What users are saying about
25 Ratings
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Score 8.1 out of 100
6 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

NetDocuments

It is ideal where security is your number one concern or where there is a need to share securely across different physical locations. Speed is less than ideal in certain usage scenarios. It is limited by the speed of the internet and it can be difficult to pull large quantities of documents when researching or answering discovery requests, although, that being said, it can be addressed by maintaining your own secure server to contain a mirror of your online documents. But then the security for a mirror falls back on the organization.
Rick Hahn | TrustRadius Reviewer

Workshare Compare

Workshare Compare is well suited for professionals who review multiple versions of a document multiple times per day (or even per week). I would suggest that this is most lawyers. It is maybe less well suited if you only need to run comparisons once in a while. Word has a comparison feature built in which is so-so. I just find the Word comparisons harder to read. But if I was only running comparisons once a week on short documents then the Word version is probably fine, and Word is software that most people have anyways.
Anonymous | TrustRadius Reviewer

Pros

NetDocuments

  • Searching: NetDocuments' searching capabilities put it on par with other legal search engines used for research and knowledge management purposes.
  • Scalability: Despite the ever-increasing number of items stored in the repository, time searching is unaffected.
  • Innovation: NetDocuments continuously looks for new solutions and updates their product regularly.
  • Ease of Update: Because it is Web-based, updates to the software do not require local installation.
Sam Catanzaro | TrustRadius Reviewer

Workshare Compare

  • Workshare 9 is easy to set up program that removes metadata from all word documents and all emails sent via Outlook It is a simple Add-in that is linked to one's Microsoft Outlook Program. Provides excellent security that all Metadata is removed and never available to the recipient.
  • Workshare 9's document comparison program is world class in terms of speed and accuracy, creating an easily red comparison documenmt that highlights deletions from, additions to and items relocated within the document.
  • It is easy to adjust the level of security that you want in your documents and in your email program
  • It allows you to directly place a document in a new email.
  • It allows you to convert a Word document to a PDF document (creating an Adobe PDF or if you elect a Workshare PDF
Robert Roseman | TrustRadius Reviewer

Cons

NetDocuments

  • Delay. At times, there is a delay between saving a document into Netdocuments and actually seeing them in the appropriate workspace. Such a delay is caused by the system indexing the newly added file.
  • Netdocuments' servers slow down at times causing users to receive error messages. This can be quickly remedied, but can become a nuisance.
Aleksandra Kagan-Alameda | TrustRadius Reviewer

Workshare Compare

  • While Workshare Compare does let you compare PDFs and does feature some optical character recognition software, this feature only works with relatively straightforward PDFs (that are either already text readable or are very short). For longer scans, you need to first use Adobe Pro to convert those scans to Word documents, and then compare the converted Word documents. It would be nice if Workshare had a more powerful engine for comparing PDFs that allowed you to skip this intermediate step.
Anonymous | TrustRadius Reviewer

Usability

NetDocuments

NetDocuments 10.0
Based on 1 answer
The product is simple to learn and adheres to well-known web user protocols. The NetDocuments team spends a lot of time talking to customers regarding how to improve their interface, and are pretty quick about implementing good ideas. The system is reliable and repeatable, and similar functions are laid out consistently and in formats that users are used to.
Anonymous | TrustRadius Reviewer

Workshare Compare

Workshare Compare 10.0
Based on 1 answer
They have done a good job of now overloading Workshare Compare with extra features it doesn't need. This does a couple of things:
  1. It means the interface doesn't have too many menus or too many buttons to click. Everything is straightforward and easy to use.
  2. It keeps the software fast.
  3. It makes it easy on the user to decide when you do and do not need to use this software.
Anonymous | TrustRadius Reviewer

Performance

NetDocuments

NetDocuments 10.0
Based on 1 answer
NetDocuments is a performant web app. It is reliable and provides all the functionality of a sophisticated document management system. It also can serve, through its APIs, as a base system for other applications, which enhances its value. Other vendors find the company easy to work with, and it consistently seems to be the first to offer new features and technologies to its customers.
Anonymous | TrustRadius Reviewer

Workshare Compare

Workshare Compare 10.0
Based on 1 answer
I gave Workshare Compare such a high rating because I don't think I could do my job without it. It has just become so integral to my workflow, that if I were to ever change jobs I think I would have to insist my new employer to me a license. It is fast and just works 99% of the time. It is very rare that it gives me errors, and when it does it's likely because the underlying document is corrupted, not because of any issues with Workshare Compare.
Anonymous | TrustRadius Reviewer

Support Rating

NetDocuments

NetDocuments 7.0
Based on 1 answer
I've never had to contact support, but I won't give it a ten. We've had a few hiccups along the way, but nothing that couldn't be fixed within 24 hours.
Anonymous | TrustRadius Reviewer

Workshare Compare

No score
No answers yet
No answers on this topic

Alternatives Considered

NetDocuments

NetDocuments offers better data security and is more reliable than premise-based document management software. Dropbox Business is designed for sharing files, syncing them and collaborating with colleagues. NetDocuments is designed for document security, encryption and compliance and offers world-class datacenters with retention policies that allow for effective management of the entire document lifecycle
Michael Rastall, MBA | TrustRadius Reviewer

Workshare Compare

Workshare's predecessor program only handled document comparisons and did not remove meta data from documents. Workshare 9has take comparisons to the next level and its meta data removal provides a very necessary level of security that is a must in the legal industry.
Robert Roseman | TrustRadius Reviewer

Return on Investment

NetDocuments

  • NetDocuments has really saved us from hiring more people. The document management system is a core technology to any law firm. Our last DMS was an in-house system. It easily required the attention of half a FTE and offered a fraction of the functionality.
  • NetDocuments has also been relatively easy for our employees to use. We have a high adoption rate and it allows for our employees (and third parties) to collaborate pretty well.
  • NetDocuments offers any number of certifications -- e.g. ISO 27001, business associate agreements for HIPAA -- certifications that are required by some clients, that we could not possibly attain with an in-house system.
Mark Manoukian | TrustRadius Reviewer

Workshare Compare

  • Document Security is of paramount concern and Workshare 9 is a workhorse.
  • Accuracy of Document Comparison is also a a critically important task and it is done to perfection.
Robert Roseman | TrustRadius Reviewer

Screenshots

Pricing Details

NetDocuments

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

NetDocuments Editions & Modules

Additional Pricing Details

Workshare Compare

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Workshare Compare Editions & Modules

On-premise Edition
Workshare Compare$175.001
  1. per user per year
SaaS Edition
Workshare Compare$175.001
  1. per user per year
Additional Pricing Details

Add comparison