NetApp Cloud Volumes ONTAP vs SpiderOak

Likelihood to Recommend

NetApp Cloud Volumes ONTAP was well suited to begin our journey to cloud storage as a service. The ease and intuitiveness of the product to enable our administrators to design, configure, and deploy the storage in a hybrid cloud environment was instrumental to the success and the early adoption of the service.

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Gary Slebrch

Director of Enterprise IT

General Dynamics Information TechnologyGovernment Administration, 10,001+ employees

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SpiderOak is well suited for local backups of the computer the client resides on. It is well suited for local area storage backups. It is less suited for remote backups, over a VPN or wide area where the data is continually changing. For data that continually changes, like in our document management system, the client needs to be on the same network as the data.

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Dave King

Director of IT

Preis PLCLaw Practice, 51-200 employees

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Feature Rating Comparison

NetApp Cloud Volumes ONTAP

SpiderOak

Versioning

Video files

Audio files

Document collaboration

Access control

File search

Device sync

NetApp Cloud Volumes ONTAP

SpiderOak

User and role management

File organization

Device management

NetApp Cloud Volumes ONTAP

SpiderOak

Performance

Reliability

Storage Reports

Pros

Migrate on-prem storage volumes to AWS
Provides Disaster Recovery in the cloud options
NetApp [Cloud Volumes ONTAP] has been very stable so far!

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Mark McCully

Senior Network Administrator

University HealthSystem ConsortiumHospital & Health Care, 1001-5000 employees

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Versions Files meaning it makes multiple copies of the same files as it is updated
Zero Knowledge meaning our storage is complete secure and private

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Dave King

Director of IT

Preis PLCLaw Practice, 51-200 employees

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Cons

Additional cloud vendor support
Expanded capabilities
Lower pricing tiers for licensing
Free/included entry tier

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Randy Carpenter

Vice President

First Network Group, Inc.Information Technology and Services, 11-50 employees

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The Software Client sometimes fails and the only resolution is to uninstall/reinstall
Support meanig there is no number to call, you do everything over email

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Dave King

Director of IT

Preis PLCLaw Practice, 51-200 employees

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Support Rating

NetApp Cloud Volumes ONTAP 8.4

Based on 6 answers

I have used NetApp solutions at various companies in the data center over the past 10+ years. NetApp always provides exceptional customer support with excellent support during setup/configuration and implementation. No professional services or consulting needed to get up and running quickly. Ongoing support and maintenance is also excellent--not that we need to use it very often due to the excellent reliability of NetApp Cloud Volumes ONTAP.

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Bill Floyd

CIO/CTO

LexipolComputer Software, 501-1000 employees

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SpiderOak 7.0

Based on 2 answers

While I gave them a 7, it is in regards to the access to support. This is a business application and not being able to call them can sometimes be a problem especially when you need immediate support. They still tend to manage their support on a consumer line model and not a business grade model. With that said, I will say they are very knowledgeable of the product and how to resolve most any issue when I contact them.

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Dave King

Director of IT

Preis PLCLaw Practice, 51-200 employees

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Alternatives Considered

Cost was a huge factor and ease of integration and deployment led us to ultimately choose NetApp Cloud Volumes ONTAP for our tertiary backup design. For our lightweight applications, we chose NetApp Cloud Volumes ONTAP because we were able to kill two birds with one product and have the deployment efforts and time kept at a minimum which again helps saves cost.

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Verified User

Administrator in Information Technology

Education Management Company, 51-200 employees

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In regards to overall performance SpiderOak is not as customizable as Unitrends, but based on the annual cost for SpiderOak and how we use the product, for a "Backup" to our primary backup solution, it is a welcomed option to our backup strategy when you consider the versioning, zero knowledge, share features and unlimited data.

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Dave King

Director of IT

Preis PLCLaw Practice, 51-200 employees

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Return on Investment

Positive Benefit: Measurable customer satisfaction increase by 50% attributed to visibility
Positive Benefit: Go-to-market time saving--reduced time by two weeks
Neutral Impact: Integration with third-party monitoring was not made easier but was able to be completed

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Gary Slebrch

Director of Enterprise IT

General Dynamics Information TechnologyGovernment Administration, 10,001+ employees

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ROI is positive when you consider unlimited data for the annual cost.
Versioning when you consider backing up documents that continually change and need to restore a previous version.

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Dave King

Director of IT

Preis PLCLaw Practice, 51-200 employees

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Starting Price

$0

NetApp Cloud Volumes ONTAP Editions & Modules

Edition

Bring Your Own License (BYOL)	Purchased from NetApp
Explore	$0.64²
Standard	$1.68²
Premium	$2.71²

none
Hourly

Additional Pricing Details

Visit https://cloud.netapp.com/pricing for the pricing breakdown.

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Starting Price

—

SpiderOak Editions & Modules

—

Additional Pricing Details

—

Rating Summary

NetApp Cloud Volumes ONTAP

SpiderOak

NetApp Cloud Volumes ONTAP

SpiderOak