in one solution. This solution pays for itself with the time saved from not looking at spreadsheets. When the regulators come and they ask for a assessment I can get it for them in very short order. Read full review ScreenShots NetApp Cloud Insights Screenshots