What users are saying about
48 Ratings
43 Ratings
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Score 8 out of 100
48 Ratings
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Score 9 out of 100

Likelihood to Recommend

NetApp FAS series

NetApp FAS is a great platform to solve a large variety of different problems. It is ideal for large organizations that have a variety of different business scenarios and locations. This ability allows global support organizations to have standard tools and methods even in a variety of use cases and site sizes. On the flip side, this flexibility is also sometimes the weakness of the platform. In very specialized use cases/areas such as low latency with flash this can be a detriment. We still seem to use specialty arrays to solve these point requirements.
Anonymous | TrustRadius Reviewer

DiskStation

Synology DiskStation would be well suited for a smaller organization of under 100 employees where you have a lot of collaborating between teams and clients. If you have to have a common space to save documents and project files so both employees and clients can access or upload if needed, this product is perfect! You can create links for clients to access or upload files, while you and your coworkers have a shared collaboration space. If you have a large team, over 100 I would not recommend this product. For us, it seemed to work really well because there were about 20 of us using it, but it is hard for me to imagine it working well for a group that is 5x our size. I don't know, maybe it would still work really well. If you had to know exactly when something was updated and have real times updates on things being added, I would also not recommend this product.
Anonymous | TrustRadius Reviewer

Pros

NetApp FAS series

  • Backups are a piece of cake with Snapshot technology.
  • Disaster recovery plans are made much easier with SnapMirroring to remote locations.
  • The support is incredible. Auto Support makes it incredibly easy. The Auto Support website also gives you a great view of your NetApp deployment.
  • Redundant paths make updating and maintenance much easier with no downtime.
Anonymous | TrustRadius Reviewer

DiskStation

  • Synology's DiskStation Manager (DSM) provides a robust RAID experience with multiple RAID types available, including Synology's own RAID implementation (Synology Hybrid RAID - SHR)
  • DSM includes a full-blown app ecosystem to extend its functionality beyond its built-in features.
  • Synology is constantly updating DSM with not only performance, bug and security fixes but with major changes as well. In fact, the newest version of DSM, DSM 7, was just recently released.
  • The same version of DSM comes with all of Synology NAS products, from simple single drive models all the way up to enterprise-grade models with upwards of 20 drive bays.
  • DSM is not just a simple firmware OS, it is a full-blown Linux OS with all the features and benefits (and pitfalls) that entails.
  • The default file system for DSM is BTRFS. BTRFS provides some advanced functionality (such as snapshots, bit rot protection and compression) over Linux's default ext4 filesystem.
Aaron Pinsker | TrustRadius Reviewer

Cons

NetApp FAS series

  • Deduplication job runs at certain times and creates a large CPU overhead for the system
  • Management of a volumes, disk groups, LUNs, etc. is a burden to manage and is not efficient with storage capacity
  • Upgrades are complicated and not "non-disruptive"
Chris Saenz | TrustRadius Reviewer

DiskStation

  • the focus of synology is on SMB users, we have a 1.3PB Synology NAS unit that needs higher-end DiskStation software to handle the 95 x 16TB drives we have
  • in summary, Synology NAS software doesn't handle enterprise customer needs
  • syncing of files with android and IOS devices, in particular with DSM 7, the Synology Cloud sync software doesn't work (the staff are working on a release in the coming months). But syncing files from mobile devices to the Synology NAS is a key reason 2 of our Synology NAS units were purchased, and without the syncing we are limited
Reed Huish | TrustRadius Reviewer

Likelihood to Renew

NetApp FAS series

No score
No answers yet
No answers on this topic

DiskStation

DiskStation 10.0
Based on 1 answer
We are planning on buying two more this year.
Paul Tedder | TrustRadius Reviewer

Usability

NetApp FAS series

NetApp FAS series 8.0
Based on 1 answer
It does have a really nice and easy to use web interface to do pretty much anything you need with it. It was very simple to configure our volumes and luns and connect them to our VMWare environment using the interface. It has options to rename, shrink, grow, and other things with our luns and volumes. It was nice and easy to read graphs to see where you stand on your storage usage at a glance.
Anonymous | TrustRadius Reviewer

DiskStation

DiskStation 9.9
Based on 2 answers
The Synology DiskStation is fairly easy to use, but maybe a challenge for those who not super IT savvy. With some trial and error, you can pretty much figure out how to configure the NAS the way you want it configured. I would say it is easy to use once it is set up and maintaining the device is likewise pretty straightforward as well.
Anonymous | TrustRadius Reviewer

Support Rating

NetApp FAS series

NetApp FAS series 9.7
Based on 5 answers
NetApp support in Brazil is managed by its partners. We know in other countries, such as the US and NO, they have support directly from Netapp. We have a very good NetApp partner working with us since the beginning, on both the implementation and daily support. Very few cases needed to be escalated to NetApp support, most of the cases are handled and satisfyingly closed by the partner.
Anonymous | TrustRadius Reviewer

DiskStation

DiskStation 9.0
Based on 12 answers
Unfortunately, the one time I've had to reach out to DiskStation support, it did not go well. My NAS appliance wasn't appearing on the network, and no matter what the support team tried, they could not get it back online. Instead of offering to send me a new unit, they told me to go buy a new one - obviously, this was a disappointing response and not very eco-friendly either!Fortunately, through some internet research of my own, and some ingenuity, I figured out I could restore my NAS to factory settings by removing all the drives and resetting. Only then did I realize I had a bad disk. I had to experiment for a while to figure out which one it was. Once I had done that, though, I was able to get the latest DiskStation loaded back on, no thanks to the DiskStation support crew. If notifications were rock solid, I suspect I would have caught the bad disk before it because an OS problem, but I never received a bad-disk notification.
Anonymous | TrustRadius Reviewer

Alternatives Considered

NetApp FAS series

Removing PureStorage, which I consider to be ahead of the rest, NetApp FAS series does its job very well and it is not necessary to pay a lifetime support.
omar lopardo | TrustRadius Reviewer

DiskStation

Synology DiskStation packs a punch with the latest and greatest feature set which goes above and beyond many other vendors. It allows for a turn-key solution to cover almost every use case in the SMB market leaving other vendors behind.
Anonymous | TrustRadius Reviewer

Return on Investment

NetApp FAS series

  • This device took the place of 6 full servers initially, then 6 or more virtual ones were added later. Enough said.
  • Support -- I can't say enough about this. Having that hard drive arrive, without me asking for it, was awesome. Having the tech arrive without me asking for him was priceless.
  • For the initial outlay, we spent a lot, but I'd say we got most of the ROI back within the first year on this device.
  • Really nothing negative to say from an ROI perspective.
Vin Campbell | TrustRadius Reviewer

DiskStation

  • It has helped us go from printing things out to file them away to going 100% digital with our files and documents because we have a secure place to save stuff.
  • We are organized. I can't really put a value or number to how amazing this is for us, but when we deal with so many documents and files it can be so hard to keep things organized, but with Synology DiskStation, we have all our files in specific places and it helps us stay organized and definitely saves time because things are so easy to find.
  • One negative thing has been that our Synology DiskStation relies on us either being plugged into the network in the office or having a strong internet connection at home. With the pandemic and everyone working from home, we have had "outages" where we were not able to sync our data, and things were lost and we had to start over.
Anonymous | TrustRadius Reviewer

Pricing Details

NetApp FAS series

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

DiskStation

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Add comparison