What users are saying about
14 Ratings
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Score 8.5 out of 100
3 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

NetApp Cloud Volumes ONTAP

NetApp Cloud Volumes ONTAP was well suited to begin our journey to cloud storage as a service. The ease and intuitiveness of the product to enable our administrators to design, configure, and deploy the storage in a hybrid cloud environment was instrumental to the success and the early adoption of the service.
Gary Slebrch | TrustRadius Reviewer

SpiderOak

SpiderOak is well suited for local backups of the computer the client resides on. It is well suited for local area storage backups. It is less suited for remote backups, over a VPN or wide area where the data is continually changing. For data that continually changes, like in our document management system, the client needs to be on the same network as the data.
Dave King | TrustRadius Reviewer

Feature Rating Comparison

File Sharing & Management

NetApp Cloud Volumes ONTAP
SpiderOak
8.9
Versioning
NetApp Cloud Volumes ONTAP
SpiderOak
10.0
Video files
NetApp Cloud Volumes ONTAP
SpiderOak
9.0
Audio files
NetApp Cloud Volumes ONTAP
SpiderOak
9.0
Document collaboration
NetApp Cloud Volumes ONTAP
SpiderOak
8.0
Access control
NetApp Cloud Volumes ONTAP
SpiderOak
10.0
File search
NetApp Cloud Volumes ONTAP
SpiderOak
7.0
Device sync
NetApp Cloud Volumes ONTAP
SpiderOak
9.0

Cloud Storage Security & Administration

NetApp Cloud Volumes ONTAP
SpiderOak
9.0
User and role management
NetApp Cloud Volumes ONTAP
SpiderOak
10.0
File organization
NetApp Cloud Volumes ONTAP
SpiderOak
8.0
Device management
NetApp Cloud Volumes ONTAP
SpiderOak
9.0

Cloud Storage Platform

NetApp Cloud Volumes ONTAP
SpiderOak
8.3
Performance
NetApp Cloud Volumes ONTAP
SpiderOak
8.0
Reliability
NetApp Cloud Volumes ONTAP
SpiderOak
9.0
Storage Reports
NetApp Cloud Volumes ONTAP
SpiderOak
8.0

Pros

NetApp Cloud Volumes ONTAP

  • Migrate on-prem storage volumes to AWS
  • Provides Disaster Recovery in the cloud options
  • NetApp [Cloud Volumes ONTAP] has been very stable so far!
Mark McCully | TrustRadius Reviewer

SpiderOak

  • Versions Files meaning it makes multiple copies of the same files as it is updated
  • Zero Knowledge meaning our storage is complete secure and private
Dave King | TrustRadius Reviewer

Cons

NetApp Cloud Volumes ONTAP

  • Additional cloud vendor support
  • Expanded capabilities
  • Lower pricing tiers for licensing
  • Free/included entry tier
Randy Carpenter | TrustRadius Reviewer

SpiderOak

  • The Software Client sometimes fails and the only resolution is to uninstall/reinstall
  • Support meanig there is no number to call, you do everything over email
Dave King | TrustRadius Reviewer

Support Rating

NetApp Cloud Volumes ONTAP

NetApp Cloud Volumes ONTAP 8.4
Based on 6 answers
I have used NetApp solutions at various companies in the data center over the past 10+ years. NetApp always provides exceptional customer support with excellent support during setup/configuration and implementation. No professional services or consulting needed to get up and running quickly. Ongoing support and maintenance is also excellent--not that we need to use it very often due to the excellent reliability of NetApp Cloud Volumes ONTAP.
Bill Floyd | TrustRadius Reviewer

SpiderOak

SpiderOak 7.0
Based on 2 answers
While I gave them a 7, it is in regards to the access to support. This is a business application and not being able to call them can sometimes be a problem especially when you need immediate support. They still tend to manage their support on a consumer line model and not a business grade model. With that said, I will say they are very knowledgeable of the product and how to resolve most any issue when I contact them.
Dave King | TrustRadius Reviewer

Alternatives Considered

NetApp Cloud Volumes ONTAP

Cost was a huge factor and ease of integration and deployment led us to ultimately choose NetApp Cloud Volumes ONTAP for our tertiary backup design. For our lightweight applications, we chose NetApp Cloud Volumes ONTAP because we were able to kill two birds with one product and have the deployment efforts and time kept at a minimum which again helps saves cost.
Anonymous | TrustRadius Reviewer

SpiderOak

In regards to overall performance SpiderOak is not as customizable as Unitrends, but based on the annual cost for SpiderOak and how we use the product, for a "Backup" to our primary backup solution, it is a welcomed option to our backup strategy when you consider the versioning, zero knowledge, share features and unlimited data.
Dave King | TrustRadius Reviewer

Return on Investment

NetApp Cloud Volumes ONTAP

  • Positive Benefit: Measurable customer satisfaction increase by 50% attributed to visibility
  • Positive Benefit: Go-to-market time saving--reduced time by two weeks
  • Neutral Impact: Integration with third-party monitoring was not made easier but was able to be completed
Gary Slebrch | TrustRadius Reviewer

SpiderOak

  • ROI is positive when you consider unlimited data for the annual cost.
  • Versioning when you consider backing up documents that continually change and need to restore a previous version.
Dave King | TrustRadius Reviewer

Screenshots

Pricing Details

NetApp Cloud Volumes ONTAP

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$0

NetApp Cloud Volumes ONTAP Editions & Modules

Edition
Bring Your Own License (BYOL)Purchased from NetApp
Explore$0.642
Standard$1.682
Premium$2.712
  1. none
  2. Hourly
Additional Pricing Details
Visit https://cloud.netapp.com/pricing for the pricing breakdown.

SpiderOak

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

SpiderOak Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

NetApp Cloud Volumes ONTAP
8.6
SpiderOak
8.0

Support Rating

NetApp Cloud Volumes ONTAP
8.4
SpiderOak
7.0

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