17 Ratings
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Score 8.8 out of 100
78 Ratings
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Score 7.8 out of 100

Attribute Ratings

  • NetApp ONTAP System Manager is rated higher in 1 area: Likelihood to Recommend
  • NetApp ONTAP System Manager and Veritas NetBackup are tied in 1 area: Support Rating

Likelihood to Recommend

9.6

NetApp ONTAP System Manager

96%
3 Ratings
8.8

Veritas NetBackup

88%
17 Ratings

Likelihood to Renew

NetApp ONTAP System Manager

N/A
0 Ratings
9.0

Veritas NetBackup

90%
1 Rating

Usability

NetApp ONTAP System Manager

N/A
0 Ratings
10.0

Veritas NetBackup

100%
1 Rating

Support Rating

10.0

NetApp ONTAP System Manager

100%
3 Ratings
10.0

Veritas NetBackup

100%
7 Ratings

Contract Terms and Pricing Model

NetApp ONTAP System Manager

N/A
0 Ratings
10.0

Veritas NetBackup

100%
1 Rating

Likelihood to Recommend

NetApp ONTAP System Manager

ONTAP System Manager is feature rich and all inclusive. It can work with multiple storage protocols and for various functionalities. It will replace your File Servers and your SAN and put them into one storage appliance. NFS, iSCSI, Fibre Channel, NVMe are all options. Snapshots and Offsite replication (Snapmirror) are all great. I can't think of a scenario where a NetApp wouldn't be a good fit.
Steve Davis | TrustRadius Reviewer

Veritas NetBackup

Like most enterprise backup applications, Symantec NetBackup (NBU) suffers from complexity. Using and understanding advanced features can be challenging at times. Real world experience is needed to know if they are worth the time to implement. On the other hand I have found NBU relativity easy to use with a little training from just a simple backup scheduling and restore perspective.
Anonymous | TrustRadius Reviewer

Pros

NetApp ONTAP System Manager

  • System Manager is extremely good at resizing volumes, changing snapshot policies and making day-to-day changes.
  • The Dashboard and the Hardware and Diagnostics tabs are a great window into the health of your filer and Cluster. You can immediately see any issues like volumes that are nearly full or errors in the event logs.
Brandon Burch | TrustRadius Reviewer

Veritas NetBackup

  • Upgrades are typically easy and normally have either no issues or very few that are easily resolved (wait a month or 2 before upgrading)
  • Using accelerator for the vm environment works well, and file level restores have been successful
  • Full vm recovery has worked every time
  • Backing up a physical server and restoring to a vm works as described
  • GRT Exchange backups are pretty easy, to setup
  • File level restores are simple
Anonymous | TrustRadius Reviewer

Cons

NetApp ONTAP System Manager

  • Not necessarily a dislike of OnCommand per se but I do dislike that you have to still use different flavors of this tool to get a holistic view of every aspect of your NetApp - System Manager, Performance Manager, Unified Manager etc
  • The initial process to connect to a filer probably could do with a little more friendly documentation as the format for filer name (or IP) and whether and SNMP string is required etc is not clear.
  • The ability for more complete search capability within the logs (so therefore not having to extract them to work with them) would be an advantage for the timely resolution of faults.
Joe Cairns | TrustRadius Reviewer

Veritas NetBackup

  • Admin console
  • SAP HANA application Templates should also be introduced instead of scripting
  • SAP MAXDB application template should also be introduced
  • Tape Management need improvement
  • MOBILE connectivity is missing
  • Admin console is so simple it should be more funcky or stylish
  • Small database should also be considered for backup
WAQAS ASGHAR SIPRA | TrustRadius Reviewer

Pricing Details

NetApp ONTAP System Manager

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Veritas NetBackup

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

NetApp ONTAP System Manager

No score
No answers yet
No answers on this topic

Veritas NetBackup

Veritas NetBackup 9.0
Based on 1 answer
Veritas continues to keep up with the backup game. There virtual machine backup capabilities are now top notch, and I believe they will prove valuable when our cloud presence demands a backup solution.
Anonymous | TrustRadius Reviewer

Usability

NetApp ONTAP System Manager

No score
No answers yet
No answers on this topic

Veritas NetBackup

Veritas NetBackup 10.0
Based on 1 answer
NetBackup provides a complete, flexible data protection solution for a variety of platforms. The platforms include Microsoft Windows, UNIX, and Linux systems. NetBackup lets you back up, archive, and restore files, folders or directories, and volumes or partitions that reside on your computer.
During a backup or an archive, the client sends backup data across the network to a NetBackup server. The NetBackup server manages the type of storage that is specified in the backup policy. During a restore, users can browse, then select the files and directories to recover.
WAQAS ASGHAR SIPRA | TrustRadius Reviewer

Support Rating

NetApp ONTAP System Manager

NetApp ONTAP System Manager 10.0
Based on 3 answers
Support is great. Our account managers and system engineers regularly contact us and check in on us. Provide free training on various topics. Our team is readily available to answer any questions. Support tickets are generated automatically if anything goes wrong such as a disk going bad and a new one is sent out immediately. Very happy with support.
Steve Davis | TrustRadius Reviewer

Veritas NetBackup

Veritas NetBackup 10.0
Based on 7 answers
Veritas support is very prompt and the acknowledgement/followup is hugely appreciable. They go deep to the issue and provide you satisfactory solutions. Creating ticket in portal is also very easy, does not adhere to severity priority, even if Sev2 response is very quick.
Ratnodeep Roy | TrustRadius Reviewer

Alternatives Considered

NetApp ONTAP System Manager

I've used NetApp systems for the last 12 years. The only alternative I have used is the old OnCommand system. This is a drastic improvement over what was available in the past. The ability to use this software from anywhere inside your network is huge. If you were to combine this with VPN access you could easily monitor and configure your NetApp from anywhere in the world
Brandon Burch | TrustRadius Reviewer

Veritas NetBackup

CrashPlan has the capability to sync data with a cloud storage source. This is great for a workstation where data is typically only for one user. However, Netbackup does a much better job for maintaining multiple levels of file restores for Enterprise Servers. Netbackup has a superior management console that does not rely on Cloud services in the event of an internet outage.
Rick Lupton | TrustRadius Reviewer

Contract Terms and Pricing Model

NetApp ONTAP System Manager

No score
No answers yet
No answers on this topic

Veritas NetBackup

Veritas NetBackup 10.0
Based on 1 answer
Veritas NetBackup is very expensive, and I think price is the main reason which some customers don't want to use this solution. The price is fair. Most people have felt this solution was somewhat expensive.
licensing model is based on the number of NetBackup clients, agents, servers, and options that NetBackup will be protecting or run on. A customer purchases the same number of licenses as the count of clients, agents, servers, and options.
WAQAS ASGHAR SIPRA | TrustRadius Reviewer

Professional Services

NetApp ONTAP System Manager

No answers on this topic

Veritas NetBackup

Education, Consulting and Managed services to keep our business running smooth.They provide the expertise needed to help you bridge the gap between excellent information management solutions and the information essential to help you reach maximum business value. They Meet information management goals with agility and flexibility.
Comprehensive 24x7 monitoring, management and support of your backup and archiving environments.
WAQAS ASGHAR SIPRA | TrustRadius Reviewer

Return on Investment

NetApp ONTAP System Manager

  • Previously were were running with just locally attached storage across all of our estate. With this tool we are not able to simplify the management of storage saving on resource usage across our Ops teams allowing us to focus on "more important" tasks.
Joe Cairns | TrustRadius Reviewer

Veritas NetBackup

  • We never experienced a significant system or data loss during the time we used NetBackup. We restored individuals files and small databases based upon user mistakes, but we never had to implement a DR plan. From that aspect, it is difficult to evaluate the ROI. Backups are a commodity service. Features are very similar across multiple tools. Once you decide to stay on-prem or move to the cloud, the list of options are narrowed. Then it becomes a matter of price.
  • From an administration and support perspective, the ROI is low. Vendor technical support is not always responsive. The first two tiers of support are not knowledgeable and their typical recommendation is to read the white paper. My small team spent a lot of time troubleshooting NetBackup, often without much vendor help.
Joel Gibbons | TrustRadius Reviewer

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