What users are saying about
18 Ratings
35 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.9 out of 100
18 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.1 out of 100

Likelihood to Recommend

NetApp FAS series

NetApp FAS is a great platform to solve a large variety of different problems. It is ideal for large organizations that have a variety of different business scenarios and locations. This ability allows global support organizations to have standard tools and methods even in a variety of use cases and site sizes. On the flip side, this flexibility is also sometimes the weakness of the platform. In very specialized use cases/areas such as low latency with flash this can be a detriment. We still seem to use specialty arrays to solve these point requirements.
Anonymous | TrustRadius Reviewer

DiskStation

It does not replace a SAN, but for light to general usage, it has worked great for us. The web interface works well. I like it so much that I bought a smaller version to use in my home.
Paul Tedder | TrustRadius Reviewer

Pros

NetApp FAS series

  • Backups are a piece of cake with Snapshot technology.
  • Disaster recovery plans are made much easier with SnapMirroring to remote locations.
  • The support is incredible. Auto Support makes it incredibly easy. The Auto Support website also gives you a great view of your NetApp deployment.
  • Redundant paths make updating and maintenance much easier with no downtime.
Anonymous | TrustRadius Reviewer

DiskStation

  • Easy to setup.
  • Synology App Store grows with time and have access to a lot of 3rd party app options.
  • Ability to scale easily and economically.
Harold Wu | TrustRadius Reviewer

Cons

NetApp FAS series

  • We have had too many troubles with the controllers, had one die completely, and are now fighting an issue where the two don't communicate.
  • They try to nickel and dime you with extra costs for additional features.
  • Software upgrades are too difficult.
Anonymous | TrustRadius Reviewer

DiskStation

  • It would be nice to see a slightly better hardware spec for RAM and processor. Using the web interface can be slow sometimes.
  • We occasional get issues with iSCSI connections after firmware update. Not a huge issue as we know to check but would be nice if resolved.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

NetApp FAS series

No score
No answers yet
No answers on this topic

DiskStation

DiskStation 10.0
Based on 1 answer
We are planning on buying two more this year.
Paul Tedder | TrustRadius Reviewer

Usability

NetApp FAS series

NetApp FAS series 8.0
Based on 1 answer
It does have a really nice and easy to use web interface to do pretty much anything you need with it. It was very simple to configure our volumes and luns and connect them to our VMWare environment using the interface. It has options to rename, shrink, grow, and other things with our luns and volumes. It was nice and easy to read graphs to see where you stand on your storage usage at a glance.
Anonymous | TrustRadius Reviewer

DiskStation

DiskStation 7.0
Based on 1 answer
The Synology DiskStation is fairly easy to use, but maybe a challenge for those who not super IT savvy. With some trial and error, you can pretty much figure out how to configure the NAS the way you want it configured. I would say it is easy to use once it is set up and maintaining the device is likewise pretty straightforward as well.
Anonymous | TrustRadius Reviewer

Support Rating

NetApp FAS series

NetApp FAS series 7.6
Based on 3 answers
NetApp support in Brazil is managed by its partners. We know in other countries, such as the US and NO, they have support directly from Netapp. We have a very good NetApp partner working with us since the beginning, on both the implementation and daily support. Very few cases needed to be escalated to NetApp support, most of the cases are handled and satisfyingly closed by the partner.
Anonymous | TrustRadius Reviewer

DiskStation

DiskStation 7.4
Based on 6 answers
Unfortunately, the one time I've had to reach out to DiskStation support, it did not go well. My NAS appliance wasn't appearing on the network, and no matter what the support team tried, they could not get it back online. Instead of offering to send me a new unit, they told me to go buy a new one - obviously, this was a disappointing response and not very eco-friendly either!Fortunately, through some internet research of my own, and some ingenuity, I figured out I could restore my NAS to factory settings by removing all the drives and resetting. Only then did I realize I had a bad disk. I had to experiment for a while to figure out which one it was. Once I had done that, though, I was able to get the latest DiskStation loaded back on, no thanks to the DiskStation support crew. If notifications were rock solid, I suspect I would have caught the bad disk before it because an OS problem, but I never received a bad-disk notification.
Anonymous | TrustRadius Reviewer

Alternatives Considered

NetApp FAS series

We ultimately went with the NetApp FAS series based upon the recommendation of our trusted reseller. The device implementation fit directly in with the bigger infrastructure plan/rollout we were in the middle of. However, I did my due diligence when researching the recommendations, and after careful comparison and fact checks, NetApp rose to the top as the most mature and stable platform that did exactly what we needed, and at a price we could accept.
Vin Campbell | TrustRadius Reviewer

DiskStation

Synology stacks up very well against the QNAP and the Nexsan. We used to find the Nexsan was very power-hungry in the data centre as well as being very loud to run. We still run a QNAP in our environment which works in a very similar way and with a similar interface as Synology however we find Synology to be more reliable overall with less maintenance needed.
Anonymous | TrustRadius Reviewer

Return on Investment

NetApp FAS series

  • We rely on NetApp FAS for data replication as well as application and data protection integration capabilities.
  • Negative impact is it has a 5 years life cycle and as a result we find leasing the equipment has provided better ROI than the expense associated with owning and maintaining after the life cycle support ends.
Anonymous | TrustRadius Reviewer

DiskStation

  • Saved a lot of money for my customers when compared to more robust NAS or SAN deployments.
  • NFS shares for VMWare works quite well.
  • Didn't like the fact I have to use specific branded SSDs for caching.
Harold Wu | TrustRadius Reviewer

Pricing Details

NetApp FAS series

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

DiskStation

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Add comparison