What users are saying about
48 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.2 out of 100
Based on 48 reviews and ratings
18 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 6.9 out of 100
Based on 18 reviews and ratings
Attribute Ratings
- NetApp FAS series is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

7.7
NetApp FAS series
77%
15 Ratings
6.8
Unitrends MSP
68%
10 Ratings
Usability

8.0
NetApp FAS series
80%
1 Rating
Unitrends MSP
N/A
0 Ratings
Support Rating

9.8
NetApp FAS series
98%
5 Ratings
Unitrends MSP
N/A
0 Ratings
Likelihood to Recommend
NetApp FAS series
It is very easy to use with NFS. Creating new volumes and mounting to servers such as ESXi or Linux is a breeze. It does also support CIFS but it is far less intuitive and requires much more effort. Replicated data is also very simple and robust in the form of SnapVaults or SnapMirrors. This data is either immediately or periodically replicated to a peer FAS in the cluster for retention.
Virtualization Administrator
University of Maine SystemEducation Management, 10,001+ employees
Unitrends MSP
Unitrends is a very well suited backup solution for MSPs requiring diverse support for client systems, backup methods and storage. Its only 'cons' are that it does require some more technical knowledge of Linux, in particular, to potentially get deployments running smoothly and reporting nicely to other tools; and that deployments can sometimes be a bit rocky requiring a bit of troubleshooting to get things sorted between the appliance and agents, especially going into less than healthy client environments.
Centralized Services Technician
Smart Dolphins ITInformation Technology & Services, 11-50 employees
Pros
NetApp FAS series
- The selling point for NetApp FAS is the application and data protection integration capabilities they provide.
- We have been able to use NetApp FAS in a variety of use cases with a standard set of management tools.
- NetApp FAS has evolved over the years from just NAS to also include block protocols. At this time they support almost all industry standard protocols.

Verified User
Manager in Information Technology
Mechanical or Industrial Engineering Company, 10,001+ employeesUnitrends MSP
- Unitrends backup feature is so good and works efficiently.
- Its UI is simplistic, appealing and without any ambiguity.
- It has multiple features like Encryption, backup scheduling and compression.
Digital support officer
HM Courts & Tribunals Service (HMCTS)Government Administration, 10,001+ employees
Cons
NetApp FAS series
- Deduplication job runs at certain times and creates a large CPU overhead for the system
- Management of a volumes, disk groups, LUNs, etc. is a burden to manage and is not efficient with storage capacity
- Upgrades are complicated and not "non-disruptive"
Lead System Engineer
Azusa Pacific UniversityHigher Education, 1001-5000 employees
Unitrends MSP
- Integration with Kaseya could be better.
- The standalone backup product need s UI and other features.
- Remote management of units would be useful.

Verified User
Manager in Information Technology
Information Technology & Services Company, 1-10 employeesPricing Details
NetApp FAS series
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Unitrends MSP
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Usability
NetApp FAS series
NetApp FAS series 8.0
Based on 1 answer
It does have a really nice and easy to use web interface to do pretty much anything you need with it. It was very simple to configure our volumes and luns and connect them to our VMWare environment using the interface. It has options to rename, shrink, grow, and other things with our luns and volumes. It was nice and easy to read graphs to see where you stand on your storage usage at a glance.

Verified User
Administrator in Information Technology
Restaurants Company, 10,001+ employeesUnitrends MSP
No score
No answers yet
No answers on this topic
Support Rating
NetApp FAS series
NetApp FAS series 9.8
Based on 5 answers
NetApp support in Brazil is managed by its partners. We know in other countries, such as the US and NO, they have support directly from Netapp. We have a very good NetApp partner working with us since the beginning, on both the implementation and daily support. Very few cases needed to be escalated to NetApp support, most of the cases are handled and satisfyingly closed by the partner.

Verified User
Administrator in Information Technology
Oil & Energy Company, 10,001+ employeesUnitrends MSP
No score
No answers yet
No answers on this topic
Alternatives Considered
NetApp FAS series
Removing PureStorage, which I consider to be ahead of the rest, NetApp FAS series does its job very well and it is not necessary to pay a lifetime support.
Storage Admin
despegar.comTranslation & Localization, 1001-5000 employees
Unitrends MSP
We compared solutions from Datto, and Veeam and found that Unitrends MSP gave a lower barrier to entry from a cost standpoint. The features that were available out of the box and multi-platform support made the choice a no-brainer when we were looking for options to protect our environment.

Verified User
Administrator in Information Technology
Law Practice Company, 11-50 employeesReturn on Investment
NetApp FAS series
- The speed of file recovery is the biggest positive impact. Recovering from a ransomware attack in minutes is something you can certainly brag about.
- Integration with products like Exchange and SQL can certainly speed up normal day to day processes. Not just in backup recovery situations either.
- Redundant paths make migrations and updates very easy with no downtime.

Verified User
Technician in Information Technology
Education Management Company, 201-500 employeesUnitrends MSP
- It has been a source of additional revenue
- It has improved our management of client backups while saving us support time
- It has been effective in [the] restoration of several clients who suffered ransomware attacks
Managing Partner
Erhart and Associates, LLCInformation Technology & Services, 1-10 employees