What users are saying about
3 Ratings
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Score 8 out of 100
29 Ratings
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Score 3.9 out of 100

Likelihood to Recommend

Netchex

I think Netchex is great for a small to mid-sized business where employee turnover is low. The most time-consuming and frustrating parts of Netchex are also associated with the number of employees I have to add/delete from the system each season.
Mindy Yeager, PHR | TrustRadius Reviewer

Paychex Accounting Online

I think Paychex Online payroll can be an asset for nearly any employer, especially if there have been improvements to allow employee access and data storage. Many employees prefer to be paperless and would rather access paystubs, W-2s, etc. online and/or via email. It'd also be great for employees to be able to make healthcare, 401k, etc., selections online and/or review selections made previously or in a different venue.
Teresa McLaughlin | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

Netchex
Paychex Accounting Online
7.8
Pay calculation
Netchex
Paychex Accounting Online
8.0
Benefit plan administration
Netchex
Paychex Accounting Online
8.0
Direct deposit files
Netchex
Paychex Accounting Online
8.0
Salary revision and increment management
Netchex
Paychex Accounting Online
7.0
Reimbursement management
Netchex
Paychex Accounting Online
8.0

Customization

Netchex
Paychex Accounting Online
9.0
API for custom integration
Netchex
Paychex Accounting Online
9.0
Plug-ins
Netchex
Paychex Accounting Online
9.0

Security

Netchex
Paychex Accounting Online
7.5
Single sign-on capability
Netchex
Paychex Accounting Online
7.0
Role-based user permissions
Netchex
Paychex Accounting Online
8.0

Reporting & Analytics

Netchex
Paychex Accounting Online
7.3
Dashboards
Netchex
Paychex Accounting Online
6.0
Standard reports
Netchex
Paychex Accounting Online
8.0
Custom reports
Netchex
Paychex Accounting Online
8.0

General Ledger and Configurable Accounting

Netchex
Paychex Accounting Online
7.4
Accounts payable
Netchex
Paychex Accounting Online
7.0
Accounts receivable
Netchex
Paychex Accounting Online
7.0
Cash management
Netchex
Paychex Accounting Online
8.0
Bank reconciliation
Netchex
Paychex Accounting Online
8.0
Expense management
Netchex
Paychex Accounting Online
8.0
Time tracking
Netchex
Paychex Accounting Online
6.2
Fixed asset management
Netchex
Paychex Accounting Online
8.0
Multi-currency support
Netchex
Paychex Accounting Online
8.0
Multi-division support
Netchex
Paychex Accounting Online
4.4
Regulations compliance
Netchex
Paychex Accounting Online
8.0
Electronic tax filing
Netchex
Paychex Accounting Online
8.0
Self-service portal
Netchex
Paychex Accounting Online
8.0

Pros

Netchex

  • Processing payrolls is easy and convenient. This web based product makes it easy to access and key in payroll data anytime.
  • Customer service is top notch! The whole team goes above and beyond to make sure I have the tools I need each day and answers to questions as they arise.
  • Netchex connects our HR department to our employees beautifully. We can easily direct them to data in their Netchex profile that they may need. We can also post news, articles and documents for them to easily access from their dashboard.
Karen Stuart, CSP | TrustRadius Reviewer

Paychex Accounting Online

  • Interactive dashboard
  • Double-entry accounting
  • Customizable Chart of Accounts
  • Standard financial reports: Balance Sheet, Profit and Loss, and Trial Balance
  • You can connect to the financial institutions where you have accounts and download transactions
Ginelle Cross, CPP | TrustRadius Reviewer

Cons

Netchex

  • One step in the login process needs to be corrected
  • The non-working aspect of the login process is easily bypassed, so it doesn't prevent you from gaining access
Anonymous | TrustRadius Reviewer

Paychex Accounting Online

  • One thing I can think of is when you need to run a report that has to include more than two years of payroll information (year to date salaries, etc.) you are unable to do so BUT if you contact your rep they can do it for you. I am sure they will come up with a solution for this problem sometime in the near future.
Yvetta Clark | TrustRadius Reviewer

Likelihood to Renew

Netchex

No score
No answers yet
No answers on this topic

Paychex Accounting Online

Paychex Accounting Online 10.0
Based on 1 answer
Had the company I worked for not gone out of business, it is likely they would have continued using this service.
Teresa McLaughlin | TrustRadius Reviewer

Usability

Netchex

No score
No answers yet
No answers on this topic

Paychex Accounting Online

Paychex Accounting Online 10.0
Based on 1 answer
The software was very user friendly. Menus were intuitive so that even with minimal training I found what I was looking for with minimal effort
Teresa McLaughlin | TrustRadius Reviewer

Support Rating

Netchex

Netchex 9.0
Based on 1 answer
The first line CE team is phenomenal. They are helpful, friendly, and knowledgeable. We have had less luck with the responsiveness of the tax department. However, their response time has improved drastically over the past year.
Mindy Yeager, PHR | TrustRadius Reviewer

Paychex Accounting Online

Paychex Accounting Online 9.5
Based on 2 answers
They deserve this rating. When I first began using Paychex at AIT they were there to answer all of my questions as needed because there was no one in the company who knew what they were doing. I had to do reports that Payroll normally did not do but I did. Thank goodness for Teshia and Martha at Paychex.
Yvetta Clark | TrustRadius Reviewer

Implementation Rating

Netchex

No score
No answers yet
No answers on this topic

Paychex Accounting Online

Paychex Accounting Online 10.0
Based on 1 answer
Implementation was very smooth. The most cumbersome task was entering the current employees into the system during initial set up, but Paychex staff handled most of that and verified against prior system reports as well as internal reports provided to ensure 100% accuracy.
Teresa McLaughlin | TrustRadius Reviewer

Alternatives Considered

Netchex

Reporting features available in Netchex far exceed those we were able to get from optimum. Customer service from Netchex is light years ahead of the competition!!
Karen Stuart, CSP | TrustRadius Reviewer

Paychex Accounting Online

I haven't used any others, this is the only one I'm familiar with. It was already being used before I got here, so I didn't have much "deciding" to do.
Anonymous | TrustRadius Reviewer

Return on Investment

Netchex

  • It's fully automated for online processing
  • It allows us to process payroll without having to hire additional personnel, thus saving us money.
Anonymous | TrustRadius Reviewer

Paychex Accounting Online

  • The most positive impact Paychex has is their Customer Service. I LOVE Paychex Customer Service. Enough said.
  • Paychex's IT Department is on point.
Yvetta Clark | TrustRadius Reviewer

Screenshots

Netchex

Pricing Details

Netchex

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Paychex Accounting Online

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Netchex
8.0
Paychex Accounting Online
7.0

Likelihood to Renew

Netchex
Paychex Accounting Online
10.0

Usability

Netchex
Paychex Accounting Online
10.0

Support Rating

Netchex
9.0
Paychex Accounting Online
9.5

Implementation Rating

Netchex
Paychex Accounting Online
10.0

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