NetForum by Community Brands vs YourMembership by Community Brands

• Can store a lot of information. There are many different modules and each module has a lot of spaces for details such as birthday, gender, spouse and children's names, emergency contact information, photos and more.
• Can be linked to our internal systems. Our awards system is run through our organization's website but the winners are sent to netFORUM so that their records indicate the awards and distinctions they have achieved without us having to manually enter all of these.
• Can provide a lot of reporting information which is useful for data collection or year-end reporting needs.

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• Event Registration - you can control ticket numbers, prices for members and non-members. You can also sort event tickets by category (i.e., sponsor or attendee).
• Support Team - when you submit a ticket for support you can expect a response within an hour. They also have a live chat everyday at 3 PM.
• Training - there are hundreds of videos and tutorials on how to do everything instead of waiting for an implementation advisor to instruct you.

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• The queries and reports are not user-friendly. One really needs to understand the search terminology to run queries and reports.
• There is no way to prevent duplicates so if someone enters an updated address for a member but creates a new record instead of updating the current record, there are now two records for that person which makes some of the data difficult to sift through.
• Linking members to their organization is difficult because if someone enters an organization slightly differently from the way it is registered in netFORUM, the person will not be linked to the organization and the reports that say how many members come from a specific institution is now inaccurate.

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• Native email marketing system lacks analytics that I'm looking for.
• Unable to use events module with 3rd party registration platforms.
• Unable to integrate other email marketing platforms with YourMembership.

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• Easier to see expiring or expired memberships and initiate the renewal process
• Streamlining of data increases employee efficiency
• Difficulty in using it to its full potential means that the total possible ROI may not be achieved

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• Allowed us to interact with our members and potential members by using "member-only features".
• Event registration has sky-rocketed by giving our members the ability to do business online.

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