What users are saying about
145 Ratings
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Top Rated
1141 Ratings
145 Ratings
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Score 7.3 out of 100

ZoomInfo

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Top Rated
1141 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100

Likelihood to Recommend

NetBase Quid

In my use of [NetBase] Quid, I found the tool particularly suitable for curating pertinent content. It allowed me to develop more comprehensive analysis at a larger scale, all while substantially reducing the amount of research time needed. It is also a plus that [NetBase] Quid is delivered as a web app. I did some of my [NetBase] Quid work on a low-end Chromebook without issues.
Anonymous | TrustRadius Reviewer

ZoomInfo

ZoomInfo is great for companies that are both [industries] agnostic and specific. I've used it at both types of companies. For [marketing], it really lets you scale your efforts to those who are more likely to make a decision, especially if you have Insights, as opposed to just picking a list of companies that may not be in the market for your services, and spending lots of ad dollars to get their attention.
Alyssa Johnson | TrustRadius Reviewer

Feature Rating Comparison

Prospecting

NetBase Quid
ZoomInfo
7.9
Advanced search
NetBase Quid
ZoomInfo
8.3
Identification of new leads
NetBase Quid
ZoomInfo
7.8
List quality
NetBase Quid
ZoomInfo
7.6
List upload/download
NetBase Quid
ZoomInfo
7.9
Ideal customer targeting
NetBase Quid
ZoomInfo
7.6
Load time/data access
NetBase Quid
ZoomInfo
8.0

Sales Intelligence Data Standards

NetBase Quid
ZoomInfo
8.2
Contact information
NetBase Quid
ZoomInfo
8.2
Company information
NetBase Quid
ZoomInfo
8.4
Industry information
NetBase Quid
ZoomInfo
8.0

Data Augmentation & Lead Qualification

NetBase Quid
ZoomInfo
7.8
Lead qualification process
NetBase Quid
ZoomInfo
8.0
Smart lists and recommendations
NetBase Quid
ZoomInfo
7.4
Salesforce integration
NetBase Quid
ZoomInfo
8.7
Company/business profiles
NetBase Quid
ZoomInfo
8.2
Alerts and reminders
NetBase Quid
ZoomInfo
7.6
Data hygiene
NetBase Quid
ZoomInfo
7.5
Automatic data refresh
NetBase Quid
ZoomInfo
7.5
Tags
NetBase Quid
ZoomInfo
7.5
Filters and segmentation
NetBase Quid
ZoomInfo
8.0

Sales Intelligence Email Features

NetBase Quid
ZoomInfo
6.6
Sales email templates
NetBase Quid
ZoomInfo
7.2
Append emails to records
NetBase Quid
ZoomInfo
5.9

Pros

NetBase Quid

  • Their NLP is very strong with the ability to distinguish subject in sentences and then apply analysis based on either the subject or sentence. Competitors lack strong NLP and often have lower degrees of accuracy.
  • The platform is highly flexible with dozens of ways to filter and cut the data. It is great for an analyst that really wants to deep dive into the data. However, the analysis done automatically by NetBase is also strong enough that less experienced users would still be able to gain insight with ease.
  • The customizable dashboards are perfect for client reporting and drastically reduce the amount of time spent preparing recurring reports and decks. These are also very flexible depending on reporting needs.
Anonymous | TrustRadius Reviewer

ZoomInfo

  • ZoomInfo provides a relatively comprehensive list of companies as well as employees by location.
  • Most entries for individuals provide company phone numbers, direct business phone numbers, work emails and in many cases, cell phone and personal email information.
  • ZoomInfo provides tracking services, saved searches, and a project function to keep up with your search progress.
  • Live and recorded training classes are offered regularly.
Sylvia Brown | TrustRadius Reviewer

Cons

NetBase Quid

  • Dashboards can only currently be exported as PDFs. It would be helpful to have a more read/writable format (eg. PPT) that enables us to combine Netbase's outputs with other sources, or to make them more consistent with our own branding (colours, fonts etc.)
  • The business model revolves around a limited number of login seats. I would like to be able to roll out the tool to make it available/accessible to more people in the business, but the pricing model makes this impractical/uneconomical.
  • Logging out users after a period of inactivity can be frustrating when multitasking/task switching and unsaved work is lost.
  • While Netbase's focus on language processing is its key strength, additional functionality around social analysis (eg. people who follow a brand account, users who talk about X are also likely to talk about Y) is somewhat limited.
Scott Thompson | TrustRadius Reviewer

ZoomInfo

  • Many emails and phone numbers are not updated, very frustrating as a BDR, I [need] this information to be as updated as possible[.]
  • Many people do not exist when they join a company relatively recently. Hard to find them, unless they have been at the company for awhile[.]
  • Only big companies are usually in ZoomInfo, smaller companies are often left out[.]
Derek Chao | TrustRadius Reviewer

Likelihood to Renew

NetBase Quid

NetBase Quid 8.1
Based on 87 answers
We've had a good experience using the tool and have invested quite a bit of time training the internal team on how to get the most benefit out of it. There would need to be a compelling reason or business case to port over all of our existing topics and tool know-how to another platform.
Alisa Abrams | TrustRadius Reviewer

ZoomInfo

ZoomInfo 8.2
Based on 11 answers
With the combined resources of crowdsorced info on both data.com as well as the immediacy of info on LinkedIn, as well as intel on Hoovers, information provided on ZoomInfo is more readily available if you have the time to invest in looking for it. However, at the pace we do business, having a "one stop shop" for information is very convenient. On efficiency alone, ZoomInfo is worth the price of subscription considering our business model.
Isaac Cabrera | TrustRadius Reviewer

Usability

NetBase Quid

NetBase Quid 9.0
Based on 13 answers
Very simple to use, quick to pick up on the key principles, and a task-centric design (ie. Topics to set up what you want to analyze, Analysis to do the exploration/analysis, and Dashboards to pull results and findings together to generate reports.) All intuitive, drag & drop etc.
Scott Thompson | TrustRadius Reviewer

ZoomInfo

ZoomInfo 10.0
Based on 2 answers
Overall, ZoomInfo scores a 9! It is simple to use, the ROI is positive for my organization. This is a tool I can have new users dive right into without a lot of time spent on tutorials, even for thise with little to no experience with this type of tool
Anonymous | TrustRadius Reviewer

Performance

NetBase Quid

NetBase Quid 9.5
Based on 12 answers
NetBase constantly updates the platform with features. The platforms ability to analyze complex social listening topics is exceptional. Its fast and gives you the ability to create standardized reports for a quick topic analysis. Additionally, the standard overview tab provides the topic at a glance and assists in quickly identifying areas to further analyze. Great product with excellent support behind it!
Ted Tagalakis | TrustRadius Reviewer

ZoomInfo

No score
No answers yet
No answers on this topic

Support Rating

NetBase Quid

NetBase Quid 9.1
Based on 22 answers
Our support contact is always available and will spend all of the time required to make sure our questions are answered.
Anonymous | TrustRadius Reviewer

ZoomInfo

ZoomInfo 7.9
Based on 2 answers
No answer on this topic is available.

Implementation Rating

NetBase Quid

NetBase Quid 9.6
Based on 8 answers
We had an internal implementation meeting with the NetBase team as well as a business seat implementation for one of our clients. I would highly recommend having all stakeholders attend an implementation meeting as they can understand the power of this platform.
Ted Tagalakis | TrustRadius Reviewer

ZoomInfo

No score
No answers yet
No answers on this topic

Alternatives Considered

NetBase Quid

Meltwater took too long to load whenever you had to change keywords, their customer service was not very responsive, and their interface was not very customizeable. We decided to search for a new software company and we invited many companies to present. We selected Netbase after a free trial for reasons stated earlier.
Melissa Schwartz | TrustRadius Reviewer

ZoomInfo

When I last evaluated, Apollo was a better bang for the buck as it had similar level data, but I could run email campaigns directly in [the tool] and didn't have to take data out of ZoomInfo, put them into SFDC, and [then] sync them with my Outreach tool.
Scott Phillips | TrustRadius Reviewer

Return on Investment

NetBase Quid

  • Positive - NetBase allows us to quickly gather a high level over view of a topic, which helps for new business pitch and being able to inform the account teams of basic information.
  • Negative - We have to use other tools to gather news, which affects our budget.
Scott Reitzel | TrustRadius Reviewer

ZoomInfo

  • It has had a positive impact in that it has helped us to research current clients employment backgrounds, helping us to be more prepared for conversations
  • It has had a positive impact in that it has helped us identify personnel who might be a fit for our services in various companies / industries
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

NetBase Quid

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Starting Price

ZoomInfo

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

Rating Summary

Likelihood to Recommend

NetBase Quid
7.3
ZoomInfo
8.4

Likelihood to Renew

NetBase Quid
8.1
ZoomInfo
8.2

Usability

NetBase Quid
9.0
ZoomInfo
10.0

Performance

NetBase Quid
9.5
ZoomInfo

Support Rating

NetBase Quid
9.1
ZoomInfo
7.9

Implementation Rating

NetBase Quid
9.6
ZoomInfo

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