NetApp ONTAP System Manager vs Rocket Servergraph

Likelihood to Recommend

ONTAP System Manager is feature rich and all inclusive. It can work with multiple storage protocols and for various functionalities. It will replace your File Servers and your SAN and put them into one storage appliance. NFS, iSCSI, Fibre Channel, NVMe are all options. Snapshots and Offsite replication (Snapmirror) are all great. I can't think of a scenario where a NetApp wouldn't be a good fit.

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Steve Davis

Solutions Architect

Virgin OrbitInformation Technology and Services, 501-1000 employees

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Rocket Servergraph is well suited for any backup environment where the end user wants a more comprehensive understanding of their systems.I have not found one OEM supplied reporting system that can hold a candle to the job that Rocket does.

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John Mandel

Senior Systems Analyst

The New York TimesNewspapers, 1001-5000 employees

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Pros

System Manager is extremely good at resizing volumes, changing snapshot policies and making day-to-day changes.
The Dashboard and the Hardware and Diagnostics tabs are a great window into the health of your filer and Cluster. You can immediately see any issues like volumes that are nearly full or errors in the event logs.

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Brandon Burch

Coordinator of Network and Technical Services

Hudson Falls Central School DistrictEducation Management, 201-500 employees

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Failed backup reporting is easily tailored to specific person, group or function
The TSM console makes a novice admin more productive quickly as it builds the command syntax for you.
Alerts when a backup system is down or a resource like a storage pool will soon require expansion
Trend analysis and historical reporting support capital expenditures

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John Mandel

Senior Systems Analyst

The New York TimesNewspapers, 1001-5000 employees

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Cons

Not necessarily a dislike of OnCommand per se but I do dislike that you have to still use different flavors of this tool to get a holistic view of every aspect of your NetApp - System Manager, Performance Manager, Unified Manager etc
The initial process to connect to a filer probably could do with a little more friendly documentation as the format for filer name (or IP) and whether and SNMP string is required etc is not clear.
The ability for more complete search capability within the logs (so therefore not having to extract them to work with them) would be an advantage for the timely resolution of faults.

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Joe Cairns

Lead Database Administrator

FraedomInformation Technology and Services, 201-500 employees

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It would be nice to have an administrator console for Networker and Datadomain the likes of the one in TSM which is so incredibly helpful.

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John Mandel

Senior Systems Analyst

The New York TimesNewspapers, 1001-5000 employees

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Support Rating

NetApp ONTAP System Manager 10.0

Based on 3 answers

Support is great. Our account managers and system engineers regularly contact us and check in on us. Provide free training on various topics. Our team is readily available to answer any questions. Support tickets are generated automatically if anything goes wrong such as a disk going bad and a new one is sent out immediately. Very happy with support.

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Steve Davis

Solutions Architect

Virgin OrbitInformation Technology and Services, 501-1000 employees

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No score

No answers yet

No answers on this topic

Alternatives Considered

I've used NetApp systems for the last 12 years. The only alternative I have used is the old OnCommand system. This is a drastic improvement over what was available in the past. The ability to use this software from anywhere inside your network is huge. If you were to combine this with VPN access you could easily monitor and configure your NetApp from anywhere in the world

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Brandon Burch

Coordinator of Network and Technical Services

Hudson Falls Central School DistrictEducation Management, 201-500 employees

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No answers on this topic

Return on Investment

Previously were were running with just locally attached storage across all of our estate. With this tool we are not able to simplify the management of storage saving on resource usage across our Ops teams allowing us to focus on "more important" tasks.

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Joe Cairns

Lead Database Administrator

FraedomInformation Technology and Services, 201-500 employees

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Less need for close backup system oversight so it frees resources for other tasks
Found 50 plus tapes that were available scratches
You can more confidently determine the need for backup resources throng the systems predictive analysis.

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John Mandel

Senior Systems Analyst

The New York TimesNewspapers, 1001-5000 employees

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Pricing Details

General

Free Trial

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Free/Freemium Version

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Premium Consulting/Integration Services

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Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No