What users are saying about
14 Ratings
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Score 8.9 out of 100
30 Ratings
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Score 6.3 out of 100

Likelihood to Recommend

Netchex

I think for a small to midsize company Netchex does a great job keeping up with the big players in the industry and I would for sure recommend them as they have always done a great job for us. They are a great partner when it comes to processing payroll and staying current
John Riley, SHRM-CP | TrustRadius Reviewer

Paychex Accounting Online

I think Paychex Online payroll can be an asset for nearly any employer, especially if there have been improvements to allow employee access and data storage. Many employees prefer to be paperless and would rather access paystubs, W-2s, etc. online and/or via email. It'd also be great for employees to be able to make healthcare, 401k, etc., selections online and/or review selections made previously or in a different venue.
Teresa McLaughlin | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

Netchex
8.5
Paychex Accounting Online
7.8
Pay calculation
Netchex
9.0
Paychex Accounting Online
8.0
Support for external payroll vendors
Netchex
8.8
Paychex Accounting Online
Off-cycle/On-Demand payment
Netchex
8.8
Paychex Accounting Online
Benefit plan administration
Netchex
7.7
Paychex Accounting Online
8.0
Direct deposit files
Netchex
9.3
Paychex Accounting Online
8.0
Salary revision and increment management
Netchex
9.0
Paychex Accounting Online
7.0
Reimbursement management
Netchex
7.2
Paychex Accounting Online
8.0

Customization

Netchex
Paychex Accounting Online
9.0
API for custom integration
Netchex
Paychex Accounting Online
9.0
Plug-ins
Netchex
Paychex Accounting Online
9.0

Security

Netchex
Paychex Accounting Online
7.5
Single sign-on capability
Netchex
Paychex Accounting Online
7.0
Role-based user permissions
Netchex
Paychex Accounting Online
8.0

Reporting & Analytics

Netchex
Paychex Accounting Online
7.3
Dashboards
Netchex
Paychex Accounting Online
6.0
Standard reports
Netchex
Paychex Accounting Online
8.0
Custom reports
Netchex
Paychex Accounting Online
8.0

General Ledger and Configurable Accounting

Netchex
Paychex Accounting Online
7.4
Accounts payable
Netchex
Paychex Accounting Online
7.0
Accounts receivable
Netchex
Paychex Accounting Online
7.0
Cash management
Netchex
Paychex Accounting Online
8.0
Bank reconciliation
Netchex
Paychex Accounting Online
8.0
Expense management
Netchex
Paychex Accounting Online
8.0
Time tracking
Netchex
Paychex Accounting Online
6.2
Fixed asset management
Netchex
Paychex Accounting Online
8.0
Multi-currency support
Netchex
Paychex Accounting Online
8.0
Multi-division support
Netchex
Paychex Accounting Online
4.4
Regulations compliance
Netchex
Paychex Accounting Online
8.0
Electronic tax filing
Netchex
Paychex Accounting Online
8.0
Self-service portal
Netchex
Paychex Accounting Online
8.0

Pros

Netchex

  • My Netchex Service Team is very responsive and friendly. They are willing and able to spend the amount of time needed on one call to troubleshoot most problems or answer questions.
  • Their recent updates to the employee dashboard have been well-received by our seasonal team. Employees are able to quickly find what they are looking for which has minimized the amount of requests that my team receives regarding questions on pay or updating personal information.
  • Online W-2 forms have been a game-changer for us since moving to Netchex. Our staff tend to move around a lot and most do not get the mailed copy of their W-2. The electronic consent has saved me hours and hours of time.
Mindy Yeager, PHR | TrustRadius Reviewer

Paychex Accounting Online

  • Interactive dashboard
  • Double-entry accounting
  • Customizable Chart of Accounts
  • Standard financial reports: Balance Sheet, Profit and Loss, and Trial Balance
  • You can connect to the financial institutions where you have accounts and download transactions
Ginelle Cross, CPP | TrustRadius Reviewer

Cons

Netchex

  • Benefits - program is not as user-friendly for admin or employee as other HRIS
  • Carrier connections - there are too many issues with the third party
  • Pricing - so many new features that aren't included with the current price, it can be difficult to have your company understand the need for a product due to the additional cost
Jennifer Stallings | TrustRadius Reviewer

Paychex Accounting Online

  • One thing I can think of is when you need to run a report that has to include more than two years of payroll information (year to date salaries, etc.) you are unable to do so BUT if you contact your rep they can do it for you. I am sure they will come up with a solution for this problem sometime in the near future.
Yvetta Clark | TrustRadius Reviewer

Likelihood to Renew

Netchex

Netchex 9.1
Based on 1 answer
No answer on this topic is available.

Paychex Accounting Online

Paychex Accounting Online 10.0
Based on 1 answer
Had the company I worked for not gone out of business, it is likely they would have continued using this service.
Teresa McLaughlin | TrustRadius Reviewer

Usability

Netchex

Netchex 9.1
Based on 1 answer
Very user friendly and great interface.
John Riley, SHRM-CP | TrustRadius Reviewer

Paychex Accounting Online

Paychex Accounting Online 10.0
Based on 1 answer
The software was very user friendly. Menus were intuitive so that even with minimal training I found what I was looking for with minimal effort
Teresa McLaughlin | TrustRadius Reviewer

Support Rating

Netchex

Netchex 9.1
Based on 2 answers
The first line CE team is phenomenal. They are helpful, friendly, and knowledgeable. We have had less luck with the responsiveness of the tax department. However, their response time has improved drastically over the past year.
Mindy Yeager, PHR | TrustRadius Reviewer

Paychex Accounting Online

Paychex Accounting Online 9.5
Based on 4 answers
They deserve this rating. When I first began using Paychex at AIT they were there to answer all of my questions as needed because there was no one in the company who knew what they were doing. I had to do reports that Payroll normally did not do but I did. Thank goodness for Teshia and Martha at Paychex.
Yvetta Clark | TrustRadius Reviewer

Implementation Rating

Netchex

Netchex 9.1
Based on 1 answer
There were no issues
John Riley, SHRM-CP | TrustRadius Reviewer

Paychex Accounting Online

Paychex Accounting Online 10.0
Based on 2 answers
Implementation was very smooth. The most cumbersome task was entering the current employees into the system during initial set up, but Paychex staff handled most of that and verified against prior system reports as well as internal reports provided to ensure 100% accuracy.
Teresa McLaughlin | TrustRadius Reviewer

Alternatives Considered

Netchex

The biggest difference I see between Netchex and our previous vendor is customer service. Our previous vendor would take days, if not weeks, to respond with an inquiry. Netchex generally does within 24 hours via email or immediately if you call. The second biggest difference is ease of use, both managers and associates have commented on how much easier it is to use.
Erica Payne PHR SHRM-CP | TrustRadius Reviewer

Paychex Accounting Online

I haven't used any others, this is the only one I'm familiar with. It was already being used before I got here, so I didn't have much "deciding" to do.
Anonymous | TrustRadius Reviewer

Return on Investment

Netchex

  • Associates can easily access their data and make changes to things like their address and direct deposit, saving manager time to focus on more critical tasks within the organization
  • NetRecruitier has one site that can be posted to multiple job boards with one applicant tracking system
  • Electronic Onboarding allows us to get information out to the new employee so we can start with expectations on their first day and they know what to expect.
Erica Payne PHR SHRM-CP | TrustRadius Reviewer

Paychex Accounting Online

  • The most positive impact Paychex has is their Customer Service. I LOVE Paychex Customer Service. Enough said.
  • Paychex's IT Department is on point.
Yvetta Clark | TrustRadius Reviewer

Screenshots

Netchex

Pricing Details

Netchex

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Paychex Accounting Online

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

Rating Summary

Likelihood to Recommend

Netchex
8.7
Paychex Accounting Online
7.0

Likelihood to Renew

Netchex
9.1
Paychex Accounting Online
10.0

Usability

Netchex
9.1
Paychex Accounting Online
10.0

Support Rating

Netchex
9.1
Paychex Accounting Online
9.5

Implementation Rating

Netchex
9.1
Paychex Accounting Online
10.0

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