Netchex vs. Paychex Accounting Online

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Netchex
Score 8.2 out of 10
N/A
Netchex is a HR, payroll, and tax administration software platform with solutions dedicated to recruitment, hiring, and onboarding as well as payroll, tax compliance, HR, time/attendance, benefits management, and analytics for these areas.N/A
Paychex Accounting Online
Score 6.2 out of 10
Small Businesses (1-50 employees)
Paychex Accounting Online is accounting and financial management software that is hosted in the cloud. This software automates invoicing and billing, tracks expenses and income, and provides todayês small business owner with real-time visibility of their cash flow and financial position. Delivered as SaaS (Software as a Service), Paychex Accounting Online is accessible directly from the internet through all major browsers (IE, Safari, FireFox, and Chrome). It is also accessible on mobile devices…N/A
Pricing
NetchexPaychex Accounting Online
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
NetchexPaychex Accounting Online
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
NetchexPaychex Accounting Online
Considered Both Products
Netchex
Chose Netchex
We used Paychex prior to switching to Netchex. We decided to make the move because of an impending integration that Netchex had planned with our onboarding system, Workbright. That integration has happened, but not in the way that we had hoped so we are not taking advantage of …
Paychex Accounting Online

No answer on this topic

Top Pros
Top Cons
Features
NetchexPaychex Accounting Online
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Netchex
8.4
12 Ratings
2% above category average
Paychex Accounting Online
7.8
8 Ratings
3% above category average
Pay calculation9.012 Ratings8.08 Ratings
Support for external payroll vendors6.74 Ratings00 Ratings
Off-cycle/On-Demand payment8.59 Ratings00 Ratings
Benefit plan administration8.49 Ratings8.05 Ratings
Direct deposit files9.312 Ratings8.08 Ratings
Salary revision and increment management8.78 Ratings7.05 Ratings
Reimbursement management7.97 Ratings8.03 Ratings
Customization
Comparison of Customization features of Product A and Product B
Netchex
-
Ratings
Paychex Accounting Online
9.0
2 Ratings
23% above category average
API for custom integration00 Ratings9.02 Ratings
Plug-ins00 Ratings9.01 Ratings
Security
Comparison of Security features of Product A and Product B
Netchex
-
Ratings
Paychex Accounting Online
7.5
3 Ratings
7% below category average
Single sign-on capability00 Ratings7.03 Ratings
Role-based user permissions00 Ratings8.03 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Netchex
-
Ratings
Paychex Accounting Online
7.3
6 Ratings
2% below category average
Dashboards00 Ratings6.02 Ratings
Standard reports00 Ratings8.06 Ratings
Custom reports00 Ratings8.04 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Netchex
-
Ratings
Paychex Accounting Online
7.4
5 Ratings
0% below category average
Accounts payable00 Ratings7.01 Ratings
Accounts receivable00 Ratings7.01 Ratings
Cash management00 Ratings8.01 Ratings
Bank reconciliation00 Ratings8.01 Ratings
Expense management00 Ratings8.01 Ratings
Time tracking00 Ratings6.23 Ratings
Fixed asset management00 Ratings8.01 Ratings
Multi-currency support00 Ratings8.01 Ratings
Multi-division support00 Ratings4.42 Ratings
Regulations compliance00 Ratings8.01 Ratings
Electronic tax filing00 Ratings8.04 Ratings
Self-service portal00 Ratings8.04 Ratings
Best Alternatives
NetchexPaychex Accounting Online
Small Businesses
OnPay
OnPay
Score 9.3 out of 10
Sage Intacct
Sage Intacct
Score 8.8 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.2 out of 10
ProContractor
ProContractor
Score 9.1 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 8.8 out of 10
BlackLine
BlackLine
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
NetchexPaychex Accounting Online
Likelihood to Recommend
9.6
(20 ratings)
8.0
(9 ratings)
Likelihood to Renew
9.6
(2 ratings)
10.0
(1 ratings)
Usability
9.6
(2 ratings)
10.0
(1 ratings)
Support Rating
9.6
(3 ratings)
9.5
(4 ratings)
Implementation Rating
8.5
(2 ratings)
10.0
(2 ratings)
User Testimonials
NetchexPaychex Accounting Online
Likelihood to Recommend
Netchex
Netchex is great if you want to log in to one place to take care of all things employee-related. It is especially helpful if you have multiple locations or divisions as you can easily set these up and manage them as needed. The more employees you have, the more you will benefit from a program like Netchex that provides so much support for your business. Our company has multiple locations of stores and many employee position levels and Netchex has been great at keeping all of this simple when a lessor product could make it much more complicated. Netchex would not be as appropriate if you have a very small business or a simple payroll structure. It would definitely still work well for you, it would just be more sophisticated than you would require.
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Paychex, Inc.
I think Paychex Online payroll can be an asset for nearly any employer, especially if there have been improvements to allow employee access and data storage. Many employees prefer to be paperless and would rather access paystubs, W-2s, etc. online and/or via email. It'd also be great for employees to be able to make healthcare, 401k, etc., selections online and/or review selections made previously or in a different venue.
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Pros
Netchex
  • My Netchex Service Team is very responsive and friendly. They are willing and able to spend the amount of time needed on one call to troubleshoot most problems or answer questions.
  • Their recent updates to the employee dashboard have been well-received by our seasonal team. Employees are able to quickly find what they are looking for which has minimized the amount of requests that my team receives regarding questions on pay or updating personal information.
  • Online W-2 forms have been a game-changer for us since moving to Netchex. Our staff tend to move around a lot and most do not get the mailed copy of their W-2. The electronic consent has saved me hours and hours of time.
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Paychex, Inc.
  • Process payroll
  • Tax notices are addressed quickly
  • Account manager is very responsive
  • If payroll has an error we can pull back with no issues in a timely manner
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Cons
Netchex
  • Support needs to be available more times than just normal business hours.
  • Tax support is basically non-existent. This seems that it should be TOP NOTCH.
  • Some of the functionality of the Netchex program could be tweaked. It is not a keyboard friendly program at all. Must mouse your way through. When the program times out, it takes 2 to 3 screens before it really logs you out.
  • When submitting from Netchex to Dealertrack, it would be nice to show the payroll # or payroll date that has been submitted. Currently once you hit submit, the screen reverts back to the last successful payroll submit. This process is just a bit confusing, especially for new users.
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Paychex, Inc.
  • Can't assign invoices to categories like salesperson, division, or location, nor can your customers return a payment via credit card (there's no support for merchant accounts).
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Likelihood to Renew
Netchex
Easy to work with.
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Paychex, Inc.
Had the company I worked for not gone out of business, it is likely they would have continued using this service.
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Usability
Netchex
Very user friendly and great interface.
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Paychex, Inc.
The software was very user friendly. Menus were intuitive so that even with minimal training I found what I was looking for with minimal effort
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Support Rating
Netchex
The first line CE team is phenomenal. They are helpful, friendly, and knowledgeable. We have had less luck with the responsiveness of the tax department. However, their response time has improved drastically over the past year.
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Paychex, Inc.
They deserve this rating. When I first began using Paychex at AIT they were there to answer all of my questions as needed because there was no one in the company who knew what they were doing. I had to do reports that Payroll normally did not do but I did. Thank goodness for Teshia and Martha at Paychex.
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Implementation Rating
Netchex
Implementation took some time but was pretty much error free.
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Paychex, Inc.
Implementation was very smooth. The most cumbersome task was entering the current employees into the system during initial set up, but Paychex staff handled most of that and verified against prior system reports as well as internal reports provided to ensure 100% accuracy.
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Alternatives Considered
Netchex
I like that they are not so big that they ignore the small customers. They are also reasonably priced. Their support is excellent, I had worked with ADP in a prior position, and we did not have the same kind of support
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Paychex, Inc.
I haven't used any others, this is the only one I'm familiar with. It was already being used before I got here, so I didn't have much "deciding" to do.
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Return on Investment
Netchex
  • Associates can easily access their data and make changes to things like their address and direct deposit, saving manager time to focus on more critical tasks within the organization
  • NetRecruitier has one site that can be posted to multiple job boards with one applicant tracking system
  • Electronic Onboarding allows us to get information out to the new employee so we can start with expectations on their first day and they know what to expect.
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Paychex, Inc.
  • The most positive impact Paychex has is their Customer Service. I LOVE Paychex Customer Service. Enough said.
  • Paychex's IT Department is on point.
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ScreenShots

Paychex Accounting Online Screenshots

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