NetApp Cloud Volumes ONTAP vs SpiderOak

Likelihood to Recommend

NetApp Cloud Volumes ONTAP has been greatly suited for running some lightweight applications our company uses as well as serving as a tertiary target that we mirror off to our Cloud Volumes ONTAP within our Cloud provider. The transfer of data runs very smoothly and consistently which has been tested thoroughly with ingest/egress. I do not believe this product would serve well for our large proprietary applications due to the effort it would take for us to shift workloads to the Cloud at this time.

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Verified User

Administrator in Information Technology

Education Management Company, 51-200 employees

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SpiderOak is well suited for local backups of the computer the client resides on. It is well suited for local area storage backups. It is less suited for remote backups, over a VPN or wide area where the data is continually changing. For data that continually changes, like in our document management system, the client needs to be on the same network as the data.

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Dave King

Director of IT

Preis PLCLaw Practice, 51-200 employees

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Feature Rating Comparison

NetApp Cloud Volumes ONTAP

SpiderOak

Versioning

Video files

Audio files

Document collaboration

Access control

File search

Device sync

NetApp Cloud Volumes ONTAP

SpiderOak

User and role management

File organization

Device management

NetApp Cloud Volumes ONTAP

SpiderOak

Performance

Reliability

Storage Reports

Pros

Integrates into major Cloud vendors.
Integrates with NetApp infrastructure.

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Verified User

Administrator in Information Technology

Education Management Company, 51-200 employees

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Versions Files meaning it makes multiple copies of the same files as it is updated
Zero Knowledge meaning our storage is complete secure and private

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Dave King

Director of IT

Preis PLCLaw Practice, 51-200 employees

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Cons

See additional integration with other storage vendors.
Create single pane of view with integrated ONTAP systems.

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Verified User

Administrator in Information Technology

Education Management Company, 51-200 employees

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The Software Client sometimes fails and the only resolution is to uninstall/reinstall
Support meanig there is no number to call, you do everything over email

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Dave King

Director of IT

Preis PLCLaw Practice, 51-200 employees

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Support Rating

NetApp Cloud Volumes ONTAP 10.0

Based on 2 answers

We utilized NetApp remote Professional Services to assist in our deployment and also engaged support since the deployment for assistance regarding some networking concerns. NetApp support was surprisingly quick to reply and very proactive in resolving our concerns much quicker than other support personnel from many of our other vendors we use. No complaints about NetApp support at this time.

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Verified User

Administrator in Information Technology

Education Management Company, 51-200 employees

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SpiderOak 7.0

Based on 1 answer

While I gave them a 7, it is in regards to the access to support. This is a business application and not being able to call them can sometimes be a problem especially when you need immediate support. They still tend to manage their support on a consumer line model and not a business grade model. With that said, I will say they are very knowledgeable of the product and how to resolve most any issue when I contact them.

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Dave King

Director of IT

Preis PLCLaw Practice, 51-200 employees

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Alternatives Considered

Cost was a huge factor and ease of integration and deployment led us to ultimately choose NetApp Cloud Volumes ONTAP for our tertiary backup design. For our lightweight applications, we chose NetApp Cloud Volumes ONTAP because we were able to kill two birds with one product and have the deployment efforts and time kept at a minimum which again helps saves cost.

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Verified User

Administrator in Information Technology

Education Management Company, 51-200 employees

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In regards to overall performance SpiderOak is not as customizable as Unitrends, but based on the annual cost for SpiderOak and how we use the product, for a "Backup" to our primary backup solution, it is a welcomed option to our backup strategy when you consider the versioning, zero knowledge, share features and unlimited data.

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Dave King

Director of IT

Preis PLCLaw Practice, 51-200 employees

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Return on Investment

Increased savings from on-prem data center costs.
Ease of integration into preexisting environment.

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Verified User

Administrator in Information Technology

Education Management Company, 51-200 employees

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ROI is positive when you consider unlimited data for the annual cost.
Versioning when you consider backing up documents that continually change and need to restore a previous version.

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Dave King

Director of IT

Preis PLCLaw Practice, 51-200 employees

View all 1 answers on this topic

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

NetApp Cloud Volumes ONTAP Editions & Modules

Edition

Bring Your Own License (BYOL)	Purchased from NetApp
Explore	$0.64²
Standard	$1.68²
Premium	$2.71²

Hourly

Additional Pricing Details

Visit https://cloud.netapp.com/pricing for the pricing breakdown.

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

SpiderOak Editions & Modules

—

Additional Pricing Details

—

Rating Summary

NetApp Cloud Volumes ONTAP

SpiderOak

NetApp Cloud Volumes ONTAP

SpiderOak