Netchex vs Paychex Accounting Online

Likelihood to Recommend

I think Netchex is great for a small to mid-sized business where employee turnover is low. The most time-consuming and frustrating parts of Netchex are also associated with the number of employees I have to add/delete from the system each season.

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Mindy Yeager, PHR

Human Resources/Staffing Director

Avid4 AdventureRecreational Facilities & Services, 501-1000 employees

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I think Paychex Online payroll can be an asset for nearly any employer, especially if there have been improvements to allow employee access and data storage. Many employees prefer to be paperless and would rather access paystubs, W-2s, etc. online and/or via email. It'd also be great for employees to be able to make healthcare, 401k, etc., selections online and/or review selections made previously or in a different venue.

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Teresa McLaughlin

Staff Accountant

Landmark Apartment TrustReal Estate, 11-50 employees

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Feature Rating Comparison

Netchex

Paychex Accounting Online

Pay calculation

Benefit plan administration

Direct deposit files

Salary revision and increment management

Reimbursement management

Netchex

Paychex Accounting Online

API for custom integration

Plug-ins

Netchex

Paychex Accounting Online

Single sign-on capability

Role-based user permissions

Netchex

Paychex Accounting Online

Dashboards

Standard reports

Custom reports

Netchex

Paychex Accounting Online

Accounts payable

Accounts receivable

Cash management

Bank reconciliation

Expense management

Time tracking

Fixed asset management

Multi-currency support

Multi-division support

Regulations compliance

Electronic tax filing

Self-service portal

Pros

Processing payrolls is easy and convenient. This web based product makes it easy to access and key in payroll data anytime.
Customer service is top notch! The whole team goes above and beyond to make sure I have the tools I need each day and answers to questions as they arise.
Netchex connects our HR department to our employees beautifully. We can easily direct them to data in their Netchex profile that they may need. We can also post news, articles and documents for them to easily access from their dashboard.

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Karen Stuart, CSP

Payroll Coordinator

Merchants FoodserviceFood & Beverages, 501-1000 employees

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Interactive dashboard
Double-entry accounting
Customizable Chart of Accounts
Standard financial reports: Balance Sheet, Profit and Loss, and Trial Balance
You can connect to the financial institutions where you have accounts and download transactions

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Ginelle Cross, CPP

Payroll Tax Supervisor

OneSource VirtualAccounting, 501-1000 employees

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Cons

One step in the login process needs to be corrected
The non-working aspect of the login process is easily bypassed, so it doesn't prevent you from gaining access

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Verified User

Manager in Information Technology

Retail Company, 51-200 employees

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One thing I can think of is when you need to run a report that has to include more than two years of payroll information (year to date salaries, etc.) you are unable to do so BUT if you contact your rep they can do it for you. I am sure they will come up with a solution for this problem sometime in the near future.

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Yvetta Clark

Accounting Manager

AIT - Aplied Integrated TechnologiesInformation Technology and Services, 201-500 employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

Paychex Accounting Online 10.0

Based on 1 answer

Had the company I worked for not gone out of business, it is likely they would have continued using this service.

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Teresa McLaughlin

Staff Accountant

Landmark Apartment TrustReal Estate, 11-50 employees

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Usability

No score

No answers yet

No answers on this topic

Paychex Accounting Online 10.0

Based on 1 answer

The software was very user friendly. Menus were intuitive so that even with minimal training I found what I was looking for with minimal effort

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Teresa McLaughlin

Staff Accountant

Landmark Apartment TrustReal Estate, 11-50 employees

View all 1 answers on this topic

Support Rating

Netchex 9.0

Based on 1 answer

The first line CE team is phenomenal. They are helpful, friendly, and knowledgeable. We have had less luck with the responsiveness of the tax department. However, their response time has improved drastically over the past year.

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Mindy Yeager, PHR

Human Resources/Staffing Director

Avid4 AdventureRecreational Facilities & Services, 501-1000 employees

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Paychex Accounting Online 9.5

Based on 2 answers

They deserve this rating. When I first began using Paychex at AIT they were there to answer all of my questions as needed because there was no one in the company who knew what they were doing. I had to do reports that Payroll normally did not do but I did. Thank goodness for Teshia and Martha at Paychex.

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Yvetta Clark

Accounting Manager

AIT - Aplied Integrated TechnologiesInformation Technology and Services, 201-500 employees

View all 2 answers on this topic

Implementation Rating

No score

No answers yet

No answers on this topic

Paychex Accounting Online 10.0

Based on 1 answer

Implementation was very smooth. The most cumbersome task was entering the current employees into the system during initial set up, but Paychex staff handled most of that and verified against prior system reports as well as internal reports provided to ensure 100% accuracy.

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Teresa McLaughlin

Staff Accountant

Landmark Apartment TrustReal Estate, 11-50 employees

View all 1 answers on this topic

Alternatives Considered

Reporting features available in Netchex far exceed those we were able to get from optimum. Customer service from Netchex is light years ahead of the competition!!

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Karen Stuart, CSP

Payroll Coordinator

Merchants FoodserviceFood & Beverages, 501-1000 employees

View all 3 answers on this topic

I haven't used any others, this is the only one I'm familiar with. It was already being used before I got here, so I didn't have much "deciding" to do.

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Verified User

Analyst in Corporate

Management Consulting Company, 11-50 employees

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Return on Investment

It's fully automated for online processing
It allows us to process payroll without having to hire additional personnel, thus saving us money.

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Verified User

Manager in Information Technology

Retail Company, 51-200 employees

View all 3 answers on this topic

The most positive impact Paychex has is their Customer Service. I LOVE Paychex Customer Service. Enough said.
Paychex's IT Department is on point.

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Yvetta Clark

Accounting Manager

AIT - Aplied Integrated TechnologiesInformation Technology and Services, 201-500 employees

View all 8 answers on this topic

Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

Rating Summary

Netchex

Paychex Accounting Online

Netchex

Paychex Accounting Online

Netchex

Paychex Accounting Online

Netchex

Paychex Accounting Online

Netchex

Paychex Accounting Online

Likelihood to Recommend

Netchex

Paychex Accounting Online

Feature Rating Comparison

Pay calculation

Benefit plan administration

Direct deposit files

Salary revision and increment management

Reimbursement management

API for custom integration

Plug-ins

Single sign-on capability

Role-based user permissions

Dashboards

Standard reports

Custom reports

Accounts payable

Accounts receivable

Cash management

Bank reconciliation

Expense management

Time tracking

Fixed asset management

Multi-currency support

Multi-division support

Regulations compliance

Electronic tax filing

Self-service portal

Pros

Netchex

Paychex Accounting Online

Cons

Netchex

Paychex Accounting Online

Likelihood to Renew

Netchex

Paychex Accounting Online

Usability

Netchex

Paychex Accounting Online

Support Rating

Netchex

Paychex Accounting Online

Implementation Rating

Netchex

Paychex Accounting Online

Alternatives Considered

Netchex

Paychex Accounting Online

Return on Investment

Netchex

Paychex Accounting Online

Screenshots

Netchex

Paychex Accounting Online

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Rating Summary

Add comparison