NetApp FAS series vs Unitrends MSP

Likelihood to Recommend

NetApp FAS is a great platform to solve a large variety of different problems. It is ideal for large organizations that have a variety of different business scenarios and locations. This ability allows global support organizations to have standard tools and methods even in a variety of use cases and site sizes. On the flip side, this flexibility is also sometimes the weakness of the platform. In very specialized use cases/areas such as low latency with flash this can be a detriment. We still seem to use specialty arrays to solve these point requirements.

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Verified User

Manager in Information Technology

Mechanical or Industrial Engineering Company, 10,001+ employees

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Unitrends is a very well suited backup solution for MSPs requiring diverse support for client systems, backup methods and storage. Its only 'cons' are that it does require some more technical knowledge of Linux, in particular, to potentially get deployments running smoothly and reporting nicely to other tools; and that deployments can sometimes be a bit rocky requiring a bit of troubleshooting to get things sorted between the appliance and agents, especially going into less than healthy client environments.

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Werner Baron

Centralized Services Technician

Smart Dolphins ITInformation Technology & Services, 11-50 employees

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Pros

Backups are a piece of cake with Snapshot technology.
Disaster recovery plans are made much easier with SnapMirroring to remote locations.
The support is incredible. Auto Support makes it incredibly easy. The Auto Support website also gives you a great view of your NetApp deployment.
Redundant paths make updating and maintenance much easier with no downtime.

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Verified User

Technician in Information Technology

Education Management Company, 201-500 employees

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Unitrends backup feature is so good and works efficiently.
Its UI is simplistic, appealing and without any ambiguity.
It has multiple features like Encryption, backup scheduling and compression.

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Samuel-Borris James

Digital support officer

HM Courts & Tribunals Service (HMCTS)Government Administration, 10,001+ employees

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Cons

Deduplication job runs at certain times and creates a large CPU overhead for the system
Management of a volumes, disk groups, LUNs, etc. is a burden to manage and is not efficient with storage capacity
Upgrades are complicated and not "non-disruptive"

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Chris Saenz

Lead System Engineer

Azusa Pacific UniversityHigher Education, 1001-5000 employees

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Integration with Kaseya could be better.
The standalone backup product need s UI and other features.
Remote management of units would be useful.

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Verified User

Manager in Information Technology

Information Technology & Services Company, 1-10 employees

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Usability

NetApp FAS series 8.0

Based on 1 answer

It does have a really nice and easy to use web interface to do pretty much anything you need with it. It was very simple to configure our volumes and luns and connect them to our VMWare environment using the interface. It has options to rename, shrink, grow, and other things with our luns and volumes. It was nice and easy to read graphs to see where you stand on your storage usage at a glance.

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Verified User

Administrator in Information Technology

Restaurants Company, 10,001+ employees

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No score

No answers yet

No answers on this topic

Support Rating

NetApp FAS series 9.4

Based on 4 answers

NetApp support in Brazil is managed by its partners. We know in other countries, such as the US and NO, they have support directly from Netapp. We have a very good NetApp partner working with us since the beginning, on both the implementation and daily support. Very few cases needed to be escalated to NetApp support, most of the cases are handled and satisfyingly closed by the partner.

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Verified User

Administrator in Information Technology

Oil & Energy Company, 10,001+ employees

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No score

No answers yet

No answers on this topic

Alternatives Considered

NetApp stacked nicely and gave enterprise-level usability for snapshot-based backups. Our previous RPO was several hours. It was selected prior to me arriving at the company, but It was selected for the hardware refreshes due to its compatibility with several other vendors, like CommVault and VMware.

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Verified User

Engineer in Information Technology

Government Administration Company, 201-500 employees

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We compared solutions from Datto, and Veeam and found that Unitrends MSP gave a lower barrier to entry from a cost standpoint. The features that were available out of the box and multi-platform support made the choice a no-brainer when we were looking for options to protect our environment.

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Verified User

Administrator in Information Technology

Law Practice Company, 11-50 employees

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Return on Investment

This device took the place of 6 full servers initially, then 6 or more virtual ones were added later. Enough said.
Support -- I can't say enough about this. Having that hard drive arrive, without me asking for it, was awesome. Having the tech arrive without me asking for him was priceless.
For the initial outlay, we spent a lot, but I'd say we got most of the ROI back within the first year on this device.
Really nothing negative to say from an ROI perspective.

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Vin Campbell

IT Director

Sahadi Fine FoodsRetail, 11-50 employees

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It has been a source of additional revenue
It has improved our management of client backups while saving us support time
It has been effective in [the] restoration of several clients who suffered ransomware attacks

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Mike Erhart

Managing Partner

Erhart and Associates, LLCInformation Technology & Services, 1-10 employees

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Pricing Details

General

Free Trial

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Free/Freemium Version

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Premium Consulting/Integration Services

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Entry-level set up fee?

No

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No