While the Ubiquiti are much easier to manage remotely through their cloud controllers, the Netgear is much more reliable in harsh environments than the other simple switches we use, as they seem less susceptive to high temperatures and humidity. (TP-Link and Zycel are the other …
We made use of the NETGEAR switches, as we did not need ongoing support for the service as required by Cisco and Unifi at the time. Other benefits were the cost against the Cisco switches and the reliability against unifi
Ubiquiti uses profiles to manage their devices, like other vendors, but the functionality, easy of configuration, automated updates make Ubiquiti a better fit for SMB.
One way of looking at network equipment is by grouping all into two categories: Standalone, and Centrally Managed. Most home or SOHO network equipment is standalone, meaning each device is configured individually. If you need to adjust settings off-site, you need to allow it …
Unifi trails the competitors in the switch/gateway category but exceeds all competitors in WiFi and IP cameras. Cisco Meraki equipment is too expensive along with monthly costs. Netgear equipment is fine for simple networks but a small increase in upfront spend will get you …
Great for entry-level networking, and the cost-to-quality ratio is great for the average consumer. I've used them in a crawl space that is not climate controlled, and it just works and provides the switching capabilities I need. These are great for users that don't have a ton of experience and can simply try to troubleshoot with a simple power cycle.
In the past few months we purchased thousands of dollars in brand new networking equipment from Ubiquiti. IT DOES NOT WORK CORRECTLY We bought 2 sets of hardware. 1 for home office and 1 for work. They both have the same issue (internet stops working). We have emailed literally dozens of times with customer service and they have not been able to resolve the issue. We have requested escalation to more trained technicians and have asked them to log into our system to assess. None of this has happened and our internet continues to intermittently work.
Most of the AP's are highly reliable and can be used indoors or in covered outdoor spaces.
Outdoor Mesh AP's with an external directional antenna can effectively cover outdoor spaces with dual band wifi better than much more expensive APs.
Unifi Protect via the Cloud Key Gen2+ is probably the slickest, most affordable IP camera system on the market right now.
Unifi controller is powerful yet simple to administrate.
Remote management of entire networks through a single pane of glass is easy to accomplish with the Unifi controller.
Cloud Key Gen2 solves problems with the first Cloud Key wiht a built-in battery backup.
When you are "full stack" Unifi with wifi, network switches and gateways, the control you can wield over a network in just a few clicks and the amount of data you can glean from a quick glance in the controller is incredibly impressive. It makes an IT guy wish every product/service could be so tightly and well-integrated.
Community support is excellent, Unifi staff monitors their official forums and responds to almost every thread.
UniFi's system is intuitive in how options are placed and explained throughout the interface. What is not directly explainable within the interface, Ubiquiti does provide several knowledgebase documents explaining best practices and methods of troubleshooting when things don't go exactly right. We've been using them for over three years, and the benefits vastly outweigh any negatives we could come up with on the equipment and system.
Support tickets can be proactively created within the dashboard with full detailed documentation. The Ubiquiti website provides detailed documentation on support. Forum and user groups also provide the interested community with information that covers all aspects of issues or questions users can encounter with the latest and most updated information.
While the Ubiquiti are much easier to manage remotely through their cloud controllers, the Netgear is much more reliable in harsh environments than the other simple switches we use, as they seem less susceptive to high temperatures and humidity. (TP-Link and Zycel are the other major brands we use for simple switches.)
Ubiquiti is overall easier to work with. There is no special training needed to accomplish many of the things required with a Cisco product. Since my time is stretched thin, I need something that I can manage without being weighed down by command-line communications. Also, I am able to use my wireless devices to maintain every Ubiquiti device on my network.
The access points and switch were extremely affordable and we've had minimal downtime over the life of the products.
The switch was in our main rack and there was a bug in the firmware that would reboot the switch if you made a change to one of the switch ports (that was not in use at the time). This caused our entire organization to have a network outage, in the middle of the day. Fortunately we didn't have any customer refunds to issue. We've had to purchase different switches for the main racks, and place the UniFi switch in a better suited place.
