What users are saying about
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
906 Ratings
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8 out of 100

UltiPro

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
906 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100

Likelihood to Recommend

Netchex

I think Netchex is great for a small to mid-sized business where employee turnover is low. The most time-consuming and frustrating parts of Netchex are also associated with the number of employees I have to add/delete from the system each season.
Mindy Yeager, PHR | TrustRadius Reviewer

UltiPro

Day to day payroll support is phenomenal. We also have a great CRM, Jay S., who always has our back, understands our account, and helps escalate appropriately and quickly. Many of the applications are bolt-ons and the cohesiveness of the overall product isn't there. Each system has a different look, different feel, different support team, etc. Reporting is also another pain point. Unless you are a professional report writer, BI is very complicated to understand and build reports. Also, very time-consuming. A better dashboard reporting/data warehouse view would be nice. As well as a simple query tool for nontechnical individuals.
Ann Aguirre | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Netchex
UltiPro
8.2
Employee demographic data
Netchex
UltiPro
8.9
Employment history
Netchex
UltiPro
8.3
Job profiles and administration
Netchex
UltiPro
8.5
Workflow for transfers, promotions, pay raises, etc.
Netchex
UltiPro
8.3
Organizational charting
Netchex
UltiPro
7.4
Organization and location management
Netchex
UltiPro
8.3
Compliance data (COBRA, OSHA, etc.)
Netchex
UltiPro
7.8

Payroll Management

Netchex
UltiPro
8.4
Pay calculation
Netchex
UltiPro
8.6
Support for external payroll vendors
Netchex
UltiPro
8.0
Off-cycle/On-Demand payment
Netchex
UltiPro
8.1
Benefit plan administration
Netchex
UltiPro
8.2
Direct deposit files
Netchex
UltiPro
9.2
Salary revision and increment management
Netchex
UltiPro
8.3
Reimbursement management
Netchex
UltiPro
8.7

Leave and Attendance Management

Netchex
UltiPro
7.6
Approval workflow
Netchex
UltiPro
7.8
Balance details
Netchex
UltiPro
7.6
Annual carry-forward and encashment
Netchex
UltiPro
7.3

Employee Self Service

Netchex
UltiPro
8.6
View and generate pay and benefit information
Netchex
UltiPro
9.0
Update personal information
Netchex
UltiPro
9.1
View company policy documentation
Netchex
UltiPro
8.3
Employee recognition
Netchex
UltiPro
7.8
View job history
Netchex
UltiPro
8.7

Asset Management

Netchex
UltiPro
7.0
Tracking of all physical assets
Netchex
UltiPro
7.0

HR Reporting

Netchex
UltiPro
7.7
Report builder
Netchex
UltiPro
7.9
Pre-built reports
Netchex
UltiPro
7.8
Ability to combine HR data with external data
Netchex
UltiPro
7.3

Onboarding

Netchex
UltiPro
8.5
New hire portal
Netchex
UltiPro
8.6
Manager tracking tools
Netchex
UltiPro
8.4

Performance and Goals

Netchex
UltiPro
7.6
Corporate goal setting
Netchex
UltiPro
7.6
Individual goal setting
Netchex
UltiPro
7.8
Line-of sight-visibility
Netchex
UltiPro
7.3
Performance tracking
Netchex
UltiPro
7.8

Performance Management

Netchex
UltiPro
7.7
Performance plans
Netchex
UltiPro
7.6
Performance improvement plans
Netchex
UltiPro
7.5
Review status tracking
Netchex
UltiPro
8.0
Review reminders
Netchex
UltiPro
7.6
Multiple review frequency
Netchex
UltiPro
7.8

Succession Planning

Netchex
UltiPro
7.4
Create succession plans/pools
Netchex
UltiPro
7.2
Candidate ranking
Netchex
UltiPro
7.5
Candidate search
Netchex
UltiPro
7.6
Candidate development
Netchex
UltiPro
7.1

Recruiting / ATS

Netchex
UltiPro
7.9
Job Requisition Management
Netchex
UltiPro
8.0
Company Website Posting
Netchex
UltiPro
8.4
Publish to Social Media
Netchex
UltiPro
7.9
Job Search Site Posting
Netchex
UltiPro
7.9
Duplicate Candidate Prevention
Netchex
UltiPro
7.0
Applicant Tracking
Netchex
UltiPro
8.1
Notifications and Alerts
Netchex
UltiPro
7.7

Pros

Netchex

  • Processing payrolls is easy and convenient. This web based product makes it easy to access and key in payroll data anytime.
  • Customer service is top notch! The whole team goes above and beyond to make sure I have the tools I need each day and answers to questions as they arise.
  • Netchex connects our HR department to our employees beautifully. We can easily direct them to data in their Netchex profile that they may need. We can also post news, articles and documents for them to easily access from their dashboard.
Karen Stuart, CSP | TrustRadius Reviewer

UltiPro

  • Business Intelligence reporting: it allows for point in time and can report on all data fields within the database.
  • Salary Planning: this has allowed us to take a completely manual process with excel spreadsheets and make it an online process with approvals and workflows. Once approved the data automatically flows over to the employee's HR record. This has saved a lot of time for the managers, Human Resources, and Payroll.
  • On boarding: we have taken a paper process and made it completely paperless.
  • Configurable: the ability to create our own fields for data specific to us, and place those fields on current screens for updating and reporting.
Tracy Ratcliffe | TrustRadius Reviewer

Cons

Netchex

  • One step in the login process needs to be corrected
  • The non-working aspect of the login process is easily bypassed, so it doesn't prevent you from gaining access
Anonymous | TrustRadius Reviewer

UltiPro

  • With the training feature, you can get to it from the main UltiPro login, but you can't get back to the main screen in UltiPro from the training menu. It's a one way link.
  • Setting up security access is very individual. This can be good so that you can define what each user actually needs, but it is tedious so that you can't just assign a pre-defined set of rules for a role and assign it to a list of individuals wholesale.
  • The benefits administration feature would be better if it would total up your costs for you as you chose your benefits from the available lists. You don't get a total until the end, which isn't ideal.
Mallori Barg | TrustRadius Reviewer

Likelihood to Renew

Netchex

No score
No answers yet
No answers on this topic

UltiPro

UltiPro 8.8
Based on 177 answers
We are overall happy with UltiPro and it works well for our organization and we have plans to expand our usage of it even more so we will definitely be continuing with the product. We are thinking of adding the functionality for training and recruiting as well, which is an add-on product
Bailey Thomas | TrustRadius Reviewer

Usability

Netchex

No score
No answers yet
No answers on this topic

UltiPro

UltiPro 8.5
Based on 103 answers
Ultipro is by far the very best HCM solution that I've used, and I don't mind acting as a point of contact to anyone that might be interested in hearing from an actual user about my experiences with the suite. Ultipro can pretty much handle anything that you throw at it, while ensuring that what you throw at it is compliant with federal and state regulations. It really is quite simple to use and only gets easier to use the more you use it obviously. I would encourage anyone that is having issues with the suite to partner with their customer success manager to tackle anything that is at any point problematic.
Juan Osegueda | TrustRadius Reviewer

Reliability and Availability

Netchex

No score
No answers yet
No answers on this topic

UltiPro

UltiPro 9.2
Based on 60 answers
In the 3+ years that we've been live in UltiPro, I believe the core HR/Payroll module went down one time. I don't recall how long it was down for, possibly an hour or two, but thankfully it was not during a payroll week for us so it did not impact us significantly. Other than that, there are some minor outages every once in a while with the Recruiting application, but the communication when those outages occur is very good so you always get status updates.
Jack Klott, SHRM-SCP | TrustRadius Reviewer

Performance

Netchex

No score
No answers yet
No answers on this topic

UltiPro

UltiPro 8.4
Based on 159 answers
UltiPro, for the most part, seems to run pretty well, but there are times when it slows down. Simply logging out and back in will fix this problem, but it can be annoying. This seems to happen when I am going through a lot of different pages pretty quickly for a long period of time.
Adam Jolley | TrustRadius Reviewer

Support Rating

Netchex

Netchex 9.0
Based on 1 answer
The first line CE team is phenomenal. They are helpful, friendly, and knowledgeable. We have had less luck with the responsiveness of the tax department. However, their response time has improved drastically over the past year.
Mindy Yeager, PHR | TrustRadius Reviewer

UltiPro

UltiPro 7.9
Based on 319 answers
My favorite part of the support is that here is a rapid response number that we can call if we have a payroll related issue and will be able to speak to a real person to get our issue addressed.
Bonnie Downey | TrustRadius Reviewer

In-Person Training

Netchex

No score
No answers yet
No answers on this topic

UltiPro

UltiPro 9.0
Based on 81 answers
I've been to a few in-person (hands on) training sessions and it is very similar to the online classes. You have the same reference material to look back on after the training. So regardless of in person training or online you really get the same thing.
Rachel Russ | TrustRadius Reviewer

Online Training

Netchex

No score
No answers yet
No answers on this topic

UltiPro

UltiPro 8.6
Based on 179 answers
There is a whole website dedicated to training with UltiPro and they have coined it UltiUniversity. You have the option to take self-paced training where you listen and watch videos or you can take an online instructor-led course and ask questions throughout the training. I think both methods with UltiPro work well and I would highly recommend going with what you prefer.
Robert W. Staples, III., P.E. | TrustRadius Reviewer

Implementation Rating

Netchex

No score
No answers yet
No answers on this topic

UltiPro

UltiPro 8.7
Based on 72 answers
UltiPro made it very easy to implement. I implemented UltiPro on my own (as we were short-handed), in addition to my other duties, and was able to stay on track with our original implementation timeline. The process is laid out in a very detailed method. This was by far the most thorough and easiest implementation that I have been through
Staci Drilling,SPHR, SHRM-SCP | TrustRadius Reviewer

Alternatives Considered

Netchex

Reporting features available in Netchex far exceed those we were able to get from optimum. Customer service from Netchex is light years ahead of the competition!!
Karen Stuart, CSP | TrustRadius Reviewer

UltiPro

Payroll is key for me, and UltiPro has that sewn up as far as efficiency and accuracy. I wouldn't consider anyone else at this point and I will never go back to mainframe processing again.
Michelle Ober | TrustRadius Reviewer

Scalability

Netchex

No score
No answers yet
No answers on this topic

UltiPro

UltiPro 9.0
Based on 78 answers
Ultipro has great scalability overall. The core functionality of Ultipro allows for easy replication, while also providing room for customization that is often required during acquisitions/additions of new business units. The only drawback in scalability, is that by design, Ultipro requires knowledgeable end users and internal resources to execute. Although Ultipro provides immense support and service to its customers in all organizational phases, without the proper internal development, scalability could be hampered. At the same time, this is what I personally love about the product; the ability to work within a DIY environment during expansion while still having access to subject matter experts when needed.
Daniel Eagen, PHR | TrustRadius Reviewer

Return on Investment

Netchex

  • It's fully automated for online processing
  • It allows us to process payroll without having to hire additional personnel, thus saving us money.
Anonymous | TrustRadius Reviewer

UltiPro

No answers on this topic

Screenshots

Pricing Details

Netchex

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

UltiPro

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Add comparison